Serra Ford Rochester Hills

The customer service was spectacular and updated us every chance they got. The communication was top notch and we couldn’t have asked for a better experience. chance they got. The communication was top notch and we couldn’t have asked for a better experience. More

I have purchased four vehicles from Woody my salesperson over the past ten years and every experience was pleasurable and professional... over the past ten years and every experience was pleasurable and professional... More

Bailey at Serra Ford made it a breeze to lease my new Ford. This is the second lease that she has done for me. She is extremely knowledgeable and made sure I got the best price. She then helped me transi Ford. This is the second lease that she has done for me. She is extremely knowledgeable and made sure I got the best price. She then helped me transition to my new car by pointing out the new features. Thanks, Bailey!! Will be back when my lease is up!!! More

The service was great. The easiest purchase I’ve ever had. Highly recommend this dealer The easiest purchase I’ve ever had. Highly recommend this dealer More

Back since 1975 when this dealership was Huntington Ford, and now called Serra Ford, I have had excellent service and follow-up from my Sales Representatives and the Serra Service Department. My current Sal and now called Serra Ford, I have had excellent service and follow-up from my Sales Representatives and the Serra Service Department. My current Sales Representative "Woody" Woodson is extremely and knowledgeable. I hope to continue to do business with Serra Ford for many years to come. More

It was a great experience from my first call into the dealership to the driving off in my vehicle. My sales professional, Alonso, was present to greet me when I arrived and was able to narrow my search e dealership to the driving off in my vehicle. My sales professional, Alonso, was present to greet me when I arrived and was able to narrow my search efficiently. He is very familiar with the various products available on the market and how they all compare. He showed me the various features of the vehicle. Then we discussed what were important must-haves for me. Constant communication with me via call or text. Understanding what I seek in an extended warranty, and sharing my thoughts with Bruce in the finance department. The sales manager stepped in to close the deal. The service team detailed the vehicle and had it ready when promised. Everything went smoothly. Being pressed for time, the whole team kept the whole buying process a pleasant experience. I'll be back. More

Serra ford are top notch best service excellent Sales and service departments your treated like family always VIP I will always recommend them best Ford dealership in michigan if not in the whole country and service departments your treated like family always VIP I will always recommend them best Ford dealership in michigan if not in the whole country state of the art and my sales agent Baily is on of a kind curious and professional Always kind try’s to give you the best deal And the service department you could not ask for better agent Gregg the vest More

Knowledgeable and extremely friendly staff! Bailey answered all my questions, with confidence and a smile! Bailey answered all my questions, with confidence and a smile! More