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Serra Honda O'Fallon
O'Fallon, IL
255 Reviews
At Serra Honda O'Fallon, our MISSION is to provide a hospitable culture where employees and customers feel like our dealership is a place they want to be. We set ourselves apart from others by making sure every engagement is met with honesty and integrity while building brand loyalty. With great effort, through every interaction and transaction, we WILL be fair, transparent and enjoyable to work with.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Showing 255 reviews
March 29, 2025
Sal was a great salesman. He showed us so many details about the car that other dealers did not show us at other dealerships. Over all, Sal slayed. He showed us so many details about the car that other dealers did not show us at other dealerships. Over all, Sal slayed. More
by LeAnn S.
Employees Worked With
March 24, 2025
Bought a car in July 2024. Still waiting for the title. (9 months so far) "We're working on it. We'll be in touch." One star because we like the vehicle. Still waiting for the title. (9 months so far) "We're working on it. We'll be in touch." One star because we like the vehicle. More
by dreamon967
Employees Worked With
March 16, 2025
Would buy a car from this man 1000 times over. Straight forward and no xx. John is the man. He works with you, not on you. Straight forward and no xx. John is the man. He works with you, not on you. More
by Coltonziegler
Employees Worked With
March 15, 2025
Came into the dealership twice this week to test drive a Honda Pilot, Wes and Tyler T. were great to work with. No high pressure sales tactics like some of the other area dealers!! Same goes Kyle in Finance Honda Pilot, Wes and Tyler T. were great to work with. No high pressure sales tactics like some of the other area dealers!! Same goes Kyle in Finance/Insurance, easy to work with More
by c4bergs
March 14, 2025
Sal Pineda was an excellent salesman to deal with as he was extreme knowledgeable, friendly, and professional all the while making it a low pressured, comfortable environment. was extreme knowledgeable, friendly, and professional all the while making it a low pressured, comfortable environment. More
by Pknow72
Employees Worked With
Other Employees :
Colin Renee was very efficient, friendly, and knowledgeable in completing the sales and financing paperwork. A pleasure to work with!
March 13, 2025
Very knowledgeable, friendly, and helpful! ! Really appreciated his time and effort he gave us when we were car shopping!! Highly recommend! ! Really appreciated his time and effort he gave us when we were car shopping!! Highly recommend! More
by Sherry
Employees Worked With
March 12, 2025
Wes is very nice and helpful. There was no pressure or anything unpleasant about the process. I had a great experience at Serra Honda. There was no pressure or anything unpleasant about the process. I had a great experience at Serra Honda. More
by danielp
Employees Worked With
February 28, 2025
I've been coming here for service for the last couple of years and they seem to care. They make it right when they need to and they are always professional and caring. Owner drove me home a few times and years and they seem to care. They make it right when they need to and they are always professional and caring. Owner drove me home a few times and never tried to sell me a vehicle, just let me know he'd appreciate it if id give him business when i was ready. It was because of this demeanor that i did just that. When i bought my new '25 odyssey today the salesman and finance manager were very reasonable and made the experience a stress free one. Good business. Great people. More
by eastondowdy
Employees Worked With
