Serra Honda O'Fallon

Joe Duck treated me well. I picked out a 2024 Honda HRV and traded in my 2020 HRV in about two hours. I picked out a 2024 Honda HRV and traded in my 2020 HRV in about two hours. More

TJ was great to work with, any questions we had, he answered. Worked very hard to get the deal done. Will definitely contact him for our next vehicle purchase. answered. Worked very hard to get the deal done. Will definitely contact him for our next vehicle purchase. More

Kreg quickly answered my email inquiring about a vehicle I saw on the lot on a Sunday, I made an appointment for the next day and walked out with keys to my dream car. The transaction was very smooth. Kreg I saw on the lot on a Sunday, I made an appointment for the next day and walked out with keys to my dream car. The transaction was very smooth. Kreg understood our needs and helps make our dream a reality. We couldn’t be happier with the service we received and how quick and painless the process was. More

What a great experience. TJ and the Manager on duty (Avo) worked very hard for my business. Even the finance office process was easy and pleasant. I was out the door w keys i TJ and the Manager on duty (Avo) worked very hard for my business. Even the finance office process was easy and pleasant. I was out the door w keys in an hour. More

I enjoyed and liked my sales person but I did not enjoy dealing with the finance department at all. EDITED to add: Serra Honda called to let me know they were sending my sales paperwork, so that I cou dealing with the finance department at all. EDITED to add: Serra Honda called to let me know they were sending my sales paperwork, so that I could apply for my title. When I got the paperwork, they had listed themselves as the lien holder...which was not true. When I called them, they indicated they had already known, but couldn't change the paperwork, and were going to send me a lien release. So I can't file my paperwork to apply for a title until I receive the lien release (which apparently is NOT going to be overnighted like the title paperwork was). I also couldn't figure out why, if they had known there was an error, that they didn't let me know upfront. If I hadn't looked at the paperwork, and just filed it, it would have been a mess. To be clear...I would recommend Tyler Z, my salesperson, 10 out of 10 times! The rest of the experience was not great....at most good, at worst, it felt lackadaisical on Serra Honda's behalf. Maybe this is how car buying is now (the last time I purchased a new car was almost 25 years ago...but if so, I really would rather not go through it again. More

Serra Honda and especially TJ Hurt provided an enjoyable, pressure free car buying experience. TJ focused on what we wanted and let us explore options. We found the perfect vehicle. When you walk into Serra pressure free car buying experience. TJ focused on what we wanted and let us explore options. We found the perfect vehicle. When you walk into Serra Honda, do yourself a favor and ask for TJ Hurt. More

Serra Honda car buying was a very good experience. Tyler Z was very informative on all details regarding our CRV purchase! Tyler Z was very informative on all details regarding our CRV purchase! More

Great service. No pressure sales is appreciated. Listened to what I wanted and mad it happen. No pressure sales is appreciated. Listened to what I wanted and mad it happen. More

Very Professional, no pressure sales. Highly Recommend Serra Honda. Friendly Family atmosphere. I will purchase my next car there. Highly Recommend Serra Honda. Friendly Family atmosphere. I will purchase my next car there. More

Jose was great! Super easy process, we never felt rushed or pressured into any unnecessary options. He explained everything perfectly. We would use him again! Super easy process, we never felt rushed or pressured into any unnecessary options. He explained everything perfectly. We would use him again! More