Serra Nissan - Service Center

I checked in to this service center at 8:00 am no service till approximately 3:00pm. I usually don’t have issues. I had to leave and come back after waiting for 5 hours and was told by General manager Robert till approximately 3:00pm. I usually don’t have issues. I had to leave and come back after waiting for 5 hours and was told by General manager Robert Messer. To come back around 2:00 pm. I asked Amanda which was from another store could see if they could take anything off my bill and she told me they were going to give me 15% . When I was on my to check out I told her I will be contacting corporate office because I have never encountered this before at this location. She quickly went to speak with another manger and they credit my entire bill.. to tell you the truth I don’t think she asked in the first place.. even tho I receive credit it was the principal. Also I will have to return later this week because the tech did not put a sticker on my window. More

Very friendly staff but wish the service department would have more staff just so wait time isn’t too long or needing to leave my car overnight. Also which the service people would be more careful when fixin have more staff just so wait time isn’t too long or needing to leave my car overnight. Also which the service people would be more careful when fixing the vehicles because my truck got scratched from them having to remove a part to fix the issue it was having. More

Excellent service the people are knowledgeable they do what they say they’re going to do when they say they’re going to do it.Fair pricing consistently what they say they’re going to do when they say they’re going to do it.Fair pricing consistently More

I’m very satisfied with the service I receive at Serra Nissan Centerpoint. The staff is very friendly. I will recommend their service to everyone. Nissan Centerpoint. The staff is very friendly. I will recommend their service to everyone. More

My service manager Amanda was always on top of everything and kept me informed of the status of service on my vehicle. She makes Serra Nissan great 👍 and kept me informed of the status of service on my vehicle. She makes Serra Nissan great 👍 More

Awesome job love this dealership always friendly and very professional always clean and keep you informed we’ll continue to use their service dept thank you professional always clean and keep you informed we’ll continue to use their service dept thank you More

Good friendly service.,I have been using Serra Nissan for years my 2005 Nissan was serviced there for years. And I still have it and still running. years my 2005 Nissan was serviced there for years. And I still have it and still running. More

I am so thankful for Serra Nissan and their services that they give to me each and every time that I take my car there for whatever needs to be done to it. They really have great workers there also. they give to me each and every time that I take my car there for whatever needs to be done to it. They really have great workers there also. More

Service time was too long. It took almost 8 hours for an alignment and changing of two tires. However, Customer Service Rep was very friendly. alignment and changing of two tires. However, Customer Service Rep was very friendly. More

Matt and the service department are awesome. I would definitely recommend this car dealership to everyone I know. I bought my car here at Serra and wouldn’t go anywhere else. Exceptional definitely recommend this car dealership to everyone I know. I bought my car here at Serra and wouldn’t go anywhere else. Exceptional More