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Serra Honda O'Fallon
O'Fallon, IL
203 Reviews
At Serra Honda O'Fallon, our MISSION is to provide a hospitable culture where employees and customers feel like our dealership is a place they want to be. We set ourselves apart from others by making sure every engagement is met with honesty and integrity while building brand loyalty. With great effort, through every interaction and transaction, we WILL be fair, transparent and enjoyable to work with.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Showing 203 reviews
July 26, 2024
Everyone at the dealership was friendly and professional . Our needs were taken care of in a timely manner, I would recommend this dealer if they have a car your interested in! . Our needs were taken care of in a timely manner, I would recommend this dealer if they have a car your interested in! More
by Diane Alt
Employees Worked With
July 24, 2024
The dealership and Tyler were both very helpful, especially with my desire for a manual transmission Civic. It's a shame Honda refuses to make more of them, given the obvious interest in manuals. especially with my desire for a manual transmission Civic. It's a shame Honda refuses to make more of them, given the obvious interest in manuals. More
by mg1975
Employees Worked With
July 24, 2024
Tyler helped me figure out what suv I wanted and was a big help in answering my questions. He made the experience great and he was not a high pressure salesman. The financing office still has not got me a big help in answering my questions. He made the experience great and he was not a high pressure salesman. The financing office still has not got me any information on the extended warranty though. More
by breannaluecking
July 23, 2024
I have always been treated very well at this dealership They all make you feel comfortable and special They all make you feel comfortable and special More
by kaycee49
July 21, 2024
TJ from Serra Honda in O’Fallon was the absolute best salesmen I have ever delt with at any dealership. He answered every question I had, was never pushy to purchase, was honest throughout the entire pr salesmen I have ever delt with at any dealership. He answered every question I had, was never pushy to purchase, was honest throughout the entire process, and spent time explaining the car to me. He even text me after hours to see if my daughter liked her new car. I would highly recommend him for future purchases. More
by Jodimanley
Employees Worked With
July 18, 2024
Jose made our Odyssey purchase an easy and pressureless experience. We were undecided on a trim level at first so Jose had each one pulled right up to the front door for us to test drive and had prices rea experience. We were undecided on a trim level at first so Jose had each one pulled right up to the front door for us to test drive and had prices ready for us to compare. Although the dealership was busy he never rushed or pressured us into making a decision. Would highly recommend Jose for a great car buying experience. More
by K. Melvin
Employees Worked With
