Serra Honda Grandville - Service Center

We have worked with them for years and are happy with the service. service. More

When I checked in, the advisor recognized that there was a recall on my car that required a software update. The team was able to get the recall work done along with the service that was scheduled. That a a recall on my car that required a software update. The team was able to get the recall work done along with the service that was scheduled. That afternoon, the recall notice came in the mail. I appreciated not having to make a second trip to the dealership to get it taken care of. More

Dwain is just the best to work with! Always so helpful and kind! Great service! and kind! Great service! More

I had an appointment for the fuel filter recall on my CRV. Shaina was very friendly, polite and professional. They provided me a shuttle ride home and called me when my CRV was done and ready for pick CRV. Shaina was very friendly, polite and professional. They provided me a shuttle ride home and called me when my CRV was done and ready for pickup. We just moved to the area and I will definitely use them again for sefvice More

Always get great service at Serra!! Will go back again and again. Look for and ask for Hannah if you go. Am I up too 25 words yet?? Lol and again. Look for and ask for Hannah if you go. Am I up too 25 words yet?? Lol More

I was very pleased that I was in and out in a timely manner. The girl who did the work on my Honda CR-V did s great job and was friendly and accommodating! manner. The girl who did the work on my Honda CR-V did s great job and was friendly and accommodating! More

You are exceptional when it comes to dealing with your customers. That is why I keep coming back to you!!!!! Keep up the great work!!!! Thank you!!!!! customers. That is why I keep coming back to you!!!!! Keep up the great work!!!! Thank you!!!!! More

I didn't need much work done- just oil change and evaluation of my brakes and battery. But Serra was able to squeeze me in onto an otherwise fully booked schedule. I was prepared to leave the car a evaluation of my brakes and battery. But Serra was able to squeeze me in onto an otherwise fully booked schedule. I was prepared to leave the car all day and take the shuttle, but the service assistant verified that the techs could take my car almost right away so I stayed. Yeah, it did take a little longer than originally anticipated but that also included the new battery that needed to be installed after the evaluation. So I wasn't upset about the extra time. Still got in and out within 1.5 hours. So I appreciate how the service attendants try to be accommodating and cognizant of their customer's time as well as cost factors. I've always had a positive experience with Serra service. More

This is the only place I trust for car matters. Brittany was very helpful and went above and beyond to assist me. They fixed my car in a timely matter. Excellent service! was very helpful and went above and beyond to assist me. They fixed my car in a timely matter. Excellent service! More

I had a great experience working with Dwane, as usual. He always explains my options and what is required at what mileage but doesn’t put pressure on and oversell. He always explains my options and what is required at what mileage but doesn’t put pressure on and oversell. More