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Serra Nissan - Service Center

Birmingham, AL

4.5
1,611 Reviews

1,611 Reviews of Serra Nissan - Service Center

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May 03, 2021

I love this dealership!! Everyone is very courteous and they keep me updated on my car and what need to be done and the time frame! More

by HAWKINSC16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sara
May 01, 2021

They service my car with a smile thank you service, that they gave me, after three tries my car was finally fixed again thank you for your service More

by almarobertslack@yahoo.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2021 -

Serra Nissan responded

Thank you Alma for your kind words.We appreciate you,and are glad that we were able to resolve your service issues.We look forward to seeing you again! Robert Messer General manager

May 01, 2021

Staff is friendly and helpful. No issues with the work done on the vehicle. No problem scheduling an appointment to meet my needs. Why the 25 word minimum? Someone may not want to take the survey bec More

by TIMOTHYSPEARSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Badgwell
April 30, 2021

I only go to this dealership because of the mechanic Chris Taylor. My car stays in top notch performance. Thanks Chris. Plus, Amanda was great in diagnostic in determining the root of my Nissan Maxima i More

by cwmills44
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Taylor, Amanda Badgwell
April 28, 2021

The appointment was on time, the service great! Matt handled my services promptly and efficiently. He went above and beyond in handling my car needs. More

by debbiejharris54
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 28, 2021

They were fast, polite and thorough! I will continue to use their services as long I'm stationed here. I've never had any issues with my car after leaving More

by micah2h2h
Recommend Dealer
Yes
Employees Worked With
Scott Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amanda Badgwell
April 26, 2021

Excellent service always! Every time I come here, they make sure you are taken care of. They let you know if it is an extended wait instead of you guessing. More

by Katara
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amanda Badgwell
Apr 26, 2021 -

Serra Nissan responded

Thank you!We appreciate your input and look forward to serving you for a long time to come, Robert Messer General Manager

April 24, 2021

My service was very good and I was very pleased with it and I am sure to be back in for a service again soon More

by noemail3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amanda Badgwell
April 22, 2021

I think this dealership is a good one to visit. I had a few problems this last vist but overall everything was taking care of. More

by Windia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Fuller
4.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Henry
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amanda Badgwell
April 22, 2021

I was in for an oil change and tire rotation. I was told at that time my wait would be 2 hours and I agreed to wait. The waiting area was clean and so was the restroom which was a plus. I am appreciative f More

by lhicks64
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Badgwell
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