Serra Honda of Sylacauga

I was looking for a great car with low mileage and a comfortable ride. I came to the dealership and made an offer. I went to the toyota dealership and made an offer. I came back to the dealership and ma comfortable ride. I came to the dealership and made an offer. I went to the toyota dealership and made an offer. I came back to the dealership and made the deal. I bought a Honda Accord over the Toyota Camry. The price I wanted to pay was granted. More

The salesman is very knowledgeable about the vehicle he sold us.He was courteous willing to help us in any way.I have recommended this dealership to several people. sold us.He was courteous willing to help us in any way.I have recommended this dealership to several people. More

had a great saleman he knew what we wanted worked hard to get us finance we are very greatful.our son needed a car for college.this took a great hardship off us. thanks alot Ronald Ho get us finance we are very greatful.our son needed a car for college.this took a great hardship off us. thanks alot Ronald Holland More

My wife was recently in an auto collision resulting in a My wife was recently in an auto collision resulting in a total loss to her vehicle. Once we began the search and research on her replacement vehicle My wife was recently in an auto collision resulting in a total loss to her vehicle. Once we began the search and research on her replacement vehicle the choice was narrowed down between a corolla and a civic. After leaving the toyota dealership impressed with the car, yet somewhat leary of the salesperson we headed down do Serra Honda of Sylacauga. Our salesperson, John Bearden is a very outgoing, honost and sincere person. He was extremely helpful and we felt that we could trust him (a quality not often found in salespersons). Thanks John for selling us a great new vehicle. The service department was very helpful and informative as well. Suzy Williams, Parts Manager, took the time to explain how to operate some of the vehicles newer options as well as explaining the basics of the maintenance needs and other facts about the vehicle. Thanks Suzy for teaching me more about my new car. The entire staff was very friendly and professional. I would like to give an extra special thanks to Marylou. God bless you Marylou! More

Courteous, friendly, accommodating, great price, staff was quick and efficient. The entire process only took 2 hours. They were knowledgeable and able to answer all questions. Loved the thank-you gift. I was quick and efficient. The entire process only took 2 hours. They were knowledgeable and able to answer all questions. Loved the thank-you gift. I will definitely buy from this dealer again. Recommended dealership to my father--he bought a new honda and is also very pleased. More

It was a no hassle deal. Honest, friendly, delivered the car to our door. Best price from any dealership that we contacted. So far , so good ! car to our door. Best price from any dealership that we contacted. So far , so good ! More

I have just recently relocated from Ohio to the Chelsea, Al area and was in the market for a more mileage friendly vehicle and I heard an ad on the radio for Serra Honda and decided to make a visit to purca Al area and was in the market for a more mileage friendly vehicle and I heard an ad on the radio for Serra Honda and decided to make a visit to purcahse a Honda vehicle. Upon arrival to the dealership when I pulled up to the front door Brandon was standing outside and I was introduced to him by Jessica and after that Brandon and the financial representatives did there magic and I am a Proud Owner of a New 2012 Honda Civic. The experience was long but the results were Great. I would recommend Serra Honda and Brandon anytime. More

My husband and I were looking to purchase two vehicles from this dealership. We had the pleasure to work with Brandon Felty who was eager to help us find the perfect vehicles. Brandon worked hard to find from this dealership. We had the pleasure to work with Brandon Felty who was eager to help us find the perfect vehicles. Brandon worked hard to find us exactly what we were looking for and remained patient and optimistic even when we were being persnickety. Brandon's friendly, honest approach to selling cars made him a joy to work with and because of that we will be purchasing future vehicles from him! We will also be recommending him to all our friends and family! Serra honda is lucky to have such an incredible salesman work for them! More

David Sewell was great. David Hutto and the General Manager, Lynn ??, have not been however. David Hutto was supposed to call me on several occasions and never does. Lynn also has not returned my pho Manager, Lynn ??, have not been however. David Hutto was supposed to call me on several occasions and never does. Lynn also has not returned my phone calls. I went to the dealership face-to-face to be able to talk to them. At this moment I am awaiting a phone call from Lynn but I am not holding my breath. David Hutto was going to come to my house to program my home link system to work my garage doors on Wednesday (8/18/11). He said he would have to wait for someone else to get there and then he would head that way. He also said he would call before he left. It is Friday and I have not heard a word or seen anyone. I called Lynn on Thursday and left a message about my frustrations, but he has yet to call either. My husband and I own a pharmacy in Sylacauga so we come in contact with a lot of people. I will tell every one of them that will listen not to go to Serra Honda. We pride ourselves on the customer service we provide and only expect the same from other businesses. This will be my first and last purchase at Serra Honda. More

I would recommend this dealership because Marcus Smith was a wonderful salesman and the manager Len Gamin was on our side which is not often. Joey in the Finance department was great at getting us payment was a wonderful salesman and the manager Len Gamin was on our side which is not often. Joey in the Finance department was great at getting us payments we could afford. This has been the best car buying experience my wife and I have ever been a part of. If anyone needs a new Honda or a used great car I will tell them the place to go is Serra Honda of Sylacauga. Don't waste your time shopping anywhere else. Thanks for everything Mark Buerhaus of Pell City, Alabama. More