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Serra Ford Rochester Hills

Rochester Hills, MI

Overview
Reviews
Vehicles
4.8
1,289 Reviews
Call Dealership (248) 852-0400
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2890 South Rochester Road

Rochester Hills, MI

48307

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Showing 1,289 reviews

November 02, 2024

They were absolutely awesome! They were so helpful with the financing. They worked with me on trade ins and getting all of the loans taken care of. I live an hour north of Roch More

by Vie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremy Randolph
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Nov 02, 2024 -

Vie responded

Great place

Nov 05, 2024 -

Serra Ford Rochester Hills responded

Hi, thank you for taking the time to leave us your response to our staff's outstanding customer service! We hope to be of service to you again! Take care!

October 22, 2024

My salesman Ryan was great, everything was a smooth process and everyone was super nice and helpful. They had lots of vehicles to choose from. Highly recommend Serra ford. More

by Jimgoblue1947
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Mulrenin
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Oct 25, 2024 -

Serra Ford Rochester Hills responded

Hello, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thanks for the recommendation, and have an amazing day!

September 07, 2024

Very friendly & helpful. Finance and signing of all the documents were explained. It was a very easy process. I am very happy with the new vehicle. More

by slynnwrobel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Mulrenin, Bruce Hanon
Report | Print
Sep 09, 2024 -

Serra Ford Rochester Hills responded

Hi, thank you for your kind words and this wonderful review! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

August 23, 2024

Do a great job of getting in and out of dealership when purchase new vehicle. More

by Bucknut
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Norman Shaya
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August 08, 2024

Rachel was really great, she was helping me in all the way, she was transparent with multiple Options, definitely will visit again for future car to this dealership More

by Umesh Kuralkar
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rachel Kupke
Report | Print
Aug 10, 2024 -

Serra Ford Rochester Hills responded

Hi Umesh, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Safe travels!

July 19, 2024

Fantastic experience working with Serra Ford of Rochester Hills. Bailey provided amazing customer service and found just the right vehicle for me! More

by BSeguin
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bailey Czuchaj
Report | Print
Jul 20, 2024 -

Serra Ford Rochester Hills responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We hope to be of service to you again! Take care!

July 13, 2024

Bailey provided us excellent service, again. She truly listens to our needs and works magic! More

by The Simone’s
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alonso Medina, Bailey Czuchaj
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Jul 26, 2024 -

Serra Ford Rochester Hills responded

Hi, thank you for leaving such a great review and high star rating. Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

July 09, 2024

Jeremy Randolph was professional and accommodating. Made the whole buying process go very quick and easy. More

by greg
Recommend Dealer
Yes
Employees Worked With
Jeremy Randolph
Report | Print
Jul 10, 2024 -

Serra Ford Rochester Hills responded

Hi Greg, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Please let us know if there is ever anything else we can do for you! Safe travels!

July 09, 2024

ALL my needs were met the sale person was very helpful and courteous and knowledgeable and well prepared More

by guadagnino
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Norman Shaya, James Dluzynski
Report | Print
Jul 11, 2024 -

Serra Ford Rochester Hills responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We hope to be of service to you again! Take care!

June 27, 2024

I had a excellent experience at Serra Ford of Rochester Hills ,Rachel Kupke was professional and accommodating. I will definitely consider Serra Ford of Rochester Hills in future, if and when I need a ne More

by David
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rachel Kupke
Report | Print
Jul 10, 2024 -

Serra Ford Rochester Hills responded

Hello David, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We hope to be of service to you again! Take care!

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