Serra Honda Champaign

Excellent Experience I was purchasing my first car, and my father was helping me look at around. At Honda we were almost immediately assisted by Christian, who was very h I was purchasing my first car, and my father was helping me look at around. At Honda we were almost immediately assisted by Christian, who was very helpful. He showed us a Honda Civic and demonstrated the various features, and let me test drive it over a weekend. When I decided to buy the car he gave us a fair price for the one we traded in, and was very good about talking to both my father and I, treating us both equally. I am very happy with the car I bought and feel I got what I needed at a good price. More

Finally the car I've been waiting for!!! I went to the Honda dealership knowing exactly what I wanted to look at and what I was able to afford within my budget. Curt was very helpful in showi I went to the Honda dealership knowing exactly what I wanted to look at and what I was able to afford within my budget. Curt was very helpful in showing me the exact car I came to see and listened to me explain everything I was looking for. I told him an exact amount that I was able to pay and after crunching a lot of numbers, he made it work for me. He stayed way later than he was scheduled to make sure I was able to drive off in my new CR-V that night. He even found the spare key for me and called yesterday to make sure I got it. I noticed some minor damage to the front of the drivers side the day after I bought it that we hadn't noticed that night before and my dad talked to Chris Rogers and they quickly ordered some touch up paint and had me bring the car by as soon as it arrived. Chris did the touch up himself and gave me the rest of the paint to keep just in case it needed touch ups in the future. I had a great experience with everyone at Honda and am so glad they were willing to work with me and get me exactly what I wanted! I will continue to give them my business in the future! More

From decision to drive in 2 hrs This was my first car purchase in 15 years and things have changed - for the better! I test drove a number of vehicles, did my homework online and whe This was my first car purchase in 15 years and things have changed - for the better! I test drove a number of vehicles, did my homework online and when I called Christian at Honda of Champaign and said I wanted to deal, he sent a driver to pick me up. I dealt with him on the price, was very satisfied and drove away within 2 hours. Kevin made the financial end a breeze. And I love the car (Honda CR-V)! More

Had a great buying experience. I had a great experience. Bought my second Honda Civic, but by no means my last! I am new to Urbana, so didn't know the dealerships. I visited a coupl I had a great experience. Bought my second Honda Civic, but by no means my last! I am new to Urbana, so didn't know the dealerships. I visited a couple others, and was not impressed. One ripped me off on repairs. Another was too big. This dealership just felt right. They appreciated me, worked with me on my deal. I will return! More

Amazing Buying Experience This dealership is one of the most pleasant, professional and knowledgable I have had the pleasure to work with. They made the buying experience so e This dealership is one of the most pleasant, professional and knowledgable I have had the pleasure to work with. They made the buying experience so easy and were so accomodating. I bought a Honda Crosstour and absolutely love the vehicle. They made sure that I understood how to operate all of the equipment before leaving the dealership. I can't wait to see what the Service Department experience will be like. Judging from the Sales Department, I'm sure I won't be disappointed. More

Great experience at Honda of Champaign (Savoy) Friendly, fast, fair! I was treated with respect. The salesman was very knowledgable and the finance guy was a straight shooter. No sexist vibe here ( Friendly, fast, fair! I was treated with respect. The salesman was very knowledgable and the finance guy was a straight shooter. No sexist vibe here (that was apparent at other dealerships). More

One of a kind old fashioned true kindness kind of dealership I have purchased 3 crv's from this dealership. During the recent owner change over ,i was a little nervous of the outcome. I have to say I am blown a I have purchased 3 crv's from this dealership. During the recent owner change over ,i was a little nervous of the outcome. I have to say I am blown away with the changes. Shuttles leaving at all times. (Whenever I need) . As well as the shuttle runs after 4:45 now. The service people are great! I don't know where Jeff went, but he always seemed irritated to help me. I have never had a problem with Chris or Amber. They are very knowledgeable. You don't see that at other dealerships. The sales dept. has improved for the better as well. You were never able to reach an agreement about price before. You either liked it, or they told you to go somewhere else. Overall I would definitely recommend this dealership....especially now. More

Never again Apparently this dealership expects the consumer to overpay for their vehicles under the guise of supporting the community. I have never been so insult Apparently this dealership expects the consumer to overpay for their vehicles under the guise of supporting the community. I have never been so insulted by an auto dealership in my life. Arrogant and unfriendly. Beware if you shop the deal as they get angry when you try to negotiate a better deal and will insult you for doing so. More