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Serra Honda O'Fallon

O'Fallon, IL

4.8
185 Reviews
At Serra Honda O'Fallon, our MISSION is to provide a hospitable culture where employees and customers feel like our dealership is a place they want to be. We set ourselves apart from others by making sure every engagement is met with honesty and integrity while building brand loyalty. With great effort, through every interaction and transaction, we WILL be fair, transparent and enjoyable to work with.
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1268 Central Park Dr

O'Fallon, IL

62269

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Showing 185 reviews

November 25, 2024

Great service with personal attention and very friendly and knowledgeable staff. They go the extra mile to make sure you are satisfied! More

by Klklunk42karem
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 18, 2024

Il our sales person Joe Duco was very pleasant & helpful to work with. All of the paper work was done fast & efficient. More

by rph3001.bh
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Duco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Zittritsch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 20, 2024 -

Serra Honda O'Fallon responded

Thank you for your wonderful review! We're thrilled to hear that Joe provided you with a pleasant and helpful experience at Serra Honda O'Fallon. It's great to know that the paperwork was handled quickly and efficiently. We appreciate your feedback and look forward to assisting you again in the future! The Serra Honda O'Fallon Team

November 18, 2024

We were very pleased with TJ. He was very well prepared prior to our arrival. His communication the week before our arrival was a huge part in our decision to do business with thi More

by The Brauns
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
TJ Hurt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 20, 2024 -

Serra Honda O'Fallon responded

Thank you for your wonderful review! We're thrilled to hear that TJ made your experience at Serra Honda O'Fallon enjoyable and efficient. His dedication to communicating and finding the perfect vehicle for you truly reflects our commitment to customer satisfaction. We appreciate your recommendation and look forward to assisting you again in the future! The Serra Honda O'Fallon Team

November 16, 2024

I loved at Honda today. Didn’t know what to buy, and bought the best with the help of tj. He is the best, we talked and he understood my situation and finances and advised m More

by Sama
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Taylor Sisk
5.0
This rating includes all reviews, with more weight given to recent reviews.
TJ Hurt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 19, 2024 -

Serra Honda O'Fallon responded

Thank you so much for your wonderful review! We're thrilled to hear that you had a great experience at Serra Honda O'Fallon and that Tj was able to assist you in finding the perfect vehicle that fits your needs and finances. Your kind words about our team and the quality of our cars mean a lot to us. We look forward to seeing you again! The Serra Honda O'Fallon Team

November 16, 2024

Had a wonderful experience with Kreg through the looking all the way to buying. He is quick, knowledgeable, kind and funny. He makes the experience enjoyable and I highly recommend him! We love our new Hond More

by mckenzie.breihan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kreg Gunter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler Williams
Nov 19, 2024 -

Serra Honda O'Fallon responded

Thank you so much for your wonderful review! We’re thrilled to hear about your great experience with Kreg and that you love your new Honda Pilot. At Serra Honda O'Fallon, we strive to make each visit enjoyable, and we appreciate your recommendation. We look forward to seeing you again soon! Enjoy your new ride! The Serra Honda O'Fallon Team

November 16, 2024

Super clean dealership! There are plenty of vehicles to choose from with very competitive prices. Well worth a visit just to see our dealer Kreg Gunter. More

by Matt B
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kreg Gunter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 19, 2024 -

Serra Honda O'Fallon responded

Thank you for your wonderful feedback! We're thrilled to hear that you found Serra Honda O'Fallon to be clean and stocked with a variety of competitively priced vehicles. We appreciate you mentioning Kreg and the positive experience he provided. We look forward to seeing you again soon! The Serra Honda O'Fallon Team

November 15, 2024

Jose was great to work with! He was very patient and answered all of our questions. More

by joedonnakrieger
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2024 -

Serra Honda O'Fallon responded

Thank you for your kind words! We're thrilled to hear that you had a great experience working with Jose at Serra Honda O'Fallon. Our team is dedicated to providing excellent service, and we're glad Jose could assist you patiently. We look forward to seeing you again! The Serra Honda O'Fallon Team

November 10, 2024

He got me the car of my dreams quickly, was honest, and made sure we crunched all the numbers to get the best deal! More

by LindsM
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle Nolte
Nov 13, 2024 -

Serra Honda O'Fallon responded

Thank you for your kind words! We're thrilled to hear that you got the car of your dreams quickly and that our team at Serra Honda O'Fallon was able to provide an honest experience while securing the best deal for you. We appreciate your support and look forward to helping you again in the future! The Serra Honda O'Fallon Team

November 09, 2024

Bryanna was very helpful from start to finish with helping us buy a new Honda Pilot! She is so sweet. We recommend her 10/10! She deserves a raise too! More

by Gracewolf07
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bryanna Cardenas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 12, 2024 -

Serra Honda O'Fallon responded

Thank you for your wonderful review! We're thrilled to hear that you had such a great experience purchasing your new Honda Pilot with us at Serra Honda O'Fallon. We appreciate your recommendation and will make sure to recognize Bryanna’s exceptional service. We look forward to assisting you again in the future! The Serra Honda O'Fallon Team

November 09, 2024

Had a great experience at Serra Honda would definitely recommend anyone looking for a new car to visit! More

by mike.e.rademacher
Recommend Dealer
Yes
Employees Worked With
Tyler Zittritsch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 12, 2024 -

Serra Honda O'Fallon responded

Thank you for your wonderful feedback! We're thrilled to hear that you had a great experience at Serra Honda O'Fallon. We appreciate your recommendation and look forward to helping you or anyone you send our way find their perfect vehicle. See you next time! The Serra Honda O'Fallon Team

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