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Serra Ford Rochester Hills
Rochester Hills, MI
1,262 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,262 reviews
May 26, 2023
Bought the car I wanted. Month later neededs brake they should have replaced. 2 months later the whole engine needed replaced. Then all 4 doors are missing paint and they pre Month later neededs brake they should have replaced. 2 months later the whole engine needed replaced. Then all 4 doors are missing paint and they pretty much just said sorry. I haven't even owned the car for a year. Will not be coming back. More
by nboedeker351
Employees Worked With
Jacob Berger
May 17, 2023
We worked with Cheyenne Wroblewski and she was very accommodating and patient with us. This was my first lease so I had to get a lot in order but Cheyenne helped us every step of the way. Great service accommodating and patient with us. This was my first lease so I had to get a lot in order but Cheyenne helped us every step of the way. Great service! More
by Asyalawrence
Employees Worked With
Cheyenne Wroblewski
May 06, 2023
Amanda Cantin was great ! .in helping me get my new Ford F150 very pleased with this dealership this is my second Ford from Serra Ford. Thank You. .in helping me get my new Ford F150 very pleased with this dealership this is my second Ford from Serra Ford. Thank You. More
by kirby1131962
Employees Worked With
Amanda Cantin
May 01, 2023
Desiree was attentive and helpful in the process. I reached out over an inline view and she followed up with promptly. She was able to trade for a vehicle that i wanted. Very good experience I reached out over an inline view and she followed up with promptly. She was able to trade for a vehicle that i wanted. Very good experience More
by kizychris
Employees Worked With
Desiree Madden
April 28, 2023
Great dealership with great sales people! Michael Brown is the BEST salesman around. Truly wants you to love your vehicle, and makes the car buying process so much fun! Michael Brown is the BEST salesman around. Truly wants you to love your vehicle, and makes the car buying process so much fun! More
by nlm_19
Employees Worked With
Michael Brown
April 27, 2023
I just experienced one of the most positive car buying experiences of my lifetime. Best salesman ever, Brad Schiller. Great follow-up. Fair deal. Professional treatment. Easy financing. Oh and did I menti experiences of my lifetime. Best salesman ever, Brad Schiller. Great follow-up. Fair deal. Professional treatment. Easy financing. Oh and did I mention I absolutely love the car. More
by Norma M Leonardi
Employees Worked With
Brad Schiller
April 19, 2023
I followed Mike Brown from another dealership because of his great service, response time, and always looking out for the best deals possible. He will always have my service. Such a great guy to work with! his great service, response time, and always looking out for the best deals possible. He will always have my service. Such a great guy to work with! More
by cooperdowney123
Employees Worked With
Michael Brown!!, Bruce Hanon
