Serra Honda Champaign

In A nutshell Most of the staff were kind and helpful. I feel however that your finance person could have been a little more informative about my financing. I learn Most of the staff were kind and helpful. I feel however that your finance person could have been a little more informative about my financing. I learned a lot 'after' I purchased. Before I signed would have been preferred. More

Fine experience I showed up at the dealership cold, just exploring models. Jonathan introduced me to the Clarity PHEV and together we explored the brand new model. I showed up at the dealership cold, just exploring models. Jonathan introduced me to the Clarity PHEV and together we explored the brand new model. Jonathan either answered my questions on the spot or made sure he got the answer if he didn't have one. I would be happy to deal with Jonathan again! More

Quincy made the purchase fun & easy! Great car buying process. Quincy made the whole thing fun and easy. We were able to find what we wanted and they helped us getting our car with all Great car buying process. Quincy made the whole thing fun and easy. We were able to find what we wanted and they helped us getting our car with all the bells and wistles that we wanted. More

Awesome service!! Great sales and management. Professional and courteous staff that’s eager to help. Would highly recommend and definitely consider buying from them in Great sales and management. Professional and courteous staff that’s eager to help. Would highly recommend and definitely consider buying from them in the future. More

Great experience of purchasing a vehicle This dealer have a great sales department and the sales manager are very patient. We bought our 15 BMW X5 there and the experience was wonderful! This dealer have a great sales department and the sales manager are very patient. We bought our 15 BMW X5 there and the experience was wonderful! More

Dealership Experience Jonathan was extremely helpful and nice when we were searching for cars. He helped us find a great price and was a pleasure to talk to. He was very he Jonathan was extremely helpful and nice when we were searching for cars. He helped us find a great price and was a pleasure to talk to. He was very helpful teaching us and setting up some of the basic phone and security features. He gave lots of information regarding the car and where we could learn more about it, what apps to use. Overall, a very friendly and helpful experience! More

Trade in . I purchased a new " used" car . My trade in was a Kia and had alot of miles. I was very impressed and happy with the customer service. Everyone I I purchased a new " used" car . My trade in was a Kia and had alot of miles. I was very impressed and happy with the customer service. Everyone I came in contact was so genuine and kind. In the past I have dealt with another company in this area. I was very disappointed in their customer service. I felt like it was an effort to be kind. More

Needed to lease a new vehicle. I went in this morning, to Honda of Champaign, to lease a new vehicle. I have to say it was the most pleasant “shopping “ experience. Jonathan Kerr, J I went in this morning, to Honda of Champaign, to lease a new vehicle. I have to say it was the most pleasant “shopping “ experience. Jonathan Kerr, Jerry Short, and J. Fanning, worked with me to find the car and make the figures work , to get me into the right vehicle. It was a smooth and enjoyable experience. I felt very much at ease,working with them. I cannot say enough good things about this experience. I will definitely be coming back to them when I lease my next vehicle. More

Great service Sales team was great showed me the exact car I was looking for. Even though the keys we missing but he found them later lol. Will strongly recommend o Sales team was great showed me the exact car I was looking for. Even though the keys we missing but he found them later lol. Will strongly recommend others to work with Robert in sales, great person with a great personality. And for jerry for helping me get a good deal though the bank. More

I love my new (used) car! I needed a car and found one online that I liked and was interested in. We called to make sure it was still there and they said it was. We weren't s I needed a car and found one online that I liked and was interested in. We called to make sure it was still there and they said it was. We weren't sure exactly what time we would be able to get there, but when we finally arrived, they were very accommodating and we were able to look at the car and test drive it right away. I was very nervous about buying a car for the first time, but Scott and Peter made it a very quick and painless experience. I would definitely recommend this dealership. All the staff was very friendly and helpful. I never felt pressured into anything. More