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Serra Honda O'Fallon

O'Fallon, IL

Overview
Employees
Reviews
Vehicles
4.8
269 Reviews
At Serra Honda O'Fallon, our MISSION is to provide a hospitable culture where employees and customers feel like our dealership is a place they want to be. We set ourselves apart from others by making sure every engagement is met with honesty and integrity while building brand loyalty. With great effort, through every interaction and transaction, we WILL be fair, transparent and enjoyable to work with.
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1268 Central Park Dr

O'Fallon, IL

62269

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Showing 269 reviews

June 13, 2025

Swift, excellent, honest, respectful and honorable service...highest standard towards customer service. Thank you very much! More

by Cmellor14
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 13, 2025 -

Serra Honda O'Fallon responded

Thank you so much for your wonderful review! I truly appreciate your kind words and am thrilled to hear about your positive experience at Serra Honda O'Fallon. Our team strives to provide the highest standard of customer service, and your feedback inspires us to keep doing our best. We look forward to seeing you again soon! Alex Williams General Sales Manager alex.williams@serrahondaofallon.com 618-206-2139

June 05, 2025

Tyler was great to work with! He made the buying process very smooth and seamless, and was very knowledgeable with all of the available features on our new Pilot! More

by john.1beer
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler Zittritsch
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 05, 2025 -

Serra Honda O'Fallon responded

Thank you for your kind words, John! I'm thrilled to hear that you had a smooth and seamless buying experience with Tyler at Serra Honda O'Fallon. It's wonderful to know that he was able to provide you with the knowledge about the features of your new Pilot. We appreciate your feedback and look forward to seeing you again for any future needs! Enjoy your new vehicle! Alex Williams General Sales Manager alex.williams@serrahondaofallon.com 618-206-2139

May 19, 2025

Amazing experience! It was a really quick process and Jose ensured to answer all of my questions and get the perfect vehicle for me! Thank you!!! More

by Karlaa65
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 19, 2025 -

Serra Honda O'Fallon responded

Thank you for your wonderful review! We're thrilled to hear that you had an amazing experience at Serra Honda O'Fallon and that Jose was able to assist you in finding the perfect vehicle. Your satisfaction is our top priority, and we appreciate your kind words. We look forward to seeing you again soon! Alex Williams General Sales Manager alex.williams@serrahondaofallon.com 618-206-2139

May 07, 2025

It was great working with Jose. I returned to Serra several times, and Jose was nice, communicated wonderfully and very knowledgeable each time we spoke. More

by coachcwebb
Recommend Dealer
Yes
Employees Worked With
Jose Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 07, 2025 -

Serra Honda O'Fallon responded

Thank you for your review! I'm happy you had a great experience working with Jose at Serra Honda O'Fallon. It's great to know that he provided excellent communication and knowledge during your visits. We appreciate your feedback and look forward to seeing you again soon! Alex Williams General Sales Manager alex.williams@serrahondaofallon.com 618-206-2139

April 29, 2025

Nice open atmosphere. No pressure sales strategy. A lot of traffic but customers were being served. More

by Linda Haskett
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Wes Hindi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle Nolte
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Apr 29, 2025 -

Serra Honda O'Fallon responded

Thank you, Linda! We appreciate your kind words about the open atmosphere and our no-pressure sales strategy at Serra Honda O'Fallon. It's great to hear that you noticed how our team is dedicated to serving customers despite the busy environment. We look forward to welcoming you back for your next visit! The Serra Honda O'Fallon Team

April 28, 2025

Jose Was Extremely helpful and helped me figuring out the best choice when choosing a car More

by Nikita
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Collin Rener
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Apr 29, 2025 -

Serra Honda O'Fallon responded

Thank you, Nikita, for your kind words! We're thrilled to hear that Jose was able to assist you in finding the perfect car at Serra Honda O'Fallon. Your satisfaction is our priority, and we appreciate your feedback. We look forward to seeing you again soon! The Serra Honda O'Fallon Team

April 26, 2025

Gary is amazing! After today I will have purchased two CR-Vs from him and both times the service was wonderful. More

by rscherff82
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gary Mauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 27, 2025 -

Serra Honda O'Fallon responded

Thank you for the review! We appreciate your kind words about Gary and your experiences with Serra Honda O'Fallon. We're thrilled to hear you enjoyed wonderful service while purchasing both of your CR-Vs. We look forward to serving you again in the future! The Serra Honda O'Fallon Team

April 25, 2025

Jose was very nice and easy to work with. Set us up in a nice new car! More

by Accorddriver344
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 25, 2025 -

Serra Honda O'Fallon responded

Thank you for your positive review! We appreciate your kind words about Jose and are thrilled to hear that you had a great experience at Serra Honda O'Fallon. It’s great to know you’re enjoying your new car! If you have any questions or need assistance in the future, please don’t hesitate to reach out. We look forward to seeing you again! The Serra Honda O'Fallon Team

April 24, 2025

Kreg was fantastic and helped me find the perfect vehicle. I felt no pressure and be guided me to my current car. Once the decision was made, he and the team were able to finalize paperwork in under More

by ganhahn
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kreg Gunter
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 24, 2025 -

Serra Honda O'Fallon responded

Thank you for your wonderful review! We're so glad to hear that Kreg was able to assist you in finding the perfect vehicle without any pressure. It's great to know that the paperwork process was quick and efficient as well. Your happiness with your purchase means a lot to us at Serra Honda O'Fallon. We look forward to seeing you again soon! The Serra Honda O'Fallon Team

April 24, 2025

It’s worth it to reach out! Jose and Alex made the process very easy and short! I was communicating with Alex for while about my wants in a car but told him budge was my number More

by Kate90
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex
Report | Print
Apr 25, 2025 -

Serra Honda O'Fallon responded

Thank you so much for your wonderful review! We're thrilled to hear that your experience with Jose and Alex at Serra Honda O'Fallon was so positive and smooth. It's great to know that they could help you find the right vehicle while keeping your budget in mind. We're delighted that you’re excited to be back in a Honda and appreciate your kind words about our team. We look forward to seeing you again, and thank you for choosing Serra Honda O'Fallon! Enjoy your new Trailsport! The Serra Honda O'Fallon Team

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