Serra Ford Rochester Hills - Service Center

Buyback Mark Tracey is a great guy! He worked with us and continued to stay in contact at all times! I appreciate that hard to find now a days! Mark Tracey is a great guy! He worked with us and continued to stay in contact at all times! I appreciate that hard to find now a days! More

1st time customer I WILL be back I stopped in for a tailgate issue with no appointment. Dan came out and walked around the truck with me. We got it written up and handled within an I stopped in for a tailgate issue with no appointment. Dan came out and walked around the truck with me. We got it written up and handled within an hour. I will make sure Huntington Ford is now my dealer for the future! More

Intelligent. Respectful. Listened. John listened to my need; it was a window that would not roll up; it was raining outside, and I had kids in the car that I needed to get to school.. John listened to my need; it was a window that would not roll up; it was raining outside, and I had kids in the car that I needed to get to school.. Because I needed to get the kids to school he came out and taped up my window and did a fabulous job. He was considerate. He was respectful And moved quickly. He considered the length of my drive and came up with a brilliant solution. He taped up my whole window. Now I can do what I need to do and get my car in when it's more convenient for me. Thank you John! More

Quick and Amazing Service I woke up to my Ford Escape not working. I had it towed into Huntington Ford. John Locher got my vehicle examined and repaired quickly. He kept in cle I woke up to my Ford Escape not working. I had it towed into Huntington Ford. John Locher got my vehicle examined and repaired quickly. He kept in clear communication with me the entire time. Thank you for your service! More

My Taurus runs great I just love Huntington Ford. Greg always takes such great care of me and my Taurus. I am an elderly lady and I can always trust Greg to make sure eve I just love Huntington Ford. Greg always takes such great care of me and my Taurus. I am an elderly lady and I can always trust Greg to make sure everything is perfect for me. And help me when I need it. Thank you Greg for all that you do for me. Happy New Year! More

Great and Quick Brought my car in for an oil change. They got me in quickly. They told me everything was acceptable with my battery and tires. I appreciated the last Brought my car in for an oil change. They got me in quickly. They told me everything was acceptable with my battery and tires. I appreciated the last minute walk in. John Locher in service was nice and informative. More

Huntington Service is always wonderful! I always bring my vehicles in for service and see Greg. I really like this department and the quality of work they provide. Greg is so friendly and al I always bring my vehicles in for service and see Greg. I really like this department and the quality of work they provide. Greg is so friendly and always helpful. I even bring in some non ford vehicles because I don't get treated this well anywhere else. Huntington Ford service is wonderful. Thanks for all that you do! Happy Holidays everyone! More

Excellent, Fast Service I brought my car in on 11/22 and it was diagnosed and repaired same day. I was informed throughout the process. Excellent service and I will be back I brought my car in on 11/22 and it was diagnosed and repaired same day. I was informed throughout the process. Excellent service and I will be back! Dan was fantastic. More

Great Service Brought in my 2015 Explorer for routine maintenance and warranty repair, Dan Sigler kept me updated throughout the day and did a great job!! I will Brought in my 2015 Explorer for routine maintenance and warranty repair, Dan Sigler kept me updated throughout the day and did a great job!! I will definitely be back!. More

Service Department is Great! We were having an issue with our Ford Edge. I called to make an appointment and was immediately connected with John L. in service. When I explained th We were having an issue with our Ford Edge. I called to make an appointment and was immediately connected with John L. in service. When I explained the issues we were experiencing he immediately identified the problem. He reassured us the repair would be done the next day and we'd have the truck back ASAP. True to his word, we had the truck back the same day (and he was correct on the diagnosis). I've gone to a few different Ford dealerships and worked with many different service employees and John really stands out above the rest. Thank you for great service! I will be back to Huntington Ford! More