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Serra Nissan

Birmingham, AL

4.5
2,153 Reviews
Alabama drivers looking for a Nissan dealership they can trust should turn to Serra Nissan in Birmingham, AL. Our dealership is designed to provide you with an unrivaled Nissan sales, service and financing experience, and we work hard to foster and maintain long-lasting relationships with our customers. With our Low Price Protection and Love it or Leave It exchange policy, we place a premium on flexibility. And with a massive inventory of Nissan vehicles, we can cater to every Nissan driver's needs. Take the short, convenient drive to see what the "New" Serra Nissan is all about! "At Serra Nissan, We Say Yes!!"
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1500 Center Point Pkwy

Birmingham, AL

35215

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Showing 2,153 reviews

January 14, 2011

I gave a great rating because the people I dealt with at Serra Nissan were very friendly and willing to work with us in our purchase of 2 new cars. I would recommend this dealership to a friend, and I will More

by cdrummond
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rahaman Burrell, Debra Zeanah
January 05, 2011

I had a wonderful experience with Serra Nissan and will definitely be purchasing my next vehicle through them. Great customer service, very willing to work with you and makes your purchase experience easy More

by aimeekeely
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Simmons
December 31, 2010

I am a repeat customer. I let Larry McPherson know what kind of vehicle I wanted to purchase, what I could afford and he delivered. Very happy with my experience at Serra Nissan and have been for many yea More

by RParsons
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry McPherson
December 31, 2010

The whole process was the easiest I've ever had in purchasing a car. The entire staff was excellent and personable. They made me feel at home. I would send ANYONE to see them. Even the General Sales M More

by DianaW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sales Brian Hall, Managers Debra, Greg, Eddy
December 31, 2010

I went in to buy my first car in my own name. I saw they had a large selection of Altima's online and after talking with the internet manager i went in to see everything in person. From the time I walked in More

by bhrbsn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brett, Debra, and Greg
December 15, 2010

I have purchased two new trucks from Serra Nissan in the past two years. My most recent purchase was in September 2010. Overall, I had a great experience. I got exactly what I wanted in terms of the truc More

by clmjr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Debra Zeanah and Doug Richardson
December 15, 2010

This clean cut, friendly, young man took the time to help me pick the car that worked best for me. He made me feel at ease and explained everything as we went. He helped me get one that fit my price and st More

by MarySilver
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brett Harbison
November 30, 2010

For a first time car buyer, I had a very comfortable & pleasant experience. I was provided with ample information and all of my concerns and questions were answered. I would recommend this dealership to a More

by jgalusha002
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
brian hall/debra zenah
November 23, 2010

They added an extended warrenty and gap insurance I didn't want to the car. Less than 24 hours later tried to tell me it could not be cancelled. After THREE MONTHS of arguing and near daily calls to More

by CindyW03
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Eventually I talked to everyone there because once they found out it was me on the phone again they refused to answer the phone.
Dec 10, 2010 -

Serra Nissan responded

I wanted to be sure that you received your DVD entertainment system that we sent you. If so I do hope your grandson is enjoying it. Once again I would like to say thank you for your feedback. I know this does not make up for all your inconvenience it caused you. Like said before if there is anything else at all I can do please let me know. I’m sorry that you had a bad experience here but I hope when you reflect back you can also think of a little positive and know that we value you as a customer and are willing to do what we can to make it right. Sincerely Debra Zeanah

November 16, 2010

Great people to deal with worked with me on my tradein and price on the new veichle.They have contacted me many times after the sell to make sure I'm happy with my new truck.I would recommend serra to any More

by David21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gerald shepard,brian hill,Raheem burrell,debra zeanah
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