Serra Gardendale Kia

Great Service Everyone was friendly and very helpful. I dropped my car off for service and they called me when my vehicle was ready. Overall geat experience and a g Everyone was friendly and very helpful. I dropped my car off for service and they called me when my vehicle was ready. Overall geat experience and a great environment. More

Wonderful Experience I made an appointment for the first service on my 2019 Kia Soul. I was told it would take approximately 1-1/2 hours and the service took that time al I made an appointment for the first service on my 2019 Kia Soul. I was told it would take approximately 1-1/2 hours and the service took that time almost to the minute. I was as pleased with the service as I am with my new car!! Both have exceeded my expectations. More

My first new car Excellent experience and I'm most happy with my new Sportage. Serra Kia employees were all knowledgeable, helpful and understanding. This was the firs Excellent experience and I'm most happy with my new Sportage. Serra Kia employees were all knowledgeable, helpful and understanding. This was the first new car I have ever bought and everyone was most supportive (and patient) of my move into new car ownership. Although these are early days, I am impressed with Kia engineering and the thought that has gone into the design of the vehicle. I am very satisfied with the service provided by the dealership and hope to have a long, pleasant relationship with Kia Gardendale. More

Great It was a great visit to the service department. I had to leave my car for several days and was given a car from the dealership. Very well taken care It was a great visit to the service department. I had to leave my car for several days and was given a car from the dealership. Very well taken care of. More

Oil change and tire rotation The service was done right and on time and the staff was very friendly. I don't recall the name of the man who helped me in the service center but he The service was done right and on time and the staff was very friendly. I don't recall the name of the man who helped me in the service center but he was super friendly. More

Overall a decent experience Overall this dealership is pretty solid. Gary was FANTASTIC and really knew how to walk me through the process. The sales managers were nice but I cou Overall this dealership is pretty solid. Gary was FANTASTIC and really knew how to walk me through the process. The sales managers were nice but I could tell they were getting annoyed with me as time went on. The only real negative is I bought and signed for a car that I haven’t even laid eyes on that someone else is driving. First they said it would be ready the day after I purchased. Then it changed to that afternoon. Then I get a lovely voicemail from the sales manager saying it will be the following Wednesday. I am so thankful they helped me get a new car, but you’re dealing with a human’s life and emotions with this type of thing. Sales aren’t just sales. Humans are involved! More

Experience was great Great lounge to sit while car being serviced. Love the fact that they washed my Sorento as well. Always a pleasure getting my 2018 Sorento service her Great lounge to sit while car being serviced. Love the fact that they washed my Sorento as well. Always a pleasure getting my 2018 Sorento service here More

kind and dignified I have given the high ratings because the people working at Kia are very good and kind. My car is always treated with the utmost care. The job is done I have given the high ratings because the people working at Kia are very good and kind. My car is always treated with the utmost care. The job is done right and in reasonable time. More

Great Love my car and they got everything where we needed it to be. Sales staff was easy to work with and very friendly. Made sure we were happy. Love my car and they got everything where we needed it to be. Sales staff was easy to work with and very friendly. Made sure we were happy. More

I got the deal I wanted at Serra Kia . Joey was great but the finance guy was a little pushy trying to sell an extended warranty and gap insurance. I work for an insurance company, I unde . Joey was great but the finance guy was a little pushy trying to sell an extended warranty and gap insurance. I work for an insurance company, I understand the concept, I’m covered, move on. Again Joey Bibb was phenomenal and I love my new car. More