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Serra Nissan

Birmingham, AL

Overview
Employees
Reviews
Vehicles
4.5
2,280 Reviews
Alabama drivers looking for a Nissan dealership they can trust should turn to Serra Nissan in Birmingham, AL. Our dealership is designed to provide you with an unrivaled Nissan sales, service and financing experience, and we work hard to foster and maintain long-lasting relationships with our customers. With our Low Price Protection and Love it or Leave It exchange policy, we place a premium on flexibility. And with a massive inventory of Nissan vehicles, we can cater to every Nissan driver's needs. Take the short, convenient drive to see what the "New" Serra Nissan is all about! "At Serra Nissan, We Say Yes!!"
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1500 Center Point Pkwy

Birmingham, AL

35215

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Showing 2,280 reviews

October 19, 2025

It was a pleasant visit. The employees were very helpful and friendly. I was very satisfied with my visit. I love Serra Nissan my #1 dealers More

by NO27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Meeks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vince Lavender
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Drey
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Oct 20, 2025 -

Serra Nissan responded

Thank you for your great review, and for trusting our team at Serra Nissan for your vehicle's service! We greatly appreciate the chance to serve you, and are glad to hear about your great experience. We look forward to serving you again in the future!

October 18, 2025

Quickly greeted me,fast service, not sure if tire pressures checked with tire rotation , check out easy More

by gary@damthing.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley Meeks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 20, 2025 -

Serra Nissan responded

Thank you for a great review of your recent service visit! We greatly appreciate you choosing our team at Serra Nissan for your vehicle's needs, and are grateful to have served you. We hope you will return so we can serve you again!

October 18, 2025

They are wonderful & help as much as they can. Especially Cody Mcghee They're great More

by patriciaodom37
Recommend Dealer
Yes
Employees Worked With
Theo Todd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Theo Todd
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Oct 20, 2025 -

Serra Nissan responded

Thank you so much for a great review and for shouting out one of our awesome sales professionals! We are very grateful that you chose Serra Nissan for your vehicle needs, and are glad that we could help find the perfect vehicle. We hope you will return in the future so we can serve you again!

October 17, 2025

Everyone was friendly and nice. My car was ready in 30 minutes, but I had to pay for 2 hours. I wasn't happy about the charge. More

by carmellanora
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Meeks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Badgwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 20, 2025 -

Serra Nissan responded

Thank you for your review, and for your feedback regarding your recent service visit! We greatly appreciate your time and the opportunity to serve you. If you have questions about the pricing of your service, we encourage you to call us at 205-856-2544 and ask for Dylan.

October 15, 2025

Great service , I will give a reference to friends and family. Have a great day thanks . More

by alexisthompsoncareersdnc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley Meeks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 16, 2025 -

Serra Nissan responded

Thank you for trusting our team with your service needs, and for a great review! We are grateful for the opportunity to serve you and earn your business, and we look forward to helping you in the future.

October 15, 2025

Courteous, knowledgeable, convenient access, kept up-to-date. Have nothing more to say at the present time. More

by debrn911
Recommend Dealer
Yes
Employees Worked With
Alex & Amanda
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Oct 16, 2025 -

Serra Nissan responded

Thank you for a great review, and for choosing our service center at Serra Nissan for your vehicle's needs! We are proud to have served you, and we hope that we can continue to earn your time and business for any future service or sales needs!

October 11, 2025

Came in for a recall, when I picked my car up the recalled part was not installed properly (brake switch). My brake pedal was sticking so the car was not accelerate properly and when I got home my br More

by cmchamberss
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Amanda Badgwell
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 14, 2025 -

Serra Nissan responded

We are sorry to hear about your experience with our service department. Our records indicate that the service advisor tried to contact you regarding further repairs but was not able to reach you. If you would like to speak with your service advisor about the issue, we encourage you to call us at 205-856-2544.

October 11, 2025

I got a diagnostic for over 200 dollars. I was told a $900 service might help. But it might not help. A new engine for $1600 is the only sure thing. A day later my engine light was off. The More

by robis9191
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Amanda Badgwell
3.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 14, 2025 -

Serra Nissan responded

We regret to receive your review about your recent service visit. It is our understanding that you came to the service center with a concern about your engine. Upon inspection, there was buildup and codes, likely due to overdue routine maintenance. The diagnostic was only performed after permission was granted, and our service advisor explained the situation and recommended either a restoration service or a new engine. Our records indicate that you scheduled the restoration service, but never showed for your appointment. If you would like to discuss this situation further, we encourage you to call us at 205-856-2544.

October 08, 2025

Very professional team, Love the speedy service and humbleness. Happy to be a Serra Nissan client! More

by anj0628
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Badgwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 09, 2025 -

Serra Nissan responded

Thank you for a great review regarding your recent service visit, and for continuing to choose our team here at Serra Nissan! We are grateful for your time and business spent with us, and we look forward to the next time we can serve you.

October 03, 2025

I have been going to this dealer since 2018 and the staff and the service keeps me coming back. More

by jfletcher_89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Badgwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 06, 2025 -

Serra Nissan responded

Thank you for your awesome review - we greatly appreciate your continued choice of Serra Nissan for all your vehicle needs! We are proud to serve loyal customers like you, and we look forward to the next chance we have to serve you.

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