Serra Honda O'Fallon

They provided great communication throughout the entire buying process and even though we told them that we were in no hurry to purchase and that it could be months, they did not ignore us like most dealer buying process and even though we told them that we were in no hurry to purchase and that it could be months, they did not ignore us like most dealerships do when you tell them you’re not buying that day. That combined with the excellent service from Tyler is why they earned our business! More

It was an easy and exciting experience. They helped me get exactly what i wanted. I would come here again. Tj answered all my questions and explained everything very well. They got the car They helped me get exactly what i wanted. I would come here again. Tj answered all my questions and explained everything very well. They got the car i wanted here fast. More

This was the best and super friendly dealership I’ve had the pleasure of working with. Not only did they get above my wanted trade in-value. They also got me a lower out the door asking price. I would recom the pleasure of working with. Not only did they get above my wanted trade in-value. They also got me a lower out the door asking price. I would recommend everyone to visit Kreg at Serra Honda. More

The dealership itself has your stereotypical sales people. This go around was our 4th time going back, and Bryanna finally made it feel like we were returning customers on the sales side of things, an people. This go around was our 4th time going back, and Bryanna finally made it feel like we were returning customers on the sales side of things, and Tyler Williams in the finance department also was extremely nice and made us feel like we were loyal customers as well, but they are the first and only of the many we have worked with. Bryanna was also able to admit when she didn’t know things and was quick to get answers for us and make sure there was nothing we didn’t understand. She made us feel like human beings moreso than anything. More

Great service, clean facility, and I’ve never had an issue (purchased 4 cars from this dealership). issue (purchased 4 cars from this dealership). More

I always buy & service Honda vehicles from Serre Honda. But now no more because they charge 3% on credit cards. I need to find another service from a dealer or no longer buy Honda. But now no more because they charge 3% on credit cards. I need to find another service from a dealer or no longer buy Honda. More

Generally, I hate dealing with salespeople as they seem incredibly disingenuous. However, Kreg was not pushy at all even though I went in looking for a specific make, model, and trim. He worked with me to incredibly disingenuous. However, Kreg was not pushy at all even though I went in looking for a specific make, model, and trim. He worked with me to get fairly close to the price I wanted and made an effort to keep the experience as pleasant as possible. More

Always a pleasure working with Kreg! This is the second vehicle we’ve purchased with him. He is honest, dedicated, and will be sure your vehicle is exactly what you’re looking for! Thank This is the second vehicle we’ve purchased with him. He is honest, dedicated, and will be sure your vehicle is exactly what you’re looking for! Thanks for another great experience, Kreg!! More

I came to TJ with a unique and difficult situation. He helped me immensely and worked with me to find a solution that worked. Amazing customer service and problem solving, highly recommend! He helped me immensely and worked with me to find a solution that worked. Amazing customer service and problem solving, highly recommend! More

This is our 3 purchase with Jose, highly recommend asking for him for your next vehicle purchase. for him for your next vehicle purchase. More