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Serra Nissan - Service Center

Birmingham, AL

4.5
1,611 Reviews

1,611 Reviews of Serra Nissan - Service Center

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March 24, 2021

Normally I get checked in, that didn’t happen this time. I’ll chalk it up to being a busy Monday morning! Otherwise, score would have been perfect! More

by keisha_cooper
Recommend Dealer
Yes
Employees Worked With
Scott Fuller
3.0
This rating includes all reviews, with more weight given to recent reviews.
March 23, 2021

Service was not good at all. I got there to get break pads replace on car at 6:45 that morning, they didn’t get through until 1:00. It shouldn’t took that long to fix on my car. I think the guy was worki More

by boobear-1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Scott Fuller
1.0
This rating includes all reviews, with more weight given to recent reviews.
March 23, 2021

Service department was excellent. Very friendly and courteous. The wait time was very minimal. I would recommend Serra Nissan service department to my friends and family. More

by alanmann0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Badgwell
March 22, 2021

Customer service is prompt and friendly. Staff has a positive attitude and knowledgeable. The waiting area is peaceful and has a refreshment area which is a big plus. More

by RMURPHY189
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Curtis Lloyd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Courtney Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Xavier Johnson, Randy Hicks, Madison Whisenant, Angie Hester, Amanda Badgwell
March 21, 2021

Great service as always so helpful and friendly I love this dealership and would consider buying another vehicle there thank you I really appreciate your hard work More

by Vcavanagh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Courtney Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Thompson, Roger Bradford, Angie Hester, Amanda Badgwell
March 19, 2021

My experience was great, I got a oil change and she gave me a full report. Thanks I really enjoyed the experience it was nice. More

by jonesterrienekha
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Badgwell
March 18, 2021

Love coming to Serra Nissan to get my service done in my vehicles. Always great service and completed in a timely manner. Would definitely recommend to everyone. More

by garciamaria2008
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Badgwell
March 18, 2021

Great no problems in and right on time.They always know my name and greets me with a smile Amanda always lets me know if there is a problem that my take more time than usual . I purchased my Nissan at anot More

by BARNEY.JOHNSON1953
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amanda Badgwell
March 18, 2021

Not happy about the way services are at this location. Horrible experience. I'm not liking how they are handling service in the service department. It really is horrible that they had me sit in side wait More

by gabrielle.joseph.gj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Scott Fuller
1.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Henry
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amanda Badgwell
March 17, 2021

Worst experience with a auto center came in told them the issue they charged me for a diagnostic that I didn’t ask them for . Will never go back to this dealership!!!! Scott fuller threatened to keep my car More

by iamroderickc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Scott Fuller
1.0
This rating includes all reviews, with more weight given to recent reviews.
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