Serra Honda O'Fallon

I recently had the pleasure of purchasing a car from Serra Honda, and I can honestly say it was one of the best experiences I've had at a dealership. From start to finish, the process was seamless, and Serra Honda, and I can honestly say it was one of the best experiences I've had at a dealership. From start to finish, the process was seamless, and the service was nothing short of exceptional. The salesperson I worked with, Wes, was top tier in every way. From the moment I stepped into the showroom, they made me feel comfortable and welcomed. They were knowledgeable about every car on the lot, answering all my questions without any pressure. What really stood out was his genuine interest in understanding my needs and helping me find the right car, rather than just making a sale. The entire process, from test driving to discussing financing options, was handled smoothly. Wes was transparent, straightforward, and efficient, making sure all paperwork was prepared quickly and accurately. I never felt rushed, but at the same time, everything moved along at a pace that worked for me. I drove away feeling confident in my purchase, a 2025 Honda Accord, and extremely satisfied with the experience. If you're looking for a hassle-free car buying process with exceptional customer service, I highly recommend Wes and Serra Honda. They truly go above and beyond! More

Jose was a very nice , knowledgable salesman . Jill explained computer functions to us after sale Helped us link our phone to car computer . Thanks to both . Jill explained computer functions to us after sale Helped us link our phone to car computer . Thanks to both . More

Jose is kind, attentive, and respectful. He makes the buying experience smooth. That’s why I contacted him a second time when I decided to trade in my van for something a little smaller. He makes the buying experience smooth. That’s why I contacted him a second time when I decided to trade in my van for something a little smaller. More

Once I walked in the dealership building the workers & salespeople had very hospitality. Also, they were very helpful, informative, & professional to get me the car I need with ease. salespeople had very hospitality. Also, they were very helpful, informative, & professional to get me the car I need with ease. More

TJ is a great salesman, never pushy and helped me every step of the way. I was able to get in and out same day with his help. Now my family and I have a reliable car, I would recommend everyone to see TJ step of the way. I was able to get in and out same day with his help. Now my family and I have a reliable car, I would recommend everyone to see TJ when they stop by. More

I emailed TJ asking for help with wanting to test drive and potentially lease a CRV. He replied exceptionally fast and was helpful and efficient along the way. If he didn’t know the answer to our questions and potentially lease a CRV. He replied exceptionally fast and was helpful and efficient along the way. If he didn’t know the answer to our questions, he figured it out and we didn’t feel pressured to buy/lease. I would lease a car from TJ in the future again! More

Good experience. Tyler was great & was determined to please me. It took some doing but in the end it was a success. Tyler was great & was determined to please me. It took some doing but in the end it was a success. More

Phill was very helpful getting everything set up and had everything ready to go the minute we got there. Made it very easy. everything ready to go the minute we got there. Made it very easy. More

Jose is hospitable, kind, patient and frank. I'm very lucky to have Jose to work with. He helped me lot to find my car. I'm very grateful! I'm very lucky to have Jose to work with. He helped me lot to find my car. I'm very grateful! More

I went to Serra Honda to purchase my leased CRV. TJ was the first to approach me and I’m glad he did. He showed me I could get into a 2025 CRV for a little more than I was currently paying. He never TJ was the first to approach me and I’m glad he did. He showed me I could get into a 2025 CRV for a little more than I was currently paying. He never pressured me to buy new vs keeping my 2021 CRV. I would definitely recommend TJ for anyone looking for a new or used vehicle. The process was seamless and fast. More