Serra Honda of Sylacauga

Chris adams was very helpful and kew a great deal about selling cars. i cant remeber the finance guy we had but he was awesome. he got us a great APR. i deff. will return and buy another car an will refer selling cars. i cant remeber the finance guy we had but he was awesome. he got us a great APR. i deff. will return and buy another car an will refer everyone i know to come see serra honda folks first. thanks for the car More

We really enjoyed doing business with Serra Honda in Sylacauga. We were treated and felted like we were valuable. They really put in hard work to make sure we left with what we came to purchase. Marcu Sylacauga. We were treated and felted like we were valuable. They really put in hard work to make sure we left with what we came to purchase. Marcus Smith was phenominal! He answered all our questions with no hesitation, gave us a tour of the service department, and just went above and beyond the call of duty. Joey, thanks for the football that you gave the baby to settle him down. Joey worked with Marcus and they really are a great team. I must say that EVERY employee there were friendly and concerned with our needs. I would recommend any and everyone to give Serra Honda in Sylacauga a chance, I gurantee you will not be disappointed. THANKS A BUNCH! Thanks again Marcus for all your help! More

We were treated very well during the process of our purchase. We were pleased with this dealer and would recommend them to anyone. They were very helpful in meeting our required price, payment, and tra purchase. We were pleased with this dealer and would recommend them to anyone. They were very helpful in meeting our required price, payment, and trade payoff. Each staff member was extremely helpful and friendly. The financial paperwork went quickly and smoothly. More

Our experience with Serra Honda when compared with our experience with Tameron Honda in Hoover was exceptional. What Serra Honda in Sylacauga may lack in appearance of the dealership, it more than makes experience with Tameron Honda in Hoover was exceptional. What Serra Honda in Sylacauga may lack in appearance of the dealership, it more than makes up for in customer service. David Hutto was our salesman, and we could not have asked for a more positive experience. He wasted no time contacting us after an internet inquiry we placed, but he was not the typical "pushy" car salesman. He listened to us when we explained our situation and what we hoped to accomplish in visiting the dealership. It would still be so nice to just be able to go in to any car dealership, tell them what you want and what you can afford and then just be told "yes we can do that" or "no, sorry, we can't do that" without all the back and forth and burning daylight. If only a car could be purchased in less than 4 hours!! Any criticism of Serra Honda in Sylacauga would be centered on the overall appearance and atmosphere of the dealership itself. The salesmen hanging out by the doors smoking like chimneys was definitely not appropriate. Maybe the ability to offer great deals is directly related to lack of investment on the owner's part in the overall aesthetics of the dealership. We have not utilized the service department as yet, but we are looking forward to taking advantage of the free oil changes that were an incentive for our purchase. We have already recommended Serra Honda of Sylacauga to our friends who are looking into a new vehicle and will continue to do so. We are absolutely LOVING our new Honda!! More

This is my third car I have purchased from this dealership and I will look at this dealership first on my next purchase. All my questions were answered upfront and accurately. I was treated with dealership and I will look at this dealership first on my next purchase. All my questions were answered upfront and accurately. I was treated with respect and given excellent attention. I would recommend this dealership and especially my sales person Marcus Smith. He was very knowledgeable of the Honda products and very sensitive to my requirements. More

I went to this particular Honda because of a radio and newspaper advertisement I had heard and seen. I was greeted before I got out of my car by Rachel and she was sooo friendly I was almost thinking oh n newspaper advertisement I had heard and seen. I was greeted before I got out of my car by Rachel and she was sooo friendly I was almost thinking oh no what have I gotten myself into but she was WONDERFUL! She worked so hard to get a deal for me. I initially wanted a used car but ended up buying a new one due to her. I LOVE my new CR-V! The finance guy (can't remember his name) was WONDERFUL also. He worked to get my interest rate low and my payments reasonable. He needs some help though because the dealership is so busy he is having to work long hours without stopping in order to keep the customers happy. The only complaints I have is that I had to wait for my car to be detailed and they knew I was coming back on Monday to pick it up since I had a loaner car for the weekend because the car I initially bought had already been sold. They should have had the car ready. Also I feel their advertisement was misleading however I'm used to that with car dealerships. But overall everything else was great. Very friendly salespeople, even the ones not working with me. More

I came down from Birmingham to look at purchasing a new car. Steve and David were very friendly and helpful in the selection of my new car. I wanted to say thank you to them for helping us out so much. The car. Steve and David were very friendly and helpful in the selection of my new car. I wanted to say thank you to them for helping us out so much. They were very polite and friendly. Very personable people and easy to talk to. Serra Honda is a great place to buy from and are very willing to work with you and make it what is best for you. I have to say this is the first time I have ever been to a car dealership where they kept the best interest of the customer in mind. Great job guys!! I will be sending more people your way!! Thanks, Brooke Wilson More

I came into the dealership to just look at the new Honda Accord Crosstours. I was very satisfied with my SUV so I didn't have to have a new car. Jason approached me with a smile on his face and a friendly Accord Crosstours. I was very satisfied with my SUV so I didn't have to have a new car. Jason approached me with a smile on his face and a friendly attitude. I told him that I loved the room that my SUV provided me since I tote so much stuff. He showed me all the storage compartments that the Crosstour had. I was very impressed. He grabbed the keys and took me on a test drive. Man, was I in love. The dealership was able to get my payments down to around the same price as my SUV. Needless to say, I drove off the lot in a new Crosstour. Jason was extremely helpful. He was not one of those creepy car dealers that tell you what you want to hear just to sale a car. I highly suggest seeing Jason as soon as you need a new car. More

My sales consultant, Marty was great! So helpful, not pushy. Listened and gave honest answers and recommendations when asked. Very professional and personable. Finance manager was great as well! (Sorr pushy. Listened and gave honest answers and recommendations when asked. Very professional and personable. Finance manager was great as well! (Sorry, I lost his business card). Needs updated lighting in his office! My idea, not his. His eyes were very tired and it wasn't until the end of the day that he realized that his temporary lighting was shining right in his eyes! Spend a couple of hundred dollars to update the offices so these people can do a better job (if possible) of taking care of the customers. I did have a pretty long wait for the paperwork, but what the heck, they were selling left and right! Can't have it all, right? Overall, A+++++ for these two gentleman! I'll be glad to do a commercial of the chunky, middle aged lady who finally got the car she wanted! Respectfully, Linda Bingham More

my experiance at serra honda of sylacauga was exceptional. the staff was friendly,knowledgable and very helpful. i was after a specific truck and they found it for me. they also worked with me to exceptional. the staff was friendly,knowledgable and very helpful. i was after a specific truck and they found it for me. they also worked with me to get the best possible price they could offer. my overall experience was great. More