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Serra Mazda Akron

Akron, OH

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81 Reviews

3363 S. Arlington Rd.

Akron, OH

44312

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Showing 81 reviews

August 02, 2011

Purchased a new Mazda 3...The transaction was absolutely seamless. Dave Sommerville is a real professional and offers the ultimate in customer satisfaction.Adam assisted with vehicle explaination while Dave More

by S.Giller
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Sommerville, Adam
August 01, 2011

I was very impressed with Julie's response to my e-mail RFQ. She was quick and efficient in her responses and was available at the dealership when we visited. Moe and Mark were quick and efficient in pro More

by jjrobinson1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julie Harvey, Moe, Mark
June 30, 2011

Adam and Mark were very friendly, informative and walked us every step through the process. Upon receiving the auto, Adam explained every thing about the car. Warranties, etc. More

by hardrock5966
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Heiwig, Mark Martin
June 09, 2011

Overall experience - good - Although we were told the car would be detailed and when we picked up - the car was dirty ! { still had dog hair, papers, trash } in the car .. Very unhappy to receive a new car d More

by lblatter
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Moe & Mark
June 08, 2011

This was the best car buying experience my husband and I have ever experienced. We will recommend anyone to give them a try. I spent the whole day with Dave Summerville and he was great with answering quest More

by MissyGochenour
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Summerville and Ryan Mollric
May 31, 2011

This was a second car deal there with the same salesman. He worked to get me the deal I wanted. Also, of course, the 2011 Mazda MX-5 is a great car, the second one I have had. The car was prepped and read More

by mhbelfer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad Niekirk; Mark (Finance person)
May 17, 2011

I wanted to trade in my 2004 Velocity Red Mazda 3 with a moonroof, for a 2011 Velocity Red Mazda 3 with a moonroof. Looked on the internet & found the least expensive one within 50 miles, and went to Park More

by Skipdip
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad Neikirk
April 29, 2011

We couldn't ask for a better saleperson! Dave made the transaction easy. He was very informative too. Never have we had a saleperson spend so much time explaining the features on the car. By far this is t More

by eckstein
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Somerville
April 19, 2011

The people at Park Mazda are great! Always polite, professional and personable. Very easy to work with throughout the purchase and delivery process. I have purchased four cars from Park Mazda in the More

by ParkFan4Life
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad Neikirk
April 17, 2011

This was by far the most enjoyable and pleasant experience we have ever had in searching for a car. We were never made to feel anything but comfortable in our dealings with anyone on staff there. More

by karenmarcinkoski
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Burke, Mark (finance)
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