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Serra Honda O'Fallon

O'Fallon, IL

4.8
185 Reviews
At Serra Honda O'Fallon, our MISSION is to provide a hospitable culture where employees and customers feel like our dealership is a place they want to be. We set ourselves apart from others by making sure every engagement is met with honesty and integrity while building brand loyalty. With great effort, through every interaction and transaction, we WILL be fair, transparent and enjoyable to work with.
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1268 Central Park Dr

O'Fallon, IL

62269

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Showing 185 reviews

February 20, 2024

It was our first time dealing with a Honda dealership. The dealership was low pressure, informative and provided great sales people. More

by ritarandle
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 20, 2024

As soon as I walked into the door I was greeted with multiple smiling faces and the atmosphere was very welcoming. AWESOME. They always get it right! More

by Erica Garland
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler was amazing as well
January 28, 2024

I was extremely satisfied with Serra’s personnel and the services they offered. I would definitely recommend this dealership. More

by Zig1149
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Cullum
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryanna Cardenas. 5 Stars
January 27, 2024

I purchased a new Honda this week from Jose at Serra Honda, what a great experience and what a great and knowledgeable young man. I highly recommend you see Jose if you’re in the market for a Honda . More

by Happy customer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 27, 2024

My salesman Brandon was helpful, resourceful, congenial and mindful of my concerns, all of them. More

by Taurus
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon
December 20, 2023

I came to Serra Honda to see a vehicle and hear about my options for my lease. Jose walked me through several options and got me in a vehicle; he was friendly, explained things, and I felt absolutely no pre More

by wassona
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 12, 2023

My Mom and I were in last Saturday to get her a car and we had great service from Jose Diaz. He was very patient with us and even helped us compare options of a Toyota vs. Honda. She was so happy to go w More

by jasonharms08
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 07, 2023

Excellent Service . .. Quick, easy, painless. Our sales rep, Bryanna, was pleasant and professional. No pushy sales tactics, just informative and helpful. She sent videos More

by Chris Phelan
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Bryanna
November 30, 2023

This just might be the best car buying experience I’ve ever experienced. Everyone was so nice and not pushy one bit. José was incredible! We will be coming back for future vehicle purchases. More

by matt_kuebler
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 07, 2023

Jose did us wrong! Went to look at vehicle and my husband noticed leak Jose said he would have the mechanic there look at it while we would go eat and come back. We got More

by Amy Jones
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Jose Diaz
1.0
This rating includes all reviews, with more weight given to recent reviews.
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