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Serra Honda Champaign
Savoy, IL
208 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 208 reviews
July 25, 2018
Very kind for first time car, international students Christian is kind and trustworthy person. I am an international student from foreign country and I have gone to more than 10 dealers and private selle Christian is kind and trustworthy person. I am an international student from foreign country and I have gone to more than 10 dealers and private sellers for my first time buying car. Christian helped me all the way from showing and driving a car, pinpointed me about the details of car (any flaws that i need to watch out when buying this used car) and briefly explained important terms for the paper works. Go there and find Christian. You will get kind and reliable atmosphere from him then understand right away how i felt. More
by junding9
Employees Worked With
Christian Wallace
July 24, 2018
Very friendly staff After leaving with a bad experience at a previous dealership I saw a truck on this lot that was a trade in and it was exactly what I was looking for. After leaving with a bad experience at a previous dealership I saw a truck on this lot that was a trade in and it was exactly what I was looking for. I fell on love with it right away and it had a tiny pull but they fixed that no problem. Was able to work with me and we left with a new truck! Staff was very friendly and Johnathan is who we worked with and he was very nice. He made sure it's what we wanted before leaving! Thanks guys!! More
by Chevylady
Employees Worked With
There was another gentleman that also helped a little bit but I don't remember his name., Jonathan Kerr, Jerry Short
July 24, 2018
Quick and easy transaction. Our sales associate Christian did an outstanding job on this sale. He came in on his day off to accommodate our schedule! He had all of the paperwor Our sales associate Christian did an outstanding job on this sale. He came in on his day off to accommodate our schedule! He had all of the paperwork and the car ready to go before we arrived. We were in and out in less than an hour. Great car buying experience! More
by Greenx5
Employees Worked With
Christian Wallace
July 22, 2018
Pleasant car buying experience Me and my wife worked with Christian Wallace on buying a new Honda CRV. Christian was very knowledgeable on everything we asked about and made buying Me and my wife worked with Christian Wallace on buying a new Honda CRV. Christian was very knowledgeable on everything we asked about and made buying a car very enjoyable. The dealership was very up front and fair on the deal we received for the new car and our trade in. I highly recommend buying at Champaign Honda! More
by Brian
Employees Worked With
Christian Wallace, Jerry Short
July 17, 2018
Chevy HHR Quincy was a great help from start to finish. I knew what I wanted coming into the deal and he was understanding of that. I’m very satisfied with the Quincy was a great help from start to finish. I knew what I wanted coming into the deal and he was understanding of that. I’m very satisfied with the purchase! More
by Alec92
Employees Worked With
Quincy Rice
July 17, 2018
Honest and pleasant to work with I generally do lots a research about a car before I get to a dealer, so I don't need a salesperson to help me choose a car. I need them to show me a c I generally do lots a research about a car before I get to a dealer, so I don't need a salesperson to help me choose a car. I need them to show me a certain car and tell me anything they know about it. That is exactly what Tommy did for us! Tommy was honest about the history of the car and that the tire light would be guaranteed to be fixed before purchase. Not only were the tires re-inflated for us, but they were resealed as well. We are grateful the service team did this so we didn't have a nasty surprise in a few months, thus souring our opinion of the dealership. Tommy was incredibly helpful, honest, and easy to work with. I am very happy with our purchase from Honda BMW of Champaign! More
by emilia.jeanne
Employees Worked With
Tommy Martins-West, Jerry Short
July 10, 2018
Great Sales Job by Quincy Rice Qunicy Rice did a great sales job. enjoyed working with him. He was very friendly and helpful. Seemed to be very knowledgeable and was so helpfu Qunicy Rice did a great sales job. enjoyed working with him. He was very friendly and helpful. Seemed to be very knowledgeable and was so helpful setting up the radio etc. More
by Honda Pilot
Employees Worked With
Quincy Rice
July 10, 2018
Highly recommend Johnathan Kerr I am a difficult car shopper to say the least! The interior color (I have a blonde doggie who goes everywhere with me) and the ability to have a roof I am a difficult car shopper to say the least! The interior color (I have a blonde doggie who goes everywhere with me) and the ability to have a roof rack for kayaks were my two most important factors. I ask ALOT of questions, research the answers online, then come back with more follow up questions. I was very indecisive, and Johnathan was patient enough to work with me for almost 2 months. I have been impressed with his professionalism and I trust him enough to be a repeat customer as well as recommend him to others. More
by JennX7
Employees Worked With
James Craig Fanning, Ken Moerdyk, Jonathan Kerr, Jerry Short
July 09, 2018
Greedy, insincere and dishonest The title kind of sums up just about any car salesman, but Honda of Champaign sums up EVERYONE that I have come into contact with. I had debated about The title kind of sums up just about any car salesman, but Honda of Champaign sums up EVERYONE that I have come into contact with. I had debated about writing this review though feel it’s my obligation to let anyone know who’s in the stressful position of buying a car. First and foremost, take ANY car on their lot to your own mechanic before purchasing. They buy most, if not all, of their vehicles through auctions and usually out of state. They “clean and shine” these cars and give you the bare minimum of what could be going on so that they can showcase a price that is unfair and quite a bit above fair market value. My vehicle was miraculously dropped a measly $250 overnight through their automated system that they have “no control over.” They claim they offer the best and lowest prices because of how the market is nowadays, which is garbage. They just have more barriers to prevent withholding information on vehicles than they have in the past and they claim the consumer has all these resources to verify and compare their prices against similar models. However, keep in mind it’s only based on year, mileage and previous history not the CONDITION! Turns out my vehicle was completely rusted under the body causing many repairs I had not anticipated and on top of that, Jonathan made $1300 above the fair market value, but who’s to say he didn’t make more than that based on their auction price of an unreliable car. Second, don’t expect them to care about your life and how dependent you are on a vehicle to make a living let alone be safe driving in. Three times I was promised a return call from my salesman, Jonathan and/or the “manager of the dealership” after purchasing and finding out what they refused to disclose. My car wouldn’t start the very next day and he wouldn’t even meet with me to see what could have been going on and refused to honor Illinois’ Used Car Disclosure Law. Never heard back from those cowards and I’m currently in the process of holding them accountable, at least in the state’s eyes if not my own. I sure hope when their daughters are driving, they don’t encounter xxxx like them but I guess that’s the perk of being a car salesman; they can pick and choose who’s going to make their lifestyles and salaries and whether they choose to sell a faulty vehicle. Lastly, I wouldn’t spend a single moment talking to any of them about a purchase you’d like to make. They waste your time when it’s already sensitive enough. Test drive, take to your own mechanic, do not negotiate with their standards and offer the LEAST amount you’d be willing to pay otherwise you will be taken advantage of. In my opinion, you’d be better off buying a car off Craigslist from a private seller who would be more likely to be fair on their price and honest about what work has been done. This dealership is a living nightmare and gives them their reputation they so unjustly try to prove wrong. Good luck to anyone who may do business with them. More
by Amandyy12
Employees Worked With
Jonathan Kerr, Jerry Short
July 07, 2018
Service Everyone was so nice, funny, caring, laid back, friendly! I definitely would recommend this car dealership to everyone i know! Thank you for all your Everyone was so nice, funny, caring, laid back, friendly! I definitely would recommend this car dealership to everyone i know! Thank you for all your help! More
by Thehuttons
Employees Worked With
Scott Miller, Peter Pishos
