Serra Gardendale Kia

Amazing Oil changed, washed, looking brand new. Staff are the best, even taking me across rd, an coming getting me when done! Had several employees that helpe Oil changed, washed, looking brand new. Staff are the best, even taking me across rd, an coming getting me when done! Had several employees that helped me. So I don’t know the name of all. Everyone always go out of their way to do their best. I haven’t be so pleased with a service center like this before. I always tell everyone, not only do they take care of you buying a car, but afterwards too. Great vehicle and company. More

Good and Professional Service Good management and salesman. Front desk seemed to not like job. Not friendly in service department. Any prior history of an accident should be mentio Good management and salesman. Front desk seemed to not like job. Not friendly in service department. Any prior history of an accident should be mentioned before a signature from buyer is made. Lastly, very disappointed in the guy that wrote out the contract and gave the papers for the tag. Not professional and self absorbent. More

Love the service and facilities Loved service and facilities. I felt at home like the clean atmosphere. Courtesy of staff the professional staff. Would visit this dealership for all Loved service and facilities. I felt at home like the clean atmosphere. Courtesy of staff the professional staff. Would visit this dealership for all my service needs. More

2016 Kia Sorento Great experience at Serra Kia for repairing my car and providing a loaner car. Great communication and promptness on all areas of my car repair. I wou Great experience at Serra Kia for repairing my car and providing a loaner car. Great communication and promptness on all areas of my car repair. I would recommend to anyone. More

Great Job Have no complains every thing was great when they call us back to correct paper work and they handle the problem with the recall and gave us a loner Have no complains every thing was great when they call us back to correct paper work and they handle the problem with the recall and gave us a loner car till the next day to return for our car. More

Recall notice from Kia We received a letter from Kia notifying us of a possible catalyst converter so we took it in to have it tested. Fortunately, everything passed the in We received a letter from Kia notifying us of a possible catalyst converter so we took it in to have it tested. Fortunately, everything passed the inspection and we now have peace of mind that everything is fine in that area of the engine. More

Changed oil, filter, washed car Everything done as expected. Someone did not get our appointment set right for Friday, so I had to come up on Saturday morning. Everything went well S Everything done as expected. Someone did not get our appointment set right for Friday, so I had to come up on Saturday morning. Everything went well Saturday. More

Great Service Went in oil change and tire rotation. Service was fast and accurate. Vehicle was returned washed and clean. The experience was spot on and enjoyable. Went in oil change and tire rotation. Service was fast and accurate. Vehicle was returned washed and clean. The experience was spot on and enjoyable. More

Mr. Steve Willard is a excellet salesman! Mr. Steve's salemanship was excellent! Very knowledgable, courteous and friendly. He made car shopping stress free. He has no hidden agenda with his s Mr. Steve's salemanship was excellent! Very knowledgable, courteous and friendly. He made car shopping stress free. He has no hidden agenda with his sales approach. Awesome experience, great customer service by Steve, and great deals! I will never shop at another dealership as long as Mr. Steve is around. More

Oil change Very pleasant experience. Service Department was very nice and accommodating. I always have a good experience when I bring my vehicle in for service. Very pleasant experience. Service Department was very nice and accommodating. I always have a good experience when I bring my vehicle in for service. I won’t take it anywhere else. More