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Serra Nissan - Service Center

Birmingham, AL

4.5
1,607 Reviews
Call Service Center (205) 856-2544

1,607 Reviews of Serra Nissan - Service Center

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November 20, 2024

Always helpful and knowledgeable about products maintenance and services. Always professional and courteous I'm a driver and o trust serra service with my family More

by erkiabattle30dnc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyng Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
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November 19, 2024

Easy to work with in a warranty situation. No arguing on what the warranty covered. More

by Susan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Do not know her name
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Nov 20, 2024 -

Serra Nissan responded

Thank you for your review, Susan! We are very glad you found our service center helpful and had a great experience working with your warranty. We hope that we can serve you again for any of your future service or sales needs!

November 14, 2024

The best service that I have received in my years of getting my car serviced here! More

by kaylaseymore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyng Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 15, 2024 -

Serra Nissan responded

Thank you so much for this wonderful review - we do our best to deliver great service and it feels great for it to be recognized! We greatly appreciate you choosing Serra Nissan for your service needs, and we sincerely hope we can continue to serve you for any future needs as well.

November 13, 2024

I had my Titan in for an oil change and tire rotation. They took care of me as always. More

by rameyackerman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Meeks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 14, 2024 -

Serra Nissan responded

We are glad to hear about your great service with us at Serra Nissan! Thank you for choosing to share your time and business with us - we greatly appreciate it and look forward to serving you for any future vehicle needs!

November 08, 2024

Excelent costumer services the job was done on short time excelente team Happy workers all day More

by marlopez1997
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Meeks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 09, 2024 -

Serra Nissan responded

Thank you so much for your review! We are so happy to hear about your great experience, and appreciate you spending your time with us here at Serra Nissan. We sincerely hope to see you again for any future sales or service needs!

November 08, 2024

I have always received excellent customer service. Any repairs needed are always discussed first and handled very well. Very satisfied every time I need to bring my Nissan in. More

by dorisljarvis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Fuller
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 09, 2024 -

Serra Nissan responded

Thank you for your wonderful review - we are so glad you had a great experience at our service center! We deeply appreciate you choosing Serra Nissan for your vehicle's service needs, and we hope that you will continue to choose us for any future sales or service needs as well!

November 08, 2024

I am satisfied with their in-service in good and they understand the following up on me😊I don't know who knows Mr. K.Scott More

by elijah_terrell75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyng Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 09, 2024 -

Serra Nissan responded

Thank you so much for a great review! We are very grateful for you choosing Serra Nissan for your vehicle's service, and we hope to earn the pleasure of your time and business again in the future!

November 07, 2024

The building was clean. TV and comfortable chairs made you feel relax while waiting on your car. More

by drakejuanitadnc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyng Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 08, 2024 -

Serra Nissan responded

Thank you for your review - we are so glad you had a comfortable experience with our service department! We greatly appreciate your time with us and your business, and we hope you will continue to choose Serra Nissan for any future vehicle needs!

November 03, 2024

They also fixed the indicator for my tire pressure without me asking. I had been trying to fill it with air but it said it was correct on the air guage. Thank you. More

by Richard Ford
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyng Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Meeks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 04, 2024 -

Serra Nissan responded

Thank you so much for choosing Serra Nissan for your service - we greatly appreciate your time and your business with us! We are so glad to hear that you found solutions for your vehicle concerns and hope we can continue to serve you in the future!

October 31, 2024

Bought car in my March and just received spare keys after so many lies. Just terrible after I was told they were going to mail the key several times never did recieve it. More

by timothypope1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ashley Meeks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 31, 2024 -

Serra Nissan responded

Hi Mr. Pope - I have tried your name in all of our Birmingham stores and I can find no purchase made in your name. If you could provide some additional information, I would be glad to look into the matter. We appreciate our customers and want them to have the best buying experience, so I do hope to hear back from you either privately or publicly, so that we may investigate your issue. Thank you!

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