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Serra Ford Rochester Hills

Rochester Hills, MI

4.8
1,262 Reviews

2890 South Rochester Road

Rochester Hills, MI

48307

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Showing 1,262 reviews

April 28, 2024

Mike Brown is amazing ! Would recommend him to everyone I know ! Will only buy my Ford vehicles from Mike. More

by Kim
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Brown
Apr 30, 2024 -

Serra Ford Rochester Hills responded

Hello Kim, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! At Serra Ford Rochester Hills, we value our customers and we look forward to seeing you on your next visit. Take care!

April 25, 2024

Excellent experience! Caring, knowledgeable people both Sales and Service. They went above and beyond to make ordering my new vehicle a great experience. More

by Ranget
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremy Randolph
Apr 29, 2024 -

Serra Ford Rochester Hills responded

Hi, your comments keep us motivated and working hard for all our guests! Safe travels!

April 25, 2024

Our experience with Serra Ford Rochester and Bob Brani was outstanding. Informative, very good at follow- up. We appreciate Bob’s patience, and helpfulness. More

by Vanconantw
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bob Brani
Apr 30, 2024 -

Serra Ford Rochester Hills responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

April 24, 2024

Jeremy and his team were responsive, informative and helpful from start to finish and even got immediate help after the purchase when a quick question came up! More

by Jbousson20
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jeremy Randolph
Apr 29, 2024 -

Serra Ford Rochester Hills responded

Hi, your comments keep us motivated and working hard for all our guests! Safe travels!

April 16, 2024

Jacob Berger was the BEST! Everything about the entire process was made easy and fast More

by Laurie Brafford
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kristina in finance , Jacob Berger
Apr 19, 2024 -

Serra Ford Rochester Hills responded

Laurie, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We hope to be of service to you again! Take care!

April 10, 2024

Everything went great and easy for buying my Edge! Bob Brani is an outstanding salesperson! More

by rmmorandi
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bob Brani
Apr 19, 2024 -

Serra Ford Rochester Hills responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We hope to be of service to you again! Take care!

April 10, 2024

Mike Brown was an outstanding salesman! We loved working with him! Very personable and knowledgeable. More

by Vanderbilt
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Brown
Apr 19, 2024 -

Serra Ford Rochester Hills responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Please let us know if there is ever anything else we can do for you! Safe travels!

April 06, 2024

Recently, I purchased a used 2016 Ford Expedition and I am extremely pleased with my purchase! Mike Larose was very patient, thorough, and knowledgeable. I couldn’t have asked for a better experience! I we More

by Ashley C
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alexander , James Dluzynski, Michael LaRose
Apr 08, 2024 -

Serra Ford Rochester Hills responded

Hi Ashley, thank you for taking the time to leave us your response to our Staff's outstanding customer service! If there is anything else we can do to assist you, please let us know! Take care!

March 26, 2024

After looking for a vehicle for over three months and having had several sales people at multiple dealerships, promised to give me a call and not I was pleasantly surprised at the courtesy, and Amy offer More

by Debann.7475
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richie Lucido
Mar 29, 2024 -

Serra Ford Rochester Hills responded

Hi Deb, your comments keep us motivated and working hard for all our guests! Safe travels!

March 25, 2024

Great experience buying a 2024 Ford Maverick at Serra Ford Rochester Hills. The sales consultant was the outmost professional and kind. She answered all my questions and made valuable suggestions. I am v More

by Antonio Castro
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Cheyenne Wroblewski
Mar 27, 2024 -

Serra Ford Rochester Hills responded

Hello Antonio, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! At Serra Ford Rochester Hills, we value our customers and we look forward to seeing you on your next visit. Take care!