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Serra Honda O'Fallon
O'Fallon, IL
258 Reviews
At Serra Honda O'Fallon, our MISSION is to provide a hospitable culture where employees and customers feel like our dealership is a place they want to be. We set ourselves apart from others by making sure every engagement is met with honesty and integrity while building brand loyalty. With great effort, through every interaction and transaction, we WILL be fair, transparent and enjoyable to work with.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Showing 258 reviews
August 29, 2024
Great dealership and T. j helped me out alot. Would definitely use this dealership again. They held a truck for to come look at since I was a few hours away. I had got screwe j helped me out alot. Would definitely use this dealership again. They held a truck for to come look at since I was a few hours away. I had got screwed over by a dealership not to far from there and T.j was just big help insuring me that it wouldn't happen with them. The truck was exactly what was post with a good deal. Thank you T.j More
by Robertsr52
Employees Worked With
TJ Hurt
August 17, 2024
Very knowledgeable and knew the product. Seemed very honest. Good sense of humor and believable. Seemed very honest. Good sense of humor and believable. More
by Cvward
August 15, 2024
Atmosphere once I walked in Serra Honda felt so welcoming. Staff worked great together. Excellent customer service. I am a life long customer now. welcoming. Staff worked great together. Excellent customer service. I am a life long customer now. More
by darmacus.sumrall
Employees Worked With
Other Employees :
Shawn in finance great customer service, TJ Hurt
August 12, 2024
Phil helped me buy a new car for my son. He was helpful and friendly. The whole process was quick and painless. I have zero complaints! He was helpful and friendly. The whole process was quick and painless. I have zero complaints! More
by Mmakwing
August 10, 2024
TJ made it pretty easy for me to get me my car and i definitely appreciate him! definitely appreciate him! More
by collin_vanmeter
August 10, 2024
Unfortunately we were not able to work out a deal. No fault to Phill tho! He did great work trying to get me the truck. Bank just didn't work out. Would definitely recommend phill and serra Honda! No fault to Phill tho! He did great work trying to get me the truck. Bank just didn't work out. Would definitely recommend phill and serra Honda! More
by zachary.cg.kelley
Employees Worked With
Phillip Schack
August 05, 2024
review review review review review review review review review review review review review review review review review review review review review review More
by carrenter
Employees Worked With
August 03, 2024
Jose was so helpful, not pushy, and gave us the time we needed to think it over! If you're looking for a dealer/salesman, call him! It was a great experience, thanks to Jose! needed to think it over! If you're looking for a dealer/salesman, call him! It was a great experience, thanks to Jose! More
by Elizabeth
