Serra Honda Champaign
Savoy, IL
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No pressure; very personable I am on my second new vehicle with this dealership. Both the salesmen and service department are very easy to work with and have gone over and above. I am on my second new vehicle with this dealership. Both the salesmen and service department are very easy to work with and have gone over and above. I am very pleased. More
Anthony was phenomenal! Anthony was super helpful and helped me make an informed buy. He contacted me shortly after purchase to follow up. 5 STAR service for sure!! I love my Anthony was super helpful and helped me make an informed buy. He contacted me shortly after purchase to follow up. 5 STAR service for sure!! I love my Civic! More
Excellent buying experience I went in a for a test drive on Saturday with my son. Jonathan did an excellent job of explaining the features of the vehicle and did a demo of the c I went in a for a test drive on Saturday with my son. Jonathan did an excellent job of explaining the features of the vehicle and did a demo of the car play feature while driving around. When we got back to the dealership, we were sure of buying and asked for no hassle price. Jonathan asked me to come back on Monday. I was pleasantly surprised when I stopped by on Monday to know that the offer was better than what I was expecting and hence we decided to buy the vehicle on the spot. Instead of going to different places or calling around for best prices, we were able to do all the within 30 mins and on our own Champaign. This dealership surely knows how to handle customers that do not want long negotiations. More over, I had specific times in which I would accept the car and the dealership ensured that the paper work is done to meet my needs. I truly appreciate the service of Jonathan and his manager Craig. G. A. Naidu More
Great customer service Overall I had a great experience, Jason goes above and beyond for his customers. I’ll be coming back for another car, and will refer friends and famil Overall I had a great experience, Jason goes above and beyond for his customers. I’ll be coming back for another car, and will refer friends and family. More
Didn't mess around on price, told them what I needed, done! Had vehicle I was looking for. Bent over backwards to accommodate, salesman not involved took time to help and answer questions. Salesman we had conta Had vehicle I was looking for. Bent over backwards to accommodate, salesman not involved took time to help and answer questions. Salesman we had contacted was actually on a day off and came into work with us. Very pleased with experience. More
Enthusiastic, professional, friendly and honest. When I've just arrived in the United States, and I came to this store to buy my car whit my friends. The salesman gave me a warm reception.He had a de When I've just arrived in the United States, and I came to this store to buy my car whit my friends. The salesman gave me a warm reception.He had a detailed knowledge of the information.Such as, my budget, my favorite model, driving preference, etc. After that ,He picked out a few cars for me. When I choose one, He gave me a detailed report on the vehicle.I'm very satisfied.One time, I had a rail in my car tire.They help me check and find the nails for free.I am so thankful.In my impression, this company is worth believing. More
Very professional. Found exactly what we wanted! We went to Honda BMW of Champaign on our quest for our son's first car. He was purchasing it himself, so we wanted him to be an integral part of the p We went to Honda BMW of Champaign on our quest for our son's first car. He was purchasing it himself, so we wanted him to be an integral part of the process. The one thing I received from our salesperson, Jason Bell, was a level of respect we hadn't received at other dealerships. Many of the other local dealers ignored my son in the process, mistakenly thinking that I would be the one making the decision. They couldn't have been more wrong! Not only did my son find exactly what he was looking for, Jason's professionalism and easy-going manner helped him feel comfortable with the entire process. More
Excellent Sales and Service I recently purchased a 2018 Honda CRV from Christian Wallace at Honda BMW of Champaign. This is the second time I have worked with Christian and this I recently purchased a 2018 Honda CRV from Christian Wallace at Honda BMW of Champaign. This is the second time I have worked with Christian and this dealership in purchasing a new vehicle, and I highly recommend both. Christian is very professional, knowledgeable, and easy to work with. He knew what I was looking for in a vehicle and found one that met all of my wants and needs and then some. Christian and the rest of the team at Honda made the purchase experience go very smoothly and I will definitely be back! More
Jason made it very simple for me to buy a car I bought two cars from Jason, the first one is my Subaru in 2011, we went there near Thanksgiving. I did some research on the car, contacting Jason th I bought two cars from Jason, the first one is my Subaru in 2011, we went there near Thanksgiving. I did some research on the car, contacting Jason the first time to look at the car. In just three hours, I got the car. In 2015, I originally wanted to buy another Subaru, and contacting Jason to help and he told me he switched to Honda dealer. I like Subaru, but I thought Honda is pretty good as I own a Honda Accord before. So I end up buying an Honda CRV again in less than 3 hours from Jason. Jason is quite straightforward and will try his best to make any reasonable deal. In 2016, I recommended my friend to Jason, he also bought a CRV from Jason. I guess I will come back to ask Jason to help if I need to get another car in the future. More
Great experience with staff!83)36$.2 We went in to view vehicles and trade in two used for 1 new. We were treated with professionalism and patience. Jason Bell was extremely knowledgeable We went in to view vehicles and trade in two used for 1 new. We were treated with professionalism and patience. Jason Bell was extremely knowledgeable and helpful. He let us test drive several vehicles and never made us feel rushed. We decided to buy that day and his Finance team was also very efficient and nice. Painless process and I highly recommend. This is far above and beyond your stereotypes of car dealers. More