Serra Honda Champaign

I bought a 2010 BMW 328i Quincy Rice and Robert Seiler were both great in assisting me in this process. They answered all my questions thoroughly and were patient. Both of th Quincy Rice and Robert Seiler were both great in assisting me in this process. They answered all my questions thoroughly and were patient. Both of them made the process extremely easy. I really enjoyed working with the both of them. More

Treat people they way they should be treated Everyone I come around to the dealership I am always welcome as if I am family. Everyone here is great! I had the chance to work with Jason and Ben! Everyone I come around to the dealership I am always welcome as if I am family. Everyone here is great! I had the chance to work with Jason and Ben! More

Awesome Car Place We just bought two cars in same day. our salesman was Jonathan Kerr. He is so great and knowledgeable and really just went above and beyond for us. We just bought two cars in same day. our salesman was Jonathan Kerr. He is so great and knowledgeable and really just went above and beyond for us. More

Fast and easy purchase I wasn’t expecting to make a purchase since it was my first visit, but Jason did a wonderful job of figuring out the best choice for me. Very happy wi I wasn’t expecting to make a purchase since it was my first visit, but Jason did a wonderful job of figuring out the best choice for me. Very happy with my purchase. More

Quincy was the man . He was super helpful and made the experience exceptional. I highly recommend calling this dealership and requesting him to help you find a car. . He was super helpful and made the experience exceptional. I highly recommend calling this dealership and requesting him to help you find a car. More

Excellent customer service They were very helpful with helping me get approved for new car. It was exactly what i was looking for and it had extras that i wasn't expecting. Quin They were very helpful with helping me get approved for new car. It was exactly what i was looking for and it had extras that i wasn't expecting. Quincy is very helpful and was very friendly i would recommend him to anybody looking for a new or used car. More

Easy to get a great car We enjoyed our search for just the right car to replace our dearly-loved Honda Odyssey we had used to the max over the past 15 years. Jonathan helped We enjoyed our search for just the right car to replace our dearly-loved Honda Odyssey we had used to the max over the past 15 years. Jonathan helped us find a great replacement for this phase of our lives. No pressure. He took an interest in our needs and was patient with us as we went to another dealer just to make sure we had the car we wanted. But we returned!! We are so thankful we found just the right car for us at a great price! More

Great time No hassle, easy process to get a used car. Was in and out relatively quick which made it painless and effortless overall. Would go again. No hassle, easy process to get a used car. Was in and out relatively quick which made it painless and effortless overall. Would go again. More

Team effort. I went in to purchase a vehicle I had test drove a day earlier. Imediatally I was helped by Jason Bell Eeen though he had not worked with me the day I went in to purchase a vehicle I had test drove a day earlier. Imediatally I was helped by Jason Bell Eeen though he had not worked with me the day earlier. I was glad to be placed in his hands to finish the deal Quincy Rice had started the day prior. Jason was a true professional through the whole process! Peter Pishos the finance officer stole the show though, he really understands customer, employee relations. This dealership is very well ran and has a real "can do" team atmosphere. This is the second vehicle my wife and I have purchased here, we don't anticipate it being our last. Keep up the good work! More

Great experience purchasing new CRV! We worked with salesperson Jonathan Kerr. He was very knowledgeable and friendly. He took us for an extensive test ride/drive that allowed us to We worked with salesperson Jonathan Kerr. He was very knowledgeable and friendly. He took us for an extensive test ride/drive that allowed us to experience most of the unfamiliar features of our choice of vehicle. There was no pressure to purchase, but more an interest to get us into the right vehicle for what we wanted. There was a "no haggle" sign on his desk and we were prepared to pay the price that had been set. We were pleasantly surprised when he returned with an offer sheet with a moderate discount "because we were good customers" (we had purchased our previous two Honda vehicles at the dealership). After we committed to purchase the vehicle, we worked with business manager Jerry Short. He also was very friendly. We received the usual up-sell on vehicle service contracts, maintenance agreements, etc. However, it was more matter of fact than hard sell, which was appreciated. Once we informed Mr. Short of which those items we would purchase, he did not become insistent on how important the others we declined would be to us. Overall, a very pleasant experience which is consistent with our experience of the personnel and quality of work from this Honda dealership's service department we have received in the past. More