Serra Gardendale Kia

Great customer service reps. I took my car in for an oil change. Although it was confusion about the oil change package. Don worked with me and made sure I was satisfied before le I took my car in for an oil change. Although it was confusion about the oil change package. Don worked with me and made sure I was satisfied before leaving. More

First time Buyer The seller Steven Willard helped me find the car I have been looking at for a few weeks now and gave me a great rate as a first time buyer with little The seller Steven Willard helped me find the car I have been looking at for a few weeks now and gave me a great rate as a first time buyer with little Credit history. More

Oil Change Great service. Had Oil Change and Tire Rotation. Took about an hour. Have a rattle in my car but was told I needed to come in earlier than 3:00 Great service. Had Oil Change and Tire Rotation. Took about an hour. Have a rattle in my car but was told I needed to come in earlier than 3:00 More

Good experience Went in for oil/filter chg/tire rotation. Overall good service. They washed my car while I waited. Nice clean facility and Super nice group! I recomme Went in for oil/filter chg/tire rotation. Overall good service. They washed my car while I waited. Nice clean facility and Super nice group! I recommend. More

Oil change and problem with lock on front passenger door. Everyone was very friendly and attentive to my needs. They got me out of there in a timely manner. They are ordered the locking mechanism and will be Everyone was very friendly and attentive to my needs. They got me out of there in a timely manner. They are ordered the locking mechanism and will be installing it this Friday. More

Very friendly but get second opinion This was my 3rd visit to this dealership for service. Unfortunately the person I always doubt with has retired So this was my 1st experience with some This was my 3rd visit to this dealership for service. Unfortunately the person I always doubt with has retired So this was my 1st experience with someone else and right away they started trying to sell me stuff. This was disturbing because I have to wonder if I need it something done last time or if they were just trying to make money off of me. At this point I may not return to them because I don't need to worry and stress out because they gonna start trying to sell me stuff. For example my tires only have 20,000 miles on them, but yet they warrantee for 60,000 but yet they're trying to sell me new tires already. Also they told me I needed a front end alignment. I bought the car from them so now I have to wonder in from here on out I doubt I will go to them anymore. More

Wonderful They went above and beyond to help me!!! For me in a brand new car . The overall experience was A+. I would recommend Kia of Gardendale. Will be a re They went above and beyond to help me!!! For me in a brand new car . The overall experience was A+. I would recommend Kia of Gardendale. Will be a repeat customer More

Great Service The service team at Serra Gardendale Kia are personnable and effcient. Tey provided insignt on my car and what problems they needed to address on my The service team at Serra Gardendale Kia are personnable and effcient. Tey provided insignt on my car and what problems they needed to address on my visit. More

disappointed Salesman was great. Was told $500 down, ran my credit, etc....the next day went in, they changed terms to more down payment, and didn't think to call Salesman was great. Was told $500 down, ran my credit, etc....the next day went in, they changed terms to more down payment, and didn't think to call us before we came in....lack of communication More

Great job! They have always been very helpful! I drive out of my way to take my car to this dealership. It's worth it to me to get great service for my vehicle a They have always been very helpful! I drive out of my way to take my car to this dealership. It's worth it to me to get great service for my vehicle and quality customer service. More