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Serra Honda of Sylacauga
Sylacauga, AL
127 Reviews
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Showing 127 reviews
January 28, 2011
Everyone was very friendly and respectful. They worked with us and made sure we didn't leave until we were happy. They even allowed us to bring the car back the next day for detailing due to the rain. The with us and made sure we didn't leave until we were happy. They even allowed us to bring the car back the next day for detailing due to the rain. They filled the car up with gas before we left. I'm also very pleased with the payments. I feel so terrible, because I can't remember the financial employee's name. I'm typing after business hours. He got our interest rate down to 4.6 which dropped our monthly payment down $100.00!! We had already signed the contract for the higher payment. He didn't have to work so hard, because they already sold us the car. The next day he worked with the finance company to drop our payment. We went back to sign a new contract. He is a wonderful employee and deserves a huge bonus. Mr. Hamlet was also wonderful. He was very helpful and made sure we were happy with the car. I would only hope you show awesome employees that they are important to your business. Because of them, I will recommend this dealership to friends and family. If they are comenstated for this, please ask Mr. Hamlet who the other employee is as well. Thank you for the wonderful service! More
by natdog7667
Employees Worked With
Marty Hamlet and finance employee
January 28, 2011
I was very satisfied with the attitude of the salesman-he was not pushy but did everyting in his power to help get the deal I wanted. I have bought a car in the past and was very satisfied with the dealershi was not pushy but did everyting in his power to help get the deal I wanted. I have bought a car in the past and was very satisfied with the dealership then and hope to have the same service int the future. More
by jeannean
Employees Worked With
Steve Waites
January 27, 2011
i told steve what type of vehicle i wanted, what features and colors i wanted and didnt want, based on that , he picked 2 vehicles for us to test drive. he was very patient in explaining all the fea features and colors i wanted and didnt want, based on that , he picked 2 vehicles for us to test drive. he was very patient in explaining all the features of the vehicle , when services would need to be done, he went over the owners manual with us, he even took the time to preset the radio stations for us. he showed where the service department was, introduced us to the service manager and parts manager, had detail clean the vehicle for us, overall it was a great experience. i would recommend steve and this dealership to anyone More
by v1977cobra
Employees Worked With
steve waites
January 26, 2011
My experience with Serra Honda was very pleasing when i pulled up i was meet at my car by David Sewell there greeter he took me in and got me with my salesman Marcus Smith right away they were the nicest p pulled up i was meet at my car by David Sewell there greeter he took me in and got me with my salesman Marcus Smith right away they were the nicest people i ever meet they done everything they could to possibly help me. So if you are in the market for a new or used car head on down to Serra Honda of Sylacauga even if you have a little bit of a drive i promise you it will be well worth it. Thanks Serra Honda More
by kdarling
Employees Worked With
David Sewell(greeter) Marcus Smith(salesman)
January 25, 2011
We were very pleased with our visit to Sierra Honda in Sylacauga. the people were frriendly and courteous to us. David helped us eo find the right car and the right price. This is our first Honda . We hav Sylacauga. the people were frriendly and courteous to us. David helped us eo find the right car and the right price. This is our first Honda . We have enjoyed it so far. We have recpmmended it to our friends. Also the dealership. Thank you so much. More
by lrmalpha
Employees Worked With
David Hutto
January 21, 2011
My Hometown Dealership!!! I really enjoyed my experience with Serra Honda. That is why I rated them like I did. I worked with Rachel Gibson, she is by far the nicest lady, she was very friendly and was eage with Serra Honda. That is why I rated them like I did. I worked with Rachel Gibson, she is by far the nicest lady, she was very friendly and was eager to help, and did everything she could to make sure I was happy and satisfied with everything. Everyone at Serra was very friendly and my overall experience there was excellent. I recommend them to anyone who is looking to buy a car. Go check them out and I bet you will leave there as happy as I did! Thanks Serra!!!! More
by kmjstanley
Employees Worked With
Rachel Gibson
September 10, 2010
The General Manager is a con man. This store is nothing more than a used car lot posing as a Honda Store. Do yourself a favor and go to a reputable Honda store even if you have to drive a bit further. more than a used car lot posing as a Honda Store. Do yourself a favor and go to a reputable Honda store even if you have to drive a bit further. The dealership is dirty and unorganized. The sales people have no knowledge of the product. None of the sales people are certified with Honda. More
by UnHappy Customer6969
Employees Worked With
Len Ganim
