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Serra Honda O'Fallon

O'Fallon, IL

Overview
Employees
Reviews
Vehicles
4.8
210 Reviews
At Serra Honda O'Fallon, our MISSION is to provide a hospitable culture where employees and customers feel like our dealership is a place they want to be. We set ourselves apart from others by making sure every engagement is met with honesty and integrity while building brand loyalty. With great effort, through every interaction and transaction, we WILL be fair, transparent and enjoyable to work with.
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1268 Central Park Dr

O'Fallon, IL

62269

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Showing 210 reviews

January 02, 2025

TJ made the process so easy and quick HIGHLY recommend him for your next purchase!! More

by Jamie B
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
TJ Hurt
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 03, 2025 -

Serra Honda O'Fallon responded

Thank you for your wonderful review! We're thrilled to hear that TJ made your experience at Serra Honda O'Fallon so easy and quick. Your recommendation means a lot to us! We look forward to seeing you again for your next purchase! The Serra Honda O'Fallon Team

December 30, 2024

This is the Second car we purchased here. Its easy great people and Jose was wonderful. More

by Kay3807
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 01, 2025 -

Serra Honda O'Fallon responded

Thank you for your wonderful review! We're thrilled to hear that this is your second purchase with us at Serra Honda O'Fallon. We're glad that you found the process easy and that Jose provided you with exceptional service. We appreciate your support and look forward to seeing you again in the future! The Serra Honda O'Fallon Team

December 29, 2024

TJ made the experience stress free and easy. I was very impressed. If anyone asks about the Honda dealership I would surely recommend contacting TJ. More

by poindexterdonna24
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
TJ Hurt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler Williams
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Dec 29, 2024 -

poindexterdonna24 responded

Survey done

Dec 29, 2024 -

poindexterdonna24 responded

Done

December 29, 2024

This dealership made my experience in purchasing a Pilot easy with no strings attached approach. I highly recommend this dealer! More

by nmoyich
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
TJ Hurt
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 30, 2024 -

Serra Honda O'Fallon responded

Thank you for the fantastic review! We're thrilled to hear that your experience purchasing a Pilot was easy and stress-free. At Serra Honda O'Fallon, we strive to provide a no-strings-attached approach for our customers. We appreciate your recommendation and look forward to seeing you again! The Serra Honda O'Fallon Team

December 26, 2024

They do have incentives for students and vets. That’s nice. They say they have great deals but in reality they don’t. More

by Ckneedles
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler Zittritsch
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 27, 2024 -

Serra Honda O'Fallon responded

Thank you for sharing your experience. We're glad to hear you appreciate the incentives we offer for students and veterans at Serra Honda O'Fallon. Your feedback about our deals is valuable, and we strive to provide the best possible offers. If you have any specific concerns or would like to discuss further, please feel free to reach out to us directly. We are here to help!

December 23, 2024

They were efficient and made it easy to understand. My work schedule made it hard for me to get over there sooner than I would’ve liked to and they accommodated. Jose and Kyle were very helpful More

by rpk.est03
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jose Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle
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Dec 25, 2024 -

Serra Honda O'Fallon responded

Thank you for your kind words! We're thrilled to hear that you found our team at Serra Honda O'Fallon efficient and accommodating. It's great to know that Jose and Kyle were able to assist you so well despite your busy schedule. We appreciate your feedback and look forward to seeing you again soon! The Serra Honda O'Fallon Team

December 21, 2024

Nic Kilbride was our excellent salesman. He thoroughly explained options, had a solid understanding of the car’s features and options, and was extremely professional. We appreciated that he More

by Ang
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nic Kilbride
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler Williams
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Dec 23, 2024 -

Serra Honda O'Fallon responded

Thank you for your wonderful review! We're thrilled to hear that Nic provided you with excellent service and that he was able to meet your needs while enhancing your perception of Serra Honda O'Fallon. We strive to ensure our team is knowledgeable and attentive, and it's great to know that Nic exemplified these qualities. We look forward to seeing you again and assisting you with any future automotive needs! The Serra Honda O'Fallon Team

December 20, 2024

TJ and the Serra Honda crew provided a smooth and helpful car buying experience. Very friendly; took care of all our questions and needs! More

by KC
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
TJ Hurt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 22, 2024 -

Serra Honda O'Fallon responded

Thank you so much for your kind words! We're thrilled to hear that TJ and the Serra Honda O'Fallon team provided you with a smooth and helpful car-buying experience. We appreciate your feedback and look forward to serving you again in the future! The Serra Honda O'Fallon Team

December 16, 2024

110% would recommend TJ and the dealership! He found me exactly what I wanted, in my payment range, and did not go back and forth a 100 times to get the deal done! I drove an hour and half! I w More

by nellet2016
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
TJ Hurt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 17, 2024 -

Serra Honda O'Fallon responded

Thank you for your wonderful review! We're thrilled to hear that you had such a positive experience with TJ and that he was able to help you find exactly what you wanted within your budget. It means a lot to us that you drove an hour and a half to visit Serra Honda O'Fallon, and we're so glad it was worth it. We look forward to seeing you again in the future! The Serra Honda O'Fallon Team

December 15, 2024

I wasn’t sure what kind of SUV I wanted, but TJ was very helpful and honest through the whole process. More

by aesvoboda
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
TJ Hurt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 16, 2024 -

Serra Honda O'Fallon responded

Thank you for your wonderful review! We're thrilled to hear that TJ provided you with the helpful and honest service you needed while choosing your SUV. At Serra Honda O'Fallon, we strive to make the car-buying experience enjoyable and straightforward. We look forward to seeing you again and hope you love your new vehicle! The Serra Honda O'Fallon Team

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