Serra Gardendale Kia

Friendly staff and good service Friendly service and good maintenance service. I didn’t have to wait long and the waiting room was nice with a large tv. The bathroom was clean with p Friendly service and good maintenance service. I didn’t have to wait long and the waiting room was nice with a large tv. The bathroom was clean with plenty of amenities. It was nice. More

Front Brake Service Brake service, on time, on price and clean car to boot!!! Was scheduled ahead of time and service was exactly on time as promised when I made appointm Brake service, on time, on price and clean car to boot!!! Was scheduled ahead of time and service was exactly on time as promised when I made appointment More

Oil Change I continually get my car serviced at Serra Kia since this is where I bought it in 2017. This service manager told me I need new tires and I was disap I continually get my car serviced at Serra Kia since this is where I bought it in 2017. This service manager told me I need new tires and I was disappointed to hear that because the paperwork I received when I bought my car new stated the tires were 60,000 mile tires and I am only at 31,000.I will need to look into a different brand of tire if they do not hold the life as stated. Everyone is always so nice and kind. Will always come back. More

PROFESSIONAL EXCELLENCE. JOEY BIBB WAS OUTSTANDING! HIS EXPERIENCE MADE THE CHOICE OF OUR VEHICLE FAST AND EASY. THE FINANCE TEAM WERE PROFESSIONAL, FAST, AND ACCURACTE AND JOEY BIBB WAS OUTSTANDING! HIS EXPERIENCE MADE THE CHOICE OF OUR VEHICLE FAST AND EASY. THE FINANCE TEAM WERE PROFESSIONAL, FAST, AND ACCURACTE AND THE DEALERSHIP DID EVERYTHING THEY SAID THEY WOULD. More

Great Customer Serive Got a oil change in and out within hour Was very informative keeping us up to date on the car and when it was done Got a oil change in and out within hour Was very informative keeping us up to date on the car and when it was done More

Gary Travis did it again ,, we bought our 2015 Kia Optima from Gary May 16, 2015 , When my husband ( William) decided he wanted a Truck we went to See Gary and he did it again ,, we bought our 2015 Kia Optima from Gary May 16, 2015 , When my husband ( William) decided he wanted a Truck we went to See Gary and he got us a fantastic deal on our 2013 Dodge Ram 1500 Quad Cab. Thank you Gary for your hard work and commitment to your customers and job . Sincerely William and Margaret White More

Caring Gary Travis was my point of contact during my purchase, a really good deal on a Hyundai Elantra. During the purchasing process i had to leave to atten Gary Travis was my point of contact during my purchase, a really good deal on a Hyundai Elantra. During the purchasing process i had to leave to attend to a family emergency, and they were beyond understanding. Gary quickly helped resolve everything, and made sure all was in order. They really care here, and want the purchasing experience to be more then a transaction. Gary took time to make sure i got the best deal I could, and ensured i did not feel like a quota or a potential profit. They see people, and want to make sure you get the best vehicle to fit your needs. I highly recommend, and they are very veteran friendly. Great people, with good prices, you cannot do better! More

great service i went to get an oil change and was told it took about 2 hours.it actually was done quicker than i was told and the car was washed and looked way bet i went to get an oil change and was told it took about 2 hours.it actually was done quicker than i was told and the car was washed and looked way better than when it arrived they vacuumed the inside too the only complaint is they didnt clean the inside of the window but i was still impressed with what the outside looked like, Kevin was very nice and kept me informed. More

great service very friendly, in and out as promised, took care of recall, free car wash which was a pleasant surprised very good explanation of repaired preformed very friendly, in and out as promised, took care of recall, free car wash which was a pleasant surprised very good explanation of repaired preformed thanks More

Good Customer Service Courteous and very helpful. Went above what was expected. Gary was especially pleasant and friendly. Explained everything before doing it and gave me Courteous and very helpful. Went above what was expected. Gary was especially pleasant and friendly. Explained everything before doing it and gave me pricing in advance. More