Serra Honda Grandville

I do not think a dealership should be allowed to schedule a test drive for a vehicle and then sell the vehicle before the person that wants to test drive it gets to. I understand first come first serve to an a test drive for a vehicle and then sell the vehicle before the person that wants to test drive it gets to. I understand first come first serve to an extent but still it's very disappointing. More

Excellent sales approach, friendly staff. Jerry kept up with me changing my mind overnight, went in early and secured a car that was better than what I was initially looking for, at the price Jerry kept up with me changing my mind overnight, went in early and secured a car that was better than what I was initially looking for, at the price I planned on paying for a pre-owned vehicle. Test-drive, changed my mind, financing, new car in less than 24hrs. Zero issues. More

Great people to deal with! Eden was simply the Best. I never felt pressured and she made sure I got what I wanted!! Eden was simply the Best. I never felt pressured and she made sure I got what I wanted!! More

Like always...AWESOME SERVICE. Wouldn't take my car anywhere else. I would highly recommend Cami. anywhere else. I would highly recommend Cami. More

We were very happy with the service we received.. we scheduled a 65,000 mile checkup and she reviewed our history and told us a number of those things had been done a couple yrs ago saving us about 300 scheduled a 65,000 mile checkup and she reviewed our history and told us a number of those things had been done a couple yrs ago saving us about 300 dollars. We were very happy about that. Appreciated the savings we received. More

I’ve always been very satisfied with the service on my Honda, so I came here to look for my new car. The transaction was handed very professionally and swiftly. Honda, so I came here to look for my new car. The transaction was handed very professionally and swiftly. More

Came in without reservation. First time using Honda service. Left vehicle. They worked me into their schedule and everything went very well. Pur our vehicle in Aug from dealership. Good relationship w service. Left vehicle. They worked me into their schedule and everything went very well. Pur our vehicle in Aug from dealership. Good relationship with dealer. 1st Honda we have a ver owned. 😉👍 More

I have had a Honda since 2004 when I purchased my first one. I have always had a great experience whether it is has been leasing, purchasing, or getting service. I would recommend them to anyone. I have one. I have always had a great experience whether it is has been leasing, purchasing, or getting service. I would recommend them to anyone. I have had the pleasure of help/ knowledge and working with Kim Berends on every car I've had all these years. Thanks Kim. More

Even though I didn’t have an appointment, Dwain worked me on to get my oil changed right away. on to get my oil changed right away. More

Service is never something one really wants to do, but Dwain makes a service visit fun. He’s a gem! Dwain makes a service visit fun. He’s a gem! More