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Serra Nissan

Birmingham, AL

Overview
Employees
Reviews
Vehicles
4.5
2,311 Reviews
Alabama drivers looking for a Nissan dealership they can trust should turn to Serra Nissan in Birmingham, AL. Our dealership is designed to provide you with an unrivaled Nissan sales, service and financing experience, and we work hard to foster and maintain long-lasting relationships with our customers. With our Low Price Protection and Love it or Leave It exchange policy, we place a premium on flexibility. And with a massive inventory of Nissan vehicles, we can cater to every Nissan driver's needs. Take the short, convenient drive to see what the "New" Serra Nissan is all about! "At Serra Nissan, We Say Yes!!"
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1500 Center Point Pkwy

Birmingham, AL

35215

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Showing 2,311 reviews

July 01, 2025

Even though my car had a secondary warranty coverage the dealership honored tans was very efficient. More

by gmckinney1954
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Meeks
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 02, 2025 -

Serra Nissan responded

Thank you for your 5-star review and for choosing our team here at Serra Nissan for your vehicle's service! We are glad to hear your had a great visit, and we sincerely thank you for your time and business. We hope we can serve you again in the future!

June 29, 2025

Friendly workers i was told exactly what I needed to do about my vehicle even if wasn't what I wanted to hear thanks for your service More

by arby2457
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 30, 2025 -

Serra Nissan responded

Thank you for your review and for trusting our team here at Serra Nissan with your vehicle's service. We are glad to hear that you received prompt, open communication from our service team and were able to address your vehicle needs. We hope that we can serve you again for future service or sales needs!

June 25, 2025

My experience was great. I came in looking for a preowned vehicle and left with a brand new 2025. More

by trinitadixon
Recommend Dealer
Yes
Employees Worked With
Rick Henry
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Jun 26, 2025 -

Serra Nissan responded

Thank you for your great review, and congratulations on your new car! We are so glad that you chose our team at Serra Nissan, and we appreciate the honor of your time and business. We hope that we can continue to serve you for any future vehicle needs!

June 22, 2025

They made the buying process very smooth and easy will recommend them to anyone! Thanks again! More

by jameccia1006
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dragon Zheng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Deandre Sandlin
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Jun 23, 2025 -

Serra Nissan responded

Thank you so much for your stellar review, and congratulations on your new car! We appreciate you trusting our team with your new vehicle, and are glad to have been part of the process. We look forward to serving you in the future as well!

June 19, 2025

Serra Nissan is easy to make an appointment for auto service and easy to change if necessary.. More

by douglowe257
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley Meeks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 20, 2025 -

Serra Nissan responded

Thank you for your great review, and for choosing our team at Serra Nissan for your vehicle's service! We are grateful for the opportunity to serve you, and we hope you will continue to choose us for any future vehicle needs.

June 19, 2025

It was great and quick! Drew was great and efficient Great job I always have a great experience with Serra Nissan More

by bmax3923
Recommend Dealer
Yes
Employees Worked With
Drew
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Jun 20, 2025 -

Serra Nissan responded

Thank you for a great review regarding your recent service visit! We greatly appreciate the opportunity to serve you, and we look forward to the next time we are able to help you with future vehicle needs!

June 18, 2025

The workers fixed our problem quickly & had reasonable price when they discovered a nail in tire-they patched it preventing me from having to buy a new tire More

by Roywillwrite
Recommend Dealer
Yes
Employees Worked With
Ashley Meeks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ashley Meeks
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Jun 19, 2025 -

Serra Nissan responded

Thank you for a great review regarding your recent service visit! We are very glad to hear about your great experience, and we thank you for your trust in our team here at Serra Nissan. We hope that we can continue to serve you for any future vehicle needs as well!

June 12, 2025

Great service. Mr Curtis is a great manager and will do anything for his customers! Bryan in the used car department is also great! More

by Kayla Kennedy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ricardo Ibarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angel Borja
5.0
This rating includes all reviews, with more weight given to recent reviews.
Curtis Lloyd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Courtney Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zac Willis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Meeks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dragon Zheng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Theo Todd
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 13, 2025 -

Serra Nissan responded

Thank you for your 5-star review! We are grateful to have had the opportunity to serve you, and are glad to hear about your great experience with our service center. We hope to earn your time and business in the future as well!

June 08, 2025

Everything was done professionally and Ashley was very courteous and kind. Thank you Serra Nissan. More

by HAWKINSC16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Meeks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 09, 2025 -

Serra Nissan responded

Thank you for your great review highlighting one of our great service advisors! We are grateful to have served you and earned your time and business here at Serra Nissan! We hope that you will continue to choose our team for all your future service or sales needs.

June 03, 2025

My appt was Monday 1:30 PM. The vehicle was towed in for $249 out of pocket plus Allstate Roadside used 3 x total (2 jumps @ my home. No loaner vehicle available for Tuesday VA More

by kdkhanboler
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley Meeks
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cashier & Ms. Mary (main phones) were awesome responsive and kind. Professional.
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Jun 05, 2025 -

Serra Nissan responded

We are sorry to hear about your recent service experience. Quality service and communication are top priorities to us, and we would like the opportunity to learn more about your experience. We encourage you to call us at 205-856-2544 and ask for Dylan so we can work towards a resolution.

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