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Serra Nissan

Birmingham, AL

Overview
Employees
Reviews
Vehicles
4.5
2,176 Reviews
Alabama drivers looking for a Nissan dealership they can trust should turn to Serra Nissan in Birmingham, AL. Our dealership is designed to provide you with an unrivaled Nissan sales, service and financing experience, and we work hard to foster and maintain long-lasting relationships with our customers. With our Low Price Protection and Love it or Leave It exchange policy, we place a premium on flexibility. And with a massive inventory of Nissan vehicles, we can cater to every Nissan driver's needs. Take the short, convenient drive to see what the "New" Serra Nissan is all about! "At Serra Nissan, We Say Yes!!"
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1500 Center Point Pkwy

Birmingham, AL

35215

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Showing 2,176 reviews

March 29, 2025

I’ve been getting service for over 7 yrs and this was by far the worst experience. When I pulled into the garage everyone was sitting at the desk, but no one greeted me or even had the common courtesy to s More

by nisha1284dnc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ashley Meeks
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 31, 2025 -

Serra Nissan responded

We are very sorry to hear about your recent experience with our service center. We always strive for clear communication and service with our customers, and we appreciate your feedback as we work to continually improve. If you would like to speak with our service manager about your experience, we invite you to call us at 205-856-2544 and ask for Dylan so that we can work towards a resolution.

March 29, 2025

The price and the speed I got bar back was great. Ashley kept me updated on the progress of car as it continued thru being fixed More

by samoth56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 31, 2025 -

Serra Nissan responded

Thank you so much for your great review and for trusting our team with your vehicle's service! We are grateful to have served you, and we thank you for your time and your business! We hope you continue to choose Serra Nissan for all of your vehicle needs in the future!

March 28, 2025

The dealership itself was very clean and accommodating. All the staff was friendly and welcoming. More

by janita.e.harris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley Meeks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 29, 2025 -

Serra Nissan responded

Thank you so much for your wonderful review, and thank you for choosing Serra Nissan! We greatly appreciate your trust in our team, and we are glad to have you as part of the Serra family! We look forward to serving you in the future for all your vehicle needs!

March 28, 2025

Angel was the man I dealt with purchasing my truck. Angel was awesome, honest and a good person. You need more just like him. More

by mriley256
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Angel Borja
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 29, 2025 -

Serra Nissan responded

Thank you so much for your review, and for recognizing Angel! We are truly glad that you chose Serra Nissan, and we are honored to have earned your time and business! We hope we can continue to serve you for any future service or sales needs for you and your family!

March 27, 2025

The Employees Was Very Nice, And They Got Me In And Out The Shop Fast. More

by dawsonbrodrick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley Meeks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 27, 2025 -

Serra Nissan responded

Thank you so much for an awesome review, and thank you for trusting our team with your vehicle's service! We're glad to hear you had a great experience at our service center, and we look forward to serving you again for any of your future vehicle needs!

March 27, 2025

Easy Process really i love the way they accommodated me but it took a couple hours to get the specific car i wanted More

by Zhaniaburt17
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Billy Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vince Lavender
5.0
This rating includes all reviews, with more weight given to recent reviews.
Theo Todd
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 28, 2025 -

Serra Nissan responded

Thank you for your feedback, Zhania! We are so grateful that you chose Serra Nissan for your new vehicle, and we want to thank you for your time and business spent with us! We appreciate the feedback as we seek to continually improve our customers' experience!

March 26, 2025

It was overall a great experience. Everyone was very welcoming and veery helpful. I would recommend to friends. More

by brittanyabiddie
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Muhihu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dragon Zheng
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 27, 2025 -

Serra Nissan responded

Thank you so much for your great review, and congratulations on your new car! We want to thank you for the pleasure of your time and your business with us here at Serra Nissan, and we hope that we can continue to serve you for any of your future vehicle needs!

March 26, 2025

I enjoyed my visit here, Ashley is so welcoming and I definitely recommend her service! More

by bbrittnicole
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Meeks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 27, 2025 -

Serra Nissan responded

Thank you for your awesome review! We are so glad that you were able to experience what sets Serra Nissan apart, and we sincerely thank you for the pleasure of your time and your business! We hope that we can continue to serve you and your family and friends for any future vehicle needs.

March 22, 2025

They did a great job We will be back for our next service.see you on our next oil change More

by fontanadonovan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Courtney Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Roe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Payden Sewell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Meeks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dragon Zheng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Theo Todd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 24, 2025 -

Serra Nissan responded

Thank you for your great review - we are so glad to hear about your experience with our service center! We thank you for trusting our team with your vehicle's service, and we are glad to have you as part of the Serra family! We look forward to earning your time and business again and serving you in the future.

March 22, 2025

They were helpful trying to get me exactly what I wanted but the process could be short or faster More

by raygibson9
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Caleb McDonald
4.0
This rating includes all reviews, with more weight given to recent reviews.
Vince Lavender
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 24, 2025 -

Serra Nissan responded

Thank you for your feedback - we greatly appreciate it! We want to thank you for your time and your business with us, as well as your honest feedback so that we can continue to improve. We are glad to welcome you to the Serra family, and hope to serve you for any future vehicle needs!

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