Serra Honda Champaign

From decision to drive in 2 hrs This was my first car purchase in 15 years and things have changed - for the better! I test drove a number of vehicles, did my homework online and whe This was my first car purchase in 15 years and things have changed - for the better! I test drove a number of vehicles, did my homework online and when I called Christian at Honda of Champaign and said I wanted to deal, he sent a driver to pick me up. I dealt with him on the price, was very satisfied and drove away within 2 hours. Kevin made the financial end a breeze. And I love the car (Honda CR-V)! More

Had a great buying experience. I had a great experience. Bought my second Honda Civic, but by no means my last! I am new to Urbana, so didn't know the dealerships. I visited a coupl I had a great experience. Bought my second Honda Civic, but by no means my last! I am new to Urbana, so didn't know the dealerships. I visited a couple others, and was not impressed. One ripped me off on repairs. Another was too big. This dealership just felt right. They appreciated me, worked with me on my deal. I will return! More

Amazing Buying Experience This dealership is one of the most pleasant, professional and knowledgable I have had the pleasure to work with. They made the buying experience so e This dealership is one of the most pleasant, professional and knowledgable I have had the pleasure to work with. They made the buying experience so easy and were so accomodating. I bought a Honda Crosstour and absolutely love the vehicle. They made sure that I understood how to operate all of the equipment before leaving the dealership. I can't wait to see what the Service Department experience will be like. Judging from the Sales Department, I'm sure I won't be disappointed. More

Great experience at Honda of Champaign (Savoy) Friendly, fast, fair! I was treated with respect. The salesman was very knowledgable and the finance guy was a straight shooter. No sexist vibe here ( Friendly, fast, fair! I was treated with respect. The salesman was very knowledgable and the finance guy was a straight shooter. No sexist vibe here (that was apparent at other dealerships). More

One of a kind old fashioned true kindness kind of dealership I have purchased 3 crv's from this dealership. During the recent owner change over ,i was a little nervous of the outcome. I have to say I am blown a I have purchased 3 crv's from this dealership. During the recent owner change over ,i was a little nervous of the outcome. I have to say I am blown away with the changes. Shuttles leaving at all times. (Whenever I need) . As well as the shuttle runs after 4:45 now. The service people are great! I don't know where Jeff went, but he always seemed irritated to help me. I have never had a problem with Chris or Amber. They are very knowledgeable. You don't see that at other dealerships. The sales dept. has improved for the better as well. You were never able to reach an agreement about price before. You either liked it, or they told you to go somewhere else. Overall I would definitely recommend this dealership....especially now. More

Never again Apparently this dealership expects the consumer to overpay for their vehicles under the guise of supporting the community. I have never been so insult Apparently this dealership expects the consumer to overpay for their vehicles under the guise of supporting the community. I have never been so insulted by an auto dealership in my life. Arrogant and unfriendly. Beware if you shop the deal as they get angry when you try to negotiate a better deal and will insult you for doing so. More