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Serra Mazda Brighton
Brighton, MI
9 Reviews
Welcome to Serra Mazda Brighton, your local Mazda dealership in Brighton, Michigan! Conveniently located in the heart of Brighton, we’re proud to serve customers from Brighton, Howell, Ann Arbor, and the surrounding Michigan communities. Our showroom offers a comprehensive lineup of the latest Mazda models, including the Mazda CX-5, Mazda3, and Mazda CX-30. If you’re looking for a dependable, stylish, and feature-packed Mazda near Brighton, Michigan, come explore our new and used inventory today and experience the difference at Serra Mazda Brighton.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Purchase Time
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 9 reviews
Verified Customer
July 25, 2025
Worked with manager Brett, he couldn't get to my number on a lease but he was very professional and communication was clear and straightforward. on a lease but he was very professional and communication was clear and straightforward. More
by Dimitri
Employees Worked With
Brett Paulson
September 13, 2023
Outstanding service and professionalism! I purchased a used F-150 from them and would do it again tomorrow and/or take my mother there to do business with them. Their founder has an impres I purchased a used F-150 from them and would do it again tomorrow and/or take my mother there to do business with them. Their founder has an impressive display about his values -- integrity, honesty and hard work -- and each person I encountered modelled these along with great people skills! Corey is a quintessential honest salesman, a veteran of our military and very personable and real individual. The support team worked with me on price, on a missing key and fob, and made the paperwork smooth and thorough. This dealer has won my loyalty! More
by drjeffw77
Employees Worked With
Corey Csercse, Brett Paulson,
February 27, 2022
Had the best experience with Serra Mazda Brighton! Isaiah was so efficient in making sure everything was exactly how I wanted it! He has such an amazing personality, the best you could ever ask for in Isaiah was so efficient in making sure everything was exactly how I wanted it! He has such an amazing personality, the best you could ever ask for in a sales person. Cora Lea was so nice and helpful when we did the finance portion. Such a quick and easy process!! I love my 2022 Mazda CX-5 carbon edition! Thank you!! More
by alyg
Employees Worked With
Isaiah Wesley and Cora Lea Lee
August 01, 2021
You need very good credit and a very good down payment. They dont work with you to fine a good loan. I was in and out in 15 Minutes with no Chance of getting a Vehicle. They dont work with you to fine a good loan. I was in and out in 15 Minutes with no Chance of getting a Vehicle. More
by kennethmarsac
Employees Worked With
Dont know
November 11, 2020
In 2018 my mother in law was hit by another driver who ran a 4 way stop, she was in no way at fault, and the other driver got a ticket for it. She was driving her leased 2018 CX5 at the time. Despite se ran a 4 way stop, she was in no way at fault, and the other driver got a ticket for it. She was driving her leased 2018 CX5 at the time. Despite severe damage and deployed airbags the dealership didn’t want to total out the car so we took it to their recommended body shop. The insurance company gave her a rental, a big pickup truck that got worse mileage than her CX5, but since we’d only be using it a short while, we thought it would be okay. Three months later, still driving the truck, we’re informed that they still don’t have the parts they need from Mazda. After back and forth between ourselves, the body shop, and Mazda, it was determined that the seat belt component they need was not available due to tsunami damage to the factory in Japan. While disappointed, there’s nothing anyone could do about that, so we asked for either a proper Mazda loaner from the dealership, or just to replace the car since it’s been months of paying for a lease that she couldn’t drive. They declined, and we went another three months before the part finally came in and she was able to drive her lease again. That’s 6 months of waiting for a part to come in from Mazda, with no help whatsoever from the dealership. She even had to pay her lease WHILE waiting for them to get the part. Fast forward to a few weeks ago, she gets an early lease turn in postcard in the mail, so she goes into the dealership to talk to them about her options. There she is met by Brett Paulson, who proceeds to tell her that not only does she owe them $2000 because the car had an airbag go off, she also has to pay DOUBLE the normal leasing fee because of it. At no point during the 6 months that we had the car in the shop and spoke with Mazda regularly did anyone tell her that she would be punished for another driver hitting her. Upon hearing this we bring up the 6 months spent without a loaner, few answers, and no car that we were paying for. How are we being punished when the accident wasn’t our fault, AND we had to deal with half a year (¼ of the total lease time) without the vehicle? This is where things went off the rails. We’re told that it must be our fault for not taking the car to their body shop partner- which we most certainly did. They should have had all of this information on file in their system, but apparently it’s easier to just call your customer a liar and move on. After fruitlessly trying to get help from Brett Paulson, we left to go find help elsewhere. More
by Ian
Employees Worked With
Brett Paulson, Jeremy Menke
