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Serra Honda Champaign

Savoy, IL

2.5
206 Reviews

100 Burwash Avenue

Savoy, IL

61874

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Showing 206 reviews

April 12, 2018

Very happy about my purchase!!! I found an early model bmw x5 in the as is bargin line. After an extensive dudilagence researching this vehicle: - priced below market value. - pri More

by Rob Sheehan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Quincy Rice, Dale Denton
May 18, 2018 -

Serra Honda Champaign responded

Thank you so much! Our team strives to deliver good values and it is so kind when people take the time to recognize it. Thank you for the recognition! We truly appreciate your business!

April 12, 2018

Best place to purchase a vehicle! Best place to purchase a vehicle thanks to Jonathan Kerr, he was very professional, fun and friendly, all questions answered. I am very happy with my More

by FK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Kerr
May 18, 2018 -

Serra Honda Champaign responded

Thank you for the recognition! We truly appreciate your business! Jonathan is always straightforward and patient.

April 12, 2018

Great service, transparent on pricing, knowledgeable Everyone was Pleasant to deal with and more importantly knowledgeable and they were transparent about where they needed to be on my trade-in and why a More

by Dave
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Quattrone, Jonathan Kerr
May 18, 2018 -

Serra Honda Champaign responded

Thank you so much! Our team strives to deliver superior service and it is so kind when people take the time to recognize them.

April 09, 2018

Richard Medina good salesperson Rich provided all the info I needed,to verify the quality of the Pilot Touring I was considering. I probably got a fair deal for my old Pilot, but I More

by RgMarrs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Medina, James Craig Fanning, Peter Pishos
May 18, 2018 -

Serra Honda Champaign responded

Thank you for your insightful comments. We agree on the "tree" issue especially. We can thank the good-ole state of Illinois for the required documentation. there is a better way, it's called "E-Contracting" and the contract itself is electronic but much of the rest requires "wet" signatures and paper files to be kept. This year we will be able to make a few more forms electronic. As far as the features and the explanation of car technology, we have started (on the BMW side) scheduling and performing an "Encore Delivery" whereby we bring the customer back in and go over some of the features and technology again. We can certainly offer that for Honda too. If you like, I can set it up for you if you contact me directly. 217-373-2711. I truly appreciate your business!!

April 08, 2018

Positive used car purchase Jonathon Kerr was fun to work with and able to answer all my questions. I appreciate the no haggle prices. Thank you for our new 2012 Odyssey! More

by julie rochester
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Kerr
May 18, 2018 -

Serra Honda Champaign responded

Thank you for the recognition! We truly appreciate your business! Jonathan is always straightforward and patient.

April 06, 2018

it is great expirience everything was great for me. the background and explanation was good. all vehicle is well inspected and prepared. i recomment that this place is the More

by lim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Whitlock
May 18, 2018 -

Serra Honda Champaign responded

Thank you for the recognition! We truly appreciate your business!

April 06, 2018

Outstanding experience This was either the number 1 or number 2 car buying experiences my wife and I have ever had. No pressure Jonathan up front what our expectations were More

by john48
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Craig Fanning, Peter Pishos, Jonathan Kerr
May 18, 2018 -

Serra Honda Champaign responded

Thank you so much! Our team strives to deliver superior service and it is so kind when people take the time to recognize them.

April 06, 2018

Quincy was very informative on his vehicles and made it very easy for us to find our oldest son a vehicle. Quincy also shows dedication to his work he went More

by Donna Baker
Recommend Dealer
Yes
Employees Worked With
Quincy Rice
May 18, 2018 -

Serra Honda Champaign responded

Quincy is always straightforward and patient! Thank you so much for recognizing him!

April 05, 2018

Happy customer We have purchased 4 cars from Honda BMW of Champaign. Always have had good experience with sales and service. They are knowledgeable, friendly and fai More

by Chapman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Bell
May 28, 2018 -

Serra Honda Champaign responded

The team knows how to make the car buying experience fun!

April 04, 2018

Great Very great experience will be back Steve Campbell was very helpful and honest we me and my wife Michelle I am 56 years old and this was by far the be More

by marissaMike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
None, Jerry Short, Steve Campbell, Dale Denton
Apr 04, 2018 -

Serra Honda Champaign responded

Thank you so much for your kind words and the 5 Star rating! We truly appreciate your business!

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