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Serra Honda O'Fallon
O'Fallon, IL
258 Reviews
At Serra Honda O'Fallon, our MISSION is to provide a hospitable culture where employees and customers feel like our dealership is a place they want to be. We set ourselves apart from others by making sure every engagement is met with honesty and integrity while building brand loyalty. With great effort, through every interaction and transaction, we WILL be fair, transparent and enjoyable to work with.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Showing 258 reviews
May 17, 2024
Absolute best car buying experience in 30 plus years TJ Hurt and the staff at Serra Honda are customer focused. No gimmicks or sales pressure, an honest and fair deal. TJ Hurt and the staff at Serra Honda are customer focused. No gimmicks or sales pressure, an honest and fair deal. More
by bruce.palmer
Employees Worked With
TJ Hurt
May 15, 2024
TJ did an amazing job getting my paperwork finalized quickly. I was pleasantly surprised at smoothly the process was. In no time, I was driving my car off the lot. TJ checked in to make sure I was happy quickly. I was pleasantly surprised at smoothly the process was. In no time, I was driving my car off the lot. TJ checked in to make sure I was happy with the car. I’m very happy with it. When I ‘m ready to buy another car in the future, I’ll be buying my next vehicle at Sierra Honda. More
by Sylvia J Sadler
Employees Worked With
TJ Hurt
May 15, 2024
Jose was a pleasure to work with from the time I first called through final delivery of my new vehicle. He was friendly and very responsive to my questions. I wouldn't hesitate in calling him for my fut called through final delivery of my new vehicle. He was friendly and very responsive to my questions. I wouldn't hesitate in calling him for my future Honda automobiles. More
by JG3
Employees Worked With
May 15, 2024
I'm almost 80 yrs old and have had spent several weeks car shopping. I stopped and spoke to TJ one time but couldn't financially make a deal. A week or so later he contacted me saying he thought he had a car shopping. I stopped and spoke to TJ one time but couldn't financially make a deal. A week or so later he contacted me saying he thought he had a CR-V for me. He knew what I wanted and how much I would spend and he found exactly what I wanted. He is easy going and knowledgeable and I recommend him very highly. More
by lsimns45
Employees Worked With
TJ Hurt
May 15, 2024
TJ is awesome associate. From sales to delivery it was a cake walk. I am very happy that I met TJ and he explain me all things very well to buy CRV. He values customer time From sales to delivery it was a cake walk. I am very happy that I met TJ and he explain me all things very well to buy CRV. He values customer time and money More
by Hiteshmhjn
May 14, 2024
TJ was very helpful, and worked with me to get a much needed deal when it was needed most. I was in a bad situation, and he made it much more bearable. needed deal when it was needed most. I was in a bad situation, and he made it much more bearable. More
by metallicatz316
Employees Worked With
TJ Hurt
