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Serra Nissan

Birmingham, AL

Overview
Employees
Reviews
Vehicles
4.5
2,319 Reviews
Alabama drivers looking for a Nissan dealership they can trust should turn to Serra Nissan in Birmingham, AL. Our dealership is designed to provide you with an unrivaled Nissan sales, service and financing experience, and we work hard to foster and maintain long-lasting relationships with our customers. With our Low Price Protection and Love it or Leave It exchange policy, we place a premium on flexibility. And with a massive inventory of Nissan vehicles, we can cater to every Nissan driver's needs. Take the short, convenient drive to see what the "New" Serra Nissan is all about! "At Serra Nissan, We Say Yes!!"
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1500 Center Point Pkwy

Birmingham, AL

35215

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Showing 2,319 reviews

December 26, 2025

As I entered into the service department I was greeted with kindness and respect. Most of a big smile! More

by tzeigler21
Recommend Dealer
Yes
Employees Worked With
Amanda Badgwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amanda Badgwell
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Dec 26, 2025 -

Serra Nissan responded

Thank you for your great review and for visiting our service center for your vehicle's needs! We appreciate your awesome feedback and the opportunity to help you, and we hope we can continue to serve you in the future!

December 24, 2025

They really made my Christmas a special 1 this year. I had an unexpected issue pop up & they took care of me with no problem's & in a reasonable time frame.Thanks so much Serra Nissan & to the great team More

by Aidentreyvon
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lizbeth Gonzalez
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 26, 2025 -

Serra Nissan responded

Thank you for choosing our team here at Serra Nissan, Theodore - we are glad that we were able to resolve your concerns and get you back to the holiday spirit! We appreciate your time and business and we hope to serve you again in the future.

December 24, 2025

Accommodating. Dang!!! 14 more words...don't know if I have 14 more words to type . ?? More

by cynthiabrock24
Recommend Dealer
Yes
Employees Worked With
Billy Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Billy Baker
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Dec 26, 2025 -

Serra Nissan responded

Thank you for your 5-star review of our sales staff and for choosing Serra Nissan for your vehicle needs! We appreciate your time and business, and we look forward to helping you in the future!

December 23, 2025

This visit was very good. Thank you for keeping my car in good running satisfaction for all these years. The dealership has changed over the years, but I am grateful. More

by kimyum42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley Meeks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Badgwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 24, 2025 -

Serra Nissan responded

Thank you for your positive feedback! We appreciate you continuing to choose Serra Nissan and remaining a loyal customer as we continually improve. We hope to serve you again soon and hope you have a very happy holiday season!

December 21, 2025

Service adviser was nice and knowledgeable. Services were fast The service advisor was courteous and knowledgeable. I received an oil change and tire rotation. The services were provided prompt More

by Kimberly.Hitt
Recommend Dealer
Yes
Employees Worked With
Amanda Badgwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amanda Badgwell
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Dec 22, 2025 -

Serra Nissan responded

Thanks for your 5-star review, Kimberly! We are proud to have served you and glad to hear about your great experience. We look forward to serving you in the future!

December 20, 2025

Quick and effective. Friendly and professional. Not overly pushy when I declined an optional purchase. More

by coryhansard05
Recommend Dealer
Yes
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Dec 22, 2025 -

Serra Nissan responded

Thank you for your review and your great feedback about your recent service! We're glad to have served you and hope you have a happy holidays!

December 18, 2025

Greeted me promptly. Knew my name and asked if I was remaking on site. I was and remaining on site. I was not but she got the correct number to contact me when service w More

by sharnon.hogand
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Scott Fuller
4.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Meeks
4.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Badgwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 19, 2025 -

Serra Nissan responded

Thank you for your excellent review and for choosing our team at Serra Nissan for your vehicle's service! We appreciate the opportunity to serve you and deliver a great experience. We hope we can earn your time and business in the future!

December 18, 2025

Easy transaction. Told them what I wanted and they made it happen. I would recommend in a heartbeat. More

by robinrainesxxx.jr
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Theo Todd
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I can't remember names.
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Dec 21, 2025 -

Serra Nissan responded

Thank you for your positive review, Robin! We greatly appreciate you visiting us for your vehicle needs, and we congratulate you on your new car! We hope that we can help you again in the future.

December 14, 2025

Amanda and the team were wonderful! The checkout cashier was very pleasant! Thank you All! More

by sylviaandrews58
Recommend Dealer
Yes
Employees Worked With
Amanda Badgwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amanda Badgwell
Report | Print
Dec 15, 2025 -

Serra Nissan responded

Thank you for your outstanding review, Sylvia! We are so glad to hear about your great service experience, and our team thanks you for the pleasure of your time and business. We look forward to serving you in the future!

December 14, 2025

The service department is always courteous to the customers and Amanda provides excellent service as a service provider. More

by tpware01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Badgwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 15, 2025 -

Serra Nissan responded

Thank you for your great review and for trusting our team with your vehicle needs! We are grateful for your time and business, and we look forward to serving you in the future!

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