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Serra Honda O'Fallon
O'Fallon, IL
216 Reviews
At Serra Honda O'Fallon, our MISSION is to provide a hospitable culture where employees and customers feel like our dealership is a place they want to be. We set ourselves apart from others by making sure every engagement is met with honesty and integrity while building brand loyalty. With great effort, through every interaction and transaction, we WILL be fair, transparent and enjoyable to work with.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Showing 216 reviews
October 18, 2024
Jose is kind, attentive, and respectful. He makes the buying experience smooth. That’s why I contacted him a second time when I decided to trade in my van for something a little smaller. He makes the buying experience smooth. That’s why I contacted him a second time when I decided to trade in my van for something a little smaller. More
by MLD
Employees Worked With
October 17, 2024
Once I walked in the dealership building the workers & salespeople had very hospitality. Also, they were very helpful, informative, & professional to get me the car I need with ease. salespeople had very hospitality. Also, they were very helpful, informative, & professional to get me the car I need with ease. More
by Branin
Employees Worked With
October 12, 2024
TJ is a great salesman, never pushy and helped me every step of the way. I was able to get in and out same day with his help. Now my family and I have a reliable car, I would recommend everyone to see TJ step of the way. I was able to get in and out same day with his help. Now my family and I have a reliable car, I would recommend everyone to see TJ when they stop by. More
by Jake
October 04, 2024
I emailed TJ asking for help with wanting to test drive and potentially lease a CRV. He replied exceptionally fast and was helpful and efficient along the way. If he didn’t know the answer to our questions and potentially lease a CRV. He replied exceptionally fast and was helpful and efficient along the way. If he didn’t know the answer to our questions, he figured it out and we didn’t feel pressured to buy/lease. I would lease a car from TJ in the future again! More
by Cranephebe
October 03, 2024
Good experience. Tyler was great & was determined to please me. It took some doing but in the end it was a success. Tyler was great & was determined to please me. It took some doing but in the end it was a success. More
by brenda.j.goodman
Employees Worked With
October 01, 2024
I went to Serra Honda to purchase my leased CRV. TJ was the first to approach me and I’m glad he did. He showed me I could get into a 2025 CRV for a little more than I was currently paying. He never TJ was the first to approach me and I’m glad he did. He showed me I could get into a 2025 CRV for a little more than I was currently paying. He never pressured me to buy new vs keeping my 2021 CRV. I would definitely recommend TJ for anyone looking for a new or used vehicle. The process was seamless and fast. More
by Julie B
Employees Worked With
TJ Hurt
