Serra Honda O'Fallon

Absolute best car buying experience in 30 plus years TJ Hurt and the staff at Serra Honda are customer focused. No gimmicks or sales pressure, an honest and fair deal. TJ Hurt and the staff at Serra Honda are customer focused. No gimmicks or sales pressure, an honest and fair deal. More

TJ is awesome associate. From sales to delivery it was a cake walk. I am very happy that I met TJ and he explain me all things very well to buy CRV. He values customer time From sales to delivery it was a cake walk. I am very happy that I met TJ and he explain me all things very well to buy CRV. He values customer time and money More

Jose was a pleasure to work with from the time I first called through final delivery of my new vehicle. He was friendly and very responsive to my questions. I wouldn't hesitate in calling him for my fut called through final delivery of my new vehicle. He was friendly and very responsive to my questions. I wouldn't hesitate in calling him for my future Honda automobiles. More

I'm almost 80 yrs old and have had spent several weeks car shopping. I stopped and spoke to TJ one time but couldn't financially make a deal. A week or so later he contacted me saying he thought he had a car shopping. I stopped and spoke to TJ one time but couldn't financially make a deal. A week or so later he contacted me saying he thought he had a CR-V for me. He knew what I wanted and how much I would spend and he found exactly what I wanted. He is easy going and knowledgeable and I recommend him very highly. More

TJ did an amazing job getting my paperwork finalized quickly. I was pleasantly surprised at smoothly the process was. In no time, I was driving my car off the lot. TJ checked in to make sure I was happy quickly. I was pleasantly surprised at smoothly the process was. In no time, I was driving my car off the lot. TJ checked in to make sure I was happy with the car. I’m very happy with it. When I ‘m ready to buy another car in the future, I’ll be buying my next vehicle at Sierra Honda. More

Fast and easy negotiation. Very friendly and low pressure. Would definitely use TJ again for any future purchases. Very friendly and low pressure. Would definitely use TJ again for any future purchases. More

TJ was extremely helpful in my car search and make the entire process much easier than anticipated! entire process much easier than anticipated! More

TJ was very helpful, and worked with me to get a much needed deal when it was needed most. I was in a bad situation, and he made it much more bearable. needed deal when it was needed most. I was in a bad situation, and he made it much more bearable. More

TJ has been the best car salesperson I’ve ever worked with - hands down! I’d first made a general online inquiry about the vehicle and TJ reached out promptly to make himself available for any questions with - hands down! I’d first made a general online inquiry about the vehicle and TJ reached out promptly to make himself available for any questions I might have, or information he could provide. The Serra Honda dealer is about 45 miles from our house. I made a trip out to meet in person and to take the vehicle for a test drive. Upon returning, I explained to TJ that I was considering one other used model at another dealer, and I received zero pressure from TJ on making a deal with him. He shared his confidence in the Serra service dept and the thoroughness with which they go over their cars before listing for sale. Jumping to the end - I reached out to TJ to move forward with our purchase. EVERYTHING was smooth in the process: from initial contact, to test drive, to price, to closing…everything! I highly recommend! If you don’t enjoy the “traditional” car buying experience like me, then go see TJ. Straight-shooter, honest, and he listens!! More

The sales rep was great. It was the finance department I had a problem. When he was explaining the extended warranty he never told me the total cost, only what the monthly pa It was the finance department I had a problem. When he was explaining the extended warranty he never told me the total cost, only what the monthly payment would be. I totally misunderstood and am guilty of not reading the fine print. I have told him to cancel the warranty but have gotten no confirmation of this happening. More