Serra Honda Grandville - Service Center

Excellent service...all around!!! Very pleased. I'm a new convert from Fox Honda. Sales rep outlined what services would be included in my 2009 Pilot 120,000 mile maintenance package. Very pleased. I'm a new convert from Fox Honda. Sales rep outlined what services would be included in my 2009 Pilot 120,000 mile maintenance package. Services and costs were on preprinted sheet. Called at midpoint of my servicing to give me an update. Service completed in timely manner. At time of pick-up, my rep went over each service item on my bill, called my attention to future brake issues which would need to be addressed, and finally noted Rivertown Honda discounts applied to my final bill. This experience with Rivertown Honda way, way surpassed my previous dealings with the "other" Honda dealership in town. It is definitely worth my extra drive to Grandville from Grand Rapids. More

Fast, efficient, and effective! Though I misunderstood the time of my appointment for an oil change at River Town Honda, they took me anyway and I was out the door in less than 15 mi Though I misunderstood the time of my appointment for an oil change at River Town Honda, they took me anyway and I was out the door in less than 15 minutes!!! More

Great service. Quick response on entry, waiting area nice, speedy service, friendly people, and clear explanation of needed work. Finished in a reasonable amount of Quick response on entry, waiting area nice, speedy service, friendly people, and clear explanation of needed work. Finished in a reasonable amount of time while I waited. More

Great service I keep coming back because of the awesome service. The people treat me with the utmost respect which I appreciate. I enjoy the sitting area too, which I keep coming back because of the awesome service. The people treat me with the utmost respect which I appreciate. I enjoy the sitting area too, which is comfy and relaxing. More

Oil change and tire rotation Service was great and quick! The cost was exactly what they said it would be and I really like the online scheduling option. I have been a customer Service was great and quick! The cost was exactly what they said it would be and I really like the online scheduling option. I have been a customer for the past four years. More

service appointment I had an appointment time. When I arrived they promptly took my vehicle in. The service was completed quickly. I believe I paid a fair price. My serv I had an appointment time. When I arrived they promptly took my vehicle in. The service was completed quickly. I believe I paid a fair price. My service Rep. is easy to deal with. More

No line!!! On my way home from downtown GR and noticed that I needed an oil change. Got off at Rivertown Parkway exit and decided to check Rivertown Honda and s On my way home from downtown GR and noticed that I needed an oil change. Got off at Rivertown Parkway exit and decided to check Rivertown Honda and see if they could work me in for and oil change before I had to head home to Holland, MI. I drove up and there was NO LINE!!! Perfect. No wait for service. In and out and no time with a smile on my face! More

Best Service! Car breaks down. Tow service is 2-3 hours out in scheduling a pick up. Left my car to be towed into Rivertown Honda. I had explained the 'noises/smel Car breaks down. Tow service is 2-3 hours out in scheduling a pick up. Left my car to be towed into Rivertown Honda. I had explained the 'noises/smells' to Duane (service manager) that preceded my car not running, but I wondered how things would go with me not being along for the tow ride to the Honda Dealership (to explain, again, what had happened). No need for me to worry--Duane contacted me with the diagnosis/repair/cost that day. Not a cheap repair, but so thankful for the way Rivertown handled all the details. Repairs/preventive maintenance is one of their areas of expertise!!! Thank you! More

Fast service. Great service that was completed very quickly. I purchased my Honda Accord at this dealership and they have been great through the whole process, incl Great service that was completed very quickly. I purchased my Honda Accord at this dealership and they have been great through the whole process, including service after the purchase. More

Great Service Quick and great service every time. Did not try to sell extra repairs. Very friendly staff and comfortable waiting room. Pricing is very comparable Quick and great service every time. Did not try to sell extra repairs. Very friendly staff and comfortable waiting room. Pricing is very comparable to other non-dealer repair shops More