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Serra Honda O'Fallon

O'Fallon, IL

4.8
185 Reviews
At Serra Honda O'Fallon, our MISSION is to provide a hospitable culture where employees and customers feel like our dealership is a place they want to be. We set ourselves apart from others by making sure every engagement is met with honesty and integrity while building brand loyalty. With great effort, through every interaction and transaction, we WILL be fair, transparent and enjoyable to work with.
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1268 Central Park Dr

O'Fallon, IL

62269

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Showing 185 reviews

March 25, 2024

José and the entire Serra Honda team were kind, answered questions, and efficient throughout the process. Easiest vehicle purchase ever! More

by helliott484
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 23, 2024

Jose and the whole Serra Honda team were very helpful and easy to work with. They answered all questions quickly and worked with us with our trade More

by Giacomojoseph89
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 19, 2024

The sales staff was professional and knowledgeable about the vehicle. I picked up my vehicle and took less than an 30 minutes. More

by roy.kirkwood
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 18, 2024

Stay Away! ! 1 star because 0 isn’t an option. Worst car buying experience I’ve ever had. I purchase a new vehicle every 1-2 years and this is hands down take More

by Jbopp
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Joe Duco
1.0
This rating includes all reviews, with more weight given to recent reviews.
March 16, 2024

I highly recommend Sierra Honda O’Fallon. Great customer service, Jose Diaz was a fantastic help with great follow up on questions and getting the car I wanted. He also speaks Spanish and tha More

by Aferguson9
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 11, 2024

Brandon Cox was amazing in helping me purchase my new vehicle. He knew what I was looking for and got me into what I wanted. More

by Jmoney21
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Cox
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 11, 2024

José Díaz was so helpful and caring in the whole process, he was the main reason why I came back and got my car from him! More

by PaulaC
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 11, 2024

I have owned several Honda cars and all of them got them from Jose Díaz! He has been the best sales person I ever known. He has a passion for selling his cars because he knows Honda is the best car in the w More

by A. Rangel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 07, 2024

Everybody at this dealership is very accommodating and easy to work with. We have bought 2 cars here. More

by Chessie
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Mike Cullum
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Duco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ivo Saric
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 06, 2024

This place with was one of the smoothest car buying experience I've ever had. It took me about 2 1/2 hours to get the car I wanted. I was helped out by Jose the salesman. I just want to say what an ama More

by Dawn Douglas
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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