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Serra Nissan - Service Center

Birmingham, AL

4.5
1,611 Reviews

1,611 Reviews of Serra Nissan - Service Center

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September 17, 2021

The wait time when calling I was ridiculous. They had me on hold so long another person answered as of it were my 1st time calling. I waited 15 mins just to be transferred & have that person hang up on me a More

by Sinn8828
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
The guy is not listed I don’t think
September 16, 2021

I had excellent service. Very professional . Service I had excellent service. Very professional . Service rep. Very courteous. 100% Satisfied with service I received. More

by lovtrish744
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Badgwell
September 14, 2021

They fixed things I wasn’t aware I needed it was greatly appreciated the warranty covered More

by QUACKMEMEBABY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Badgwell
September 13, 2021

I like that I am able to get my car serviced within an hour Service is great. More

by candacefisherhdnc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 13, 2021

The service was great. My wait was what I expected,and Ms.A. Badgwell tops it off with her beautiful smile. More

by hdequinda10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Badgwell
September 11, 2021

I loved my experience at the service center it was fast convenient and they were very informative and helpful. I enjoyed getting work done on my car here and I will be back. More

by quiturahbell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amanda Badgwell
September 09, 2021

Excellent follow up!Serra has serviced my vehicle since Excellent follow up! Serra has serviced my vehicle since I purchased it in 2016. I had my breaks serviced this time and they followed up with me and More

by pmas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Badgwell
September 08, 2021

I 100% recommend them. When I go everyone is always so nice and helpful. They also no how to to get you in and out fast. More

by Marie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 08, 2021

Staff was informative and courteous. The facility was clean and had a ample supply of condiments in the snack area. The service of vehicles were done in a timely manner. More

by phkimber
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Badgwell
September 06, 2021

I was very pleased with the service I received as well at the the timeliness of performing the recall work. I will continue to use for my car's service. More

by Jason
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amanda Badgwell
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