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Serra Honda O'Fallon

O'Fallon, IL

4.8
210 Reviews
At Serra Honda O'Fallon, our MISSION is to provide a hospitable culture where employees and customers feel like our dealership is a place they want to be. We set ourselves apart from others by making sure every engagement is met with honesty and integrity while building brand loyalty. With great effort, through every interaction and transaction, we WILL be fair, transparent and enjoyable to work with.
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1268 Central Park Dr

O'Fallon, IL

62269

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Showing 210 reviews

December 05, 2024

Kreg made the purchasing experience enjoyable. I have dealt with many salespersons & would rank him as one of the best More

by melon105
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Taylor Sisk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kreg Gunter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 06, 2024 -

Serra Honda O'Fallon responded

Thank you for your wonderful review! We're thrilled to hear that Kreg made your purchasing experience enjoyable and that you found him to be one of the best. Your feedback means a lot to us at Serra Honda O'Fallon. We look forward to welcoming you back for your next visit! The Serra Honda O'Fallon Team

December 05, 2024

TJ, I wanted to express my appreciation for the outstanding service you provided me during my purchase of the Honda Accord. Your helpful explanation, prompt assistance, and friendly demeanor truly More

by beeTan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
TJ Hurt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 06, 2024 -

Serra Honda O'Fallon responded

Thank you so much for your wonderful feedback! We're thrilled to hear about your positive experience with TJ during your purchase of the Honda Accord. At Serra Honda O'Fallon, we strive to provide exceptional service, and it's rewarding to know that TJ's dedication made such a significant impact on your experience. We truly appreciate your recommendations and look forward to welcoming you back in the future! The Serra Honda O'Fallon Team

November 29, 2024

Great team and experience! Would not hesitate to buy again from Tyler at Serra. Very pleasant and professional. More

by Paul
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler Zittritsch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 01, 2024 -

Serra Honda O'Fallon responded

Thank you for your wonderful review! We’re thrilled to hear that you had a great experience with Tyler and our team at Serra Honda O'Fallon. Your satisfaction is our top priority, and we appreciate your trust in us. We look forward to seeing you again for your next purchase! The Serra Honda O'Fallon Team

November 28, 2024

We got what we came for and that's what matters. Bryanna was a joy to work with. She made it simple and didn't try to hassle us with up charges and things we didn't want or need. More

by JMass
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Bryanna Cardenas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 01, 2024 -

Serra Honda O'Fallon responded

Thank you for your wonderful feedback! We’re thrilled to hear that you had a great experience at Serra Honda O'Fallon and that Bryanna made the process simple and enjoyable for you. We appreciate your kind words and look forward to seeing you again soon! The Serra Honda O'Fallon Team

November 27, 2024

November 2024: I got in right away with my wife 2008 Honda pilot. Jason got me in for an oil change and the tire rotation and after inspection that needed an Alignment which we got done. As always, goo More

by jkhousewright
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason, Kyle
Dec 01, 2024 -

Serra Honda O'Fallon responded

Thank you for your kind words! We truly appreciate your continued trust in Serra Honda O'Fallon for the care of your 2008 Honda Pilot. It's wonderful to hear that you have consistently received great service from Kathy and our service department. We take pride in providing professional, transparent, and efficient service, and we're thrilled that you're happy with the results. Your recommendation means a lot to us. We look forward to serving you again soon! And yes, the Prologue is definitely a standout vehicle! The Serra Honda O'Fallon Team

November 26, 2024

I had an appointment to look at a 2017 Nissan Versa. I went down there and was greeted by Joe, he worked with me to talk about the car and to explain everything in detail. He did an amazing job with the More

by Mgeiger1247
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Duco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 01, 2024 -

Serra Honda O'Fallon responded

Thank you so much for your wonderful review! We’re thrilled to hear you had a great experience with Joe and that he was able to assist you with the 2017 Nissan Versa. Your recommendation means a lot to us at Serra Honda O'Fallon. We look forward to seeing you again in the future! The Serra Honda O'Fallon Team

November 25, 2024

Great service with personal attention and very friendly and knowledgeable staff. They go the extra mile to make sure you are satisfied! More

by Klklunk42karem
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 26, 2024 -

Serra Honda O'Fallon responded

Thank you for your wonderful review! We're thrilled to hear that you received great service and appreciated the personal attention from our friendly and knowledgeable staff at Serra Honda O'Fallon. We truly strive to go the extra mile for all our customers. We look forward to seeing you again soon! The Serra Honda O'Fallon Team

November 18, 2024

Il our sales person Joe Duco was very pleasant & helpful to work with. All of the paper work was done fast & efficient. More

by rph3001.bh
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Duco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Zittritsch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 20, 2024 -

Serra Honda O'Fallon responded

Thank you for your wonderful review! We're thrilled to hear that Joe provided you with a pleasant and helpful experience at Serra Honda O'Fallon. It's great to know that the paperwork was handled quickly and efficiently. We appreciate your feedback and look forward to assisting you again in the future! The Serra Honda O'Fallon Team

November 18, 2024

We were very pleased with TJ. He was very well prepared prior to our arrival. His communication the week before our arrival was a huge part in our decision to do business with thi More

by The Brauns
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
TJ Hurt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 20, 2024 -

Serra Honda O'Fallon responded

Thank you for your wonderful review! We're thrilled to hear that TJ made your experience at Serra Honda O'Fallon enjoyable and efficient. His dedication to communicating and finding the perfect vehicle for you truly reflects our commitment to customer satisfaction. We appreciate your recommendation and look forward to assisting you again in the future! The Serra Honda O'Fallon Team

November 16, 2024

Had a wonderful experience with Kreg through the looking all the way to buying. He is quick, knowledgeable, kind and funny. He makes the experience enjoyable and I highly recommend him! We love our new Hond More

by mckenzie.breihan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kreg Gunter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler Williams
Nov 19, 2024 -

Serra Honda O'Fallon responded

Thank you so much for your wonderful review! We’re thrilled to hear about your great experience with Kreg and that you love your new Honda Pilot. At Serra Honda O'Fallon, we strive to make each visit enjoyable, and we appreciate your recommendation. We look forward to seeing you again soon! Enjoy your new ride! The Serra Honda O'Fallon Team