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Serra Honda O'Fallon
O'Fallon, IL
270 Reviews
At Serra Honda O'Fallon, our MISSION is to provide a hospitable culture where employees and customers feel like our dealership is a place they want to be. We set ourselves apart from others by making sure every engagement is met with honesty and integrity while building brand loyalty. With great effort, through every interaction and transaction, we WILL be fair, transparent and enjoyable to work with.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Showing 270 reviews
October 01, 2024
I went to Serra Honda to purchase my leased CRV. TJ was the first to approach me and I’m glad he did. He showed me I could get into a 2025 CRV for a little more than I was currently paying. He never TJ was the first to approach me and I’m glad he did. He showed me I could get into a 2025 CRV for a little more than I was currently paying. He never pressured me to buy new vs keeping my 2021 CRV. I would definitely recommend TJ for anyone looking for a new or used vehicle. The process was seamless and fast. More
by Julie B
Employees Worked With
TJ Hurt
September 27, 2024
I shopped other dealers and I was very pleased by the deal at Serra Honda. deal at Serra Honda. More
by zjjim1
September 27, 2024
TJ was great to work with. He was quick to respond to respond to all of my questions and concerns. He was never pushy. He definitely did his best to get me the best deal possib He was quick to respond to respond to all of my questions and concerns. He was never pushy. He definitely did his best to get me the best deal possible on my purchase. This was my first purchase at Serra Honda and would definitely recommend TJ. He made the process as seamless as possible. More
by Stefanie
Employees Worked With
TJ Hurt
September 15, 2024
TJ was great and made our first buying experience with Serra Honda seamless and actually enjoyable. From fielding our many, many questions, to working with our list of needs, to streamlining our process f Serra Honda seamless and actually enjoyable. From fielding our many, many questions, to working with our list of needs, to streamlining our process from the moment we walked into the dealership, TJ was exceptional, and we are very grateful for his expertise. More
by harder.emily
Employees Worked With
Tyler Williams, TJ Hurt
September 13, 2024
We had a great buying experience! Tyler was wonderful to work with. We will return in the future. Tyler was wonderful to work with. We will return in the future. More
by donnab
Employees Worked With
