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Serra Honda O'Fallon
O'Fallon, IL
258 Reviews
At Serra Honda O'Fallon, our MISSION is to provide a hospitable culture where employees and customers feel like our dealership is a place they want to be. We set ourselves apart from others by making sure every engagement is met with honesty and integrity while building brand loyalty. With great effort, through every interaction and transaction, we WILL be fair, transparent and enjoyable to work with.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Showing 258 reviews
June 11, 2024
Collin was very efficient and made this purchase a wonderful experience. He was very professional and the transaction was seamless!! Highly recommend!! wonderful experience. He was very professional and the transaction was seamless!! Highly recommend!! More
by stacelp5
Employees Worked With
Collin Rener
June 11, 2024
Kreg helped me transition to a different vehicle. I appreciate his expertise and patience. He made the car buying process easy! I appreciate his expertise and patience. He made the car buying process easy! More
by bztchr1
Employees Worked With
June 11, 2024
Jose went above and beyond to have the car we were interested in ready for our test drive. The process was quick and we were out with our new car fast. Very satisfied with our purchase! interested in ready for our test drive. The process was quick and we were out with our new car fast. Very satisfied with our purchase! More
by cairnsj85
Employees Worked With
June 09, 2024
I recently went to Jose and Serra Honda about trading in my current vehicle. Within 20 minutes of looking at my car they came back with a very competitive offer. It was a totally transparent process and w my current vehicle. Within 20 minutes of looking at my car they came back with a very competitive offer. It was a totally transparent process and without any of the sleazy used car sales tactics that some other dealerships in the area employ. Jose was helpful, professional, and a pleasure to work with. I would highly recommend Jose and Serra to anyone looking to buy or sell a car. More
by Tom
Employees Worked With
June 08, 2024
Kreg was very helpful and very knowledgeable about the whole the vehicle, was probably the best car buying experience I have ever had whole the vehicle, was probably the best car buying experience I have ever had More
by cmmeyer223
Employees Worked With
June 08, 2024
Bryanna is the most helpful & patient person, you’ll ever meet ! I took awhile making a decision on a car I wanted. Bryanna did not rush the process and made sure I was taken care of. She made my decision ea meet ! I took awhile making a decision on a car I wanted. Bryanna did not rush the process and made sure I was taken care of. She made my decision easy. And I’m obsessed with my new Honda! Very lovely dealership !! Everyone is so nice.! More
by Monica
Employees Worked With
June 08, 2024
I met Mike the owner outside first. He was very personable and got me the help I needed. T.J. was great. I enjoyed working with him. He was easy going and helpful. Answered all my quest He was very personable and got me the help I needed. T.J. was great. I enjoyed working with him. He was easy going and helpful. Answered all my questions so I could make the right decision. I enjoyed talking with him while waiting. Kyle in finance was also friendly, organized and fun to talk with. I enjoyed buying my vehicle at Serra. More
by Michelle
Employees Worked With
TJ Hurt
June 07, 2024
They are very easy to work with. This is my second purchase with them. Highly recommended. This is my second purchase with them. Highly recommended. More
by pjhrt1
