Serra Honda O'Fallon - Service Center

Best Dealership in Metro STL Serra Honda is THE best! I have been using Serra Honda for a long time, back when it was Meyer Honda even. I always thought Meyer was awesome and S Serra Honda is THE best! I have been using Serra Honda for a long time, back when it was Meyer Honda even. I always thought Meyer was awesome and Serra has certainly stepped it up! Chris Hughes is a very professional and knowledgeable service rep! Easily 5 stars. As lead mechanic, Dave Isom is extremely competent and professional as well. In fact, Dave works on my ‘85 Porsche 911 and 2013 BMW M3 as well as my Hondas! Always top notch service. I trust him totally! Dave’s dad owned a European car service business years ago so he expanded his expertise beyond Honda. He has even worked on my Lexus IS350 and Toyota RAV4. It seems there is nothing he cannot service exceptionally well. Other Serra employees are also exceptional. Joe Duco and Gary Mauer in sales are always very friendly and go out of their way to ensure my experience at Serra is first rate! Serra Honda gets my highest rating! Thank you! More

Dissatisfactory workmanship On April 19th, 2019, I arrived early for my appointment. I was informed it would take one hour 30 minutes. But it was doubled that time, along with sc On April 19th, 2019, I arrived early for my appointment. I was informed it would take one hour 30 minutes. But it was doubled that time, along with scratches to my driver’s door, smuges on that door and window, and tar-like substance in driver’s seat. Sloppy!!! Having been a long-time Honda Accord customer and usually experiencing much more acceptable service and workmanship, this was a most unpleasant and dissatisfying experience! More

Great service at Serra I took my 2017 Pilot in for a routine check-up. I had the oil changed and tires rotated. My appointment time was 7:15 and they took me right in. After I took my 2017 Pilot in for a routine check-up. I had the oil changed and tires rotated. My appointment time was 7:15 and they took me right in. After explaining what would be done the service rep invited me to relax in their waiting room. A short while later my car was completed. The service technician alerted me to an upcoming Service that would be due during my next visit. I was impressed that he didn't try to push it on me this time. I was glad to see the tradition of fine service Meyer Honda had was passed on to the new ownership. Great job! More