Serra Nissan - Service Center

I usually give a high rating but the last couple times they did not do the service I asked for. I got there first on Saturday and had talked to Amanda about ordering or making sure the new tire I needed w they did not do the service I asked for. I got there first on Saturday and had talked to Amanda about ordering or making sure the new tire I needed would be there on Saturday. I told Matt that I wanted a new tire put on instead he decided to patch the tire I wanted replaced. Which had been patched in February because a nail got in the tire. Just about a week ago the tire doesn’t hold the air and I was getting tired of putting air in it.He said he was saving me money. I was upset being there a hour and nothing new done. I also needed someone to check out the car because there was a rattle. He said they didn’t have the staff to do that Saturday. Whatever I am bringing my car this Wednesday to get a tire. He did absolutely nothing because on Sunday the tire was low again and message came on. I am really mad. Came there for nothing. You should let people know if something ca’t be done. More

Everyone was pleasant, friendly and helpful. The work was done in a timely manner. I was very pleased with the level of professionalism that was shown. I would bring my car back to this location. was done in a timely manner. I was very pleased with the level of professionalism that was shown. I would bring my car back to this location. More

The service there is excellent and everyone is always so nice, friendly, and very helpful. I would recommend people to come there. Service is also quick nice, friendly, and very helpful. I would recommend people to come there. Service is also quick More

Very good service small problem but they handled it I will will return when service is due and also recommend Serra Nissan to everyone I know. will will return when service is due and also recommend Serra Nissan to everyone I know. More

I had an issue with my Nissan Rogue and I brought it into Parkway Nissan where I purchased my vehicle. They couldn't find anything wrong, Matt in service gave me his home number and told me if it did it agai Parkway Nissan where I purchased my vehicle. They couldn't find anything wrong, Matt in service gave me his home number and told me if it did it again to give him a call. I did and he truly took care of my car. This issue had been a problem for me for over two to three weeks. Thank you MATT for all you do and Thank you Parkway Nissan for having an employee that truly cares. More

My lug nuts was very loose after I left the dealership. I couldn’t had a terrible wreck! Plus my light is on my dashboard. If this the dealership, I should think they would remove a tire light on the dashboa couldn’t had a terrible wreck! Plus my light is on my dashboard. If this the dealership, I should think they would remove a tire light on the dashboard!!!! More

I always receive great service at Serra Nissan Service Center! Matt and Amanda are very customer friendly. 😎 I'll see you guys again soon. Thanks Center! Matt and Amanda are very customer friendly. 😎 I'll see you guys again soon. Thanks More

My second visit to the service department and both were very good experiences. The employees that assisted me were knowledgable and friendly. I will be using this location again in the near future. very good experiences. The employees that assisted me were knowledgable and friendly. I will be using this location again in the near future. More

Have used this dealer since the day I Purchased my car. Would not go anywhere else. They go over and above for me. I get regular service done here, if there is a repair it is done here, I even get my ti Would not go anywhere else. They go over and above for me. I get regular service done here, if there is a repair it is done here, I even get my tires from here and get the best deal. More

I have good experience there every service. Thank you! I have great service there all the time.keep up the work. I will come back have great service there all the time.keep up the work. I will come back More