Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Serra Gardendale Kia
Gardendale, AL
367 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 367 reviews
January 11, 2016
Very pleased Both employees that I have met have been very knowledgeable and helpful. Bryan was most helpful and I will defiantly be taking my new Kia back for ser Both employees that I have met have been very knowledgeable and helpful. Bryan was most helpful and I will defiantly be taking my new Kia back for service at Kia in Gardendale!! More
by Laurie14
Employees Worked With
Bryan Arrington
January 10, 2016
Pleased Both employees were very knowledgeable and customer friendly.I have been very pleased with the service I have gotten and I will strongly consider them Both employees were very knowledgeable and customer friendly.I have been very pleased with the service I have gotten and I will strongly consider them for my next vehicle purchase. More
by Samuel1
Employees Worked With
No, Jackie Grant, Bryan Arrington
January 08, 2016
excellent service .BRYAN IS THE BEST . there is only one reason I drive 40 miles to kia in gardendale its because.BRYAN ARRINGTON. HE .has always treated us with the up most respect his kno there is only one reason I drive 40 miles to kia in gardendale its because.BRYAN ARRINGTON. HE .has always treated us with the up most respect his knowledge of a vehicle is impressive excellent service . More
by happy
Employees Worked With
Bryan Arrington
January 06, 2016
best service in my experance. My service advisor Bryan Arrington was very business live . I came in for an oil change, he took care of my car, which was a satisfying experience. I My service advisor Bryan Arrington was very business live . I came in for an oil change, he took care of my car, which was a satisfying experience. I will and have recommend my friends to contact Bryan for their car service needs. Thumbs up to Bryan. More
by cakeman
Employees Worked With
Bryan Arrington
December 17, 2015
My salesman Bill Ault was very easy to work. Very glad that I came to Serra Kia and enjoyed working with Bill Ault. The buying experience at this dealership was very good. No Hassle! Very glad that I came to Serra Kia and enjoyed working with Bill Ault. The buying experience at this dealership was very good. No Hassle! More
by klange123
Employees Worked With
Bill Ault, John Willis
December 05, 2015
30,000 mile service This service center is one of the best, if not the best, that I have ever dealt with. Over the years I've purchased new cars such as BMW, Infiniti, C This service center is one of the best, if not the best, that I have ever dealt with. Over the years I've purchased new cars such as BMW, Infiniti, Cadillac, Lincoln & Mercedes. My Kia Cadenza has been flawless, in part, by my listening to my service writer, Bryan Arrington. He has been terrific in all aspects. More
by David J Harris
Employees Worked With
Bryan Arrington
November 16, 2015
Great service Bryan Arrington was a great help in working around my schedule as well as assisting me with a loaner car. My car was ready the next morning early. B Bryan Arrington was a great help in working around my schedule as well as assisting me with a loaner car. My car was ready the next morning early. Bryan is pleasant, considerate, and has great customer service. I purchsed my car from Kia - Rainbow City but I will be back to Gardendale. More
by Dedex430
Employees Worked With
Bryan Arrington
November 12, 2015
Service Dept. Bryan Arrington, and the service department staff, are very friendly, and eager to help customers as soon as you drive into the shop. Their personalit Bryan Arrington, and the service department staff, are very friendly, and eager to help customers as soon as you drive into the shop. Their personalities, and professionalism makes my visit very pleasant. They keep you informed of the service they are performing, and completes the task in a timely fashion. Thanks Bryan.........AWESOME JOB !!!!!!!!!!!!!!!!!!!!! More
by lisavette501
Employees Worked With
Bryan Arrington, Vernon Edwards
November 12, 2015
Service visit Bryan Arrington makes the my trips to the service department such a pleasant experience. He is considerate and does all he can to help solve any probl Bryan Arrington makes the my trips to the service department such a pleasant experience. He is considerate and does all he can to help solve any problem. I feel confident that my issues or just my service visit is handled in a timely and efficient manner. Thanks Bryan More
by nswanson72
Employees Worked With
Bryan Arrington, Gary Travis
November 01, 2015
Superior Service We took my Kia Soul in for regular mileage maintenance. Bryan Arrington was amazingly friendly and helpful. He went above and beyond to meet our nee We took my Kia Soul in for regular mileage maintenance. Bryan Arrington was amazingly friendly and helpful. He went above and beyond to meet our needs -- we were so impressed! I honestly wish I had baked him some cookies. Please consider this review my version of cookies! :) More
by megpeapie
Employees Worked With
Bryan Arrington
