Serra Honda Champaign

Professional, knowledgeable, respectful. Every contact/representative was extremely courteous, friendly, and direct. Respectful of my time. Easiest vehicle purchase I’ve ever made. All dea Every contact/representative was extremely courteous, friendly, and direct. Respectful of my time. Easiest vehicle purchase I’ve ever made. All dealerships (and other businesses) should be modeled after this group. More

New accord We bought a 2018 Accord and couldn’t be more pleased. Entire experience was positive. Jacob, Craig in particular and the staff in general were very pr We bought a 2018 Accord and couldn’t be more pleased. Entire experience was positive. Jacob, Craig in particular and the staff in general were very professional. Would recommend anyone looking at buying a new car check with Honda of Champaign before buying anywhere else More

Good but not great Honda BMW of Champaign was good to work with, but not great. They have a no haggle price policy, which means they set the price and don’t move it at a Honda BMW of Champaign was good to work with, but not great. They have a no haggle price policy, which means they set the price and don’t move it at all. The vehicle we purchased was fairly priced according to Kelly Blue Book and Car Gurus, but both of those assumed the vehicle was in good condition (you can read the descriptions of what good means on both of these websites). We took the vehicle into our mechanic before purchasing and learned that we were going to need a couple major repairs right away totaling $1,600. Given these needed repairs, the vehicle would classify as fair, which meant the market value should have been $500-$1,000 less than the posted price. We brought this up with the dealer (especially because one of these major repairs the dealer did not show any records of knowing the problem - though our sales person did warn us that it may be an issue) and requested to have $500 reduced from the price. They came back and said they coukdnt reduce the price. Given that we have limited time and didn’t have enough free time to search for multiple weeks for the right vehicle, we ended up purchasing the vehicle at the listed price. We felt like we were kind of taken advantage of though and feel like we overpaid a bit for the vehicle. Other than their unwillingness to renegotiate the price given the lower condition of the vehicle, our experience was good. More

Positive experience Had a pleasant car buying experience at Honda BMW of Champaign. Quincy was friendly and helpful, and helped out a lot during the whole process. Walked Had a pleasant car buying experience at Honda BMW of Champaign. Quincy was friendly and helpful, and helped out a lot during the whole process. Walked out with a good deal and a new car. Pretty positive experience overall. More

Better Deal I had two used Hondas that I was hoping to buy from private parties brought in for inspection, but neither passed. Jonathan Kerr was able to present a I had two used Hondas that I was hoping to buy from private parties brought in for inspection, but neither passed. Jonathan Kerr was able to present a similar car that was in better shape and a lower cost. Easy to work with him. More

Fast easy and reliable and superb ther hondalink as well. Excellent i like give jonathon kerr the sell me the car very good service. And craig also setmeupnpayment plans due to my credit issue. Thanks. Excellent i like give jonathon kerr the sell me the car very good service. And craig also setmeupnpayment plans due to my credit issue. Thanks. More

Searching found perfect ride Walked in the best car dealer I believe u have is Robert seiler. Came in talked to a guy named quick rice and and asked for guy I met and he said not Walked in the best car dealer I believe u have is Robert seiler. Came in talked to a guy named quick rice and and asked for guy I met and he said not in today and to come back tomorrow morning. Robert seiler caught me going out the door and took care of all my payment options and what looking for at the time my visit. Thanks so much for Rob seiler options I found out about.. More

Detailed & Expediant Robert was very patient through the process answering a number of emails promptly and thoroughly. Business Manager expedited the process, much appreci Robert was very patient through the process answering a number of emails promptly and thoroughly. Business Manager expedited the process, much appreciated! Thank you gentlemen! More

Great experience I received fast friendly service and walked out very satisfied. Couldn't ask for more. All staff members teamed up to make it a very smooth purchase I received fast friendly service and walked out very satisfied. Couldn't ask for more. All staff members teamed up to make it a very smooth purchase. More

Amazing experience - very friendly and helpful We were at Honda Champaign fir buying a new Honda Accord Sport model. Here I worked with Jonathan Kerr in the sales department and with Peter Pischos We were at Honda Champaign fir buying a new Honda Accord Sport model. Here I worked with Jonathan Kerr in the sales department and with Peter Pischos in Finance for my purchase. This is my second car purchase from the dealership. The reason I did not think of going anywhere else even to just tryout options is that both Jonathan and Peter are amazing person, super helpful, tremendously patient and constructive. Jonathan was with us all the time over 3 days when we tried and drive several models and cars and changed our mind thrice on models, options and colors after almost finalization. Jonathan was super patient and very willingly helped us with the changes of our choice models. I understand Jonathan and Peter had to re-do a lot of the paper work due to these changes, but both Jonathan and Peter helped us very happily and smilingly. I am very happy that I chose Honda Champaign. Also, the General Manager Mr. Ken Moerdyk went with us for a test ride, and was a very helpful in providing us with relevant information. Jonathan provides us with good guidance and information which helped us make the final choice. Throughout the deal Jonathan’s approach was help and support ys, not just to sell a vehicle. I highly reccomend this location. Overall an amazing experience. More