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Serra Honda O'Fallon
O'Fallon, IL
244 Reviews
At Serra Honda O'Fallon, our MISSION is to provide a hospitable culture where employees and customers feel like our dealership is a place they want to be. We set ourselves apart from others by making sure every engagement is met with honesty and integrity while building brand loyalty. With great effort, through every interaction and transaction, we WILL be fair, transparent and enjoyable to work with.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Showing 244 reviews
April 04, 2025
We loved working with Sal! ! He was extremely helpful and patient as we explored all of our options. He never made us feel pressured into anything and managed to make the experi ! He was extremely helpful and patient as we explored all of our options. He never made us feel pressured into anything and managed to make the experience quick and painless. As a female, I appreciated that Sal spoke to my husband and I equally throughout the process (far superior to the treatment I’ve received at other dealerships in the past!). We will return to see Sal at Serra for all future car needs. More
by Mara B.
Employees Worked With
April 04, 2025
He was very helpful and very understanding and professional!! , I was very happy with my decision! professional!! , I was very happy with my decision! More
by DealerRater
Employees Worked With
April 02, 2025
It was a good experience all around. Sal was great to work with. He knows his product. And he had the car that we wanted driven from Peoria to his dealership. We never felt any sort of p Sal was great to work with. He knows his product. And he had the car that we wanted driven from Peoria to his dealership. We never felt any sort of pressure to buy. If we were to need another car,we would start at Serra Honda. More
by Jden
Employees Worked With
April 01, 2025
We recently had the pleasure of working with Tyler after totaling our car in a deer accident. He went above and beyond to help us get into a 2015 Honda Odyssey. From the very start, he was incredibly kind, totaling our car in a deer accident. He went above and beyond to help us get into a 2015 Honda Odyssey. From the very start, he was incredibly kind, patient, and helpful with each step of the process. Even though we were about an hour and a half away, he kept excellent communication and was completely transparent throughout. His professionalism and genuine care made what could have been a stressful situation so much easier. We highly recommend Tyler to anyone looking for a trustworthy and dedicated car salesman! More
by Kateland Hunt
Employees Worked With
April 01, 2025
The sales and service we got was above and beyond. We were in and out in no time got the car we wanted and no pressure at all. Would recommend him to anyone anytime. Don't go anywhere else. We were in and out in no time got the car we wanted and no pressure at all. Would recommend him to anyone anytime. Don't go anywhere else. More
by Richard
April 01, 2025
This is my 3rd time dealing with Serra Honda and I am even more sold on never going to any other dealership. Sal was dedicated to getting me the price I was most comfortable with and pulling whatever str even more sold on never going to any other dealership. Sal was dedicated to getting me the price I was most comfortable with and pulling whatever strings needed to get me the car and price that I was looking for. Sal and Collin have been the coolest guys to work with and all the other employees are sure to check on you and greet you with a smile, offer snacks or beverages and coloring books for my kiddos! I’ve been to several other dealerships that wouldn’t even think twice about a simple hello with a smile, Serra Honda just does it differently. Proud to be a customer. More
by Davidhutsontattoos
April 01, 2025
Salvator has been in business over 10 years and values his customers! Top notch service and excellent customer experience. his customers! Top notch service and excellent customer experience. More
by ChryslerGuy
March 31, 2025
This is a guy who cares about helping people. He is trustworthy and honorable. Go see Sal! He is trustworthy and honorable. Go see Sal! More
by Mary
Employees Worked With
March 31, 2025
Sal was awesome. He was responsive, attentive, and educated. I got the car I wanted and at the right price! He was responsive, attentive, and educated. I got the car I wanted and at the right price! More
by sam.petit
Employees Worked With
