Serra Ford Rochester Hills
Rochester Hills, MI
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Absolutely happy with my experience. Kathy was extremely helpful, she made me feel valued and walked me through step by step to get me into a car I needed. I felt appreciated especially for how young I was. helpful, she made me feel valued and walked me through step by step to get me into a car I needed. I felt appreciated especially for how young I was. More
Let's Do That Again! I got a sweet deal on an awesome used car! They made it so easy! The staff was so friendly! Greg and Kathy did a wonderful job of taking care of me I got a sweet deal on an awesome used car! They made it so easy! The staff was so friendly! Greg and Kathy did a wonderful job of taking care of me! -Steve More
Jon Maston Helped us Jon was very patient as we tried different options to get the right vehicle to pull our Vacation Trailer. After leasing the F-150, he went over in det Jon was very patient as we tried different options to get the right vehicle to pull our Vacation Trailer. After leasing the F-150, he went over in detail all the features and options. I will be a repeat customer to Serra Ford. More
Fantastic experience with Kathy making things so easy and quick. Kathy and Jessica have made me a Serra Ford member for life. I would highly recommend if someo experience with Kathy making things so easy and quick. Kathy and Jessica have made me a Serra Ford member for life. I would highly recommend if someone is looking for a used car to come see Kathy and Jessica. You won’t be disappointed! More
Excellent customer service Angelo was great from showing me the new features to explaining my New Ford pass app. Excellent customer service. Very good price point and worked out Angelo was great from showing me the new features to explaining my New Ford pass app. Excellent customer service. Very good price point and worked out the best payment option for my budget. I would highly recommend More
Dave Watt helped me When i bought my new edge, i left my 2011 edge in service for front end work & a black screen. While there, a few problems developed which was the ser When i bought my new edge, i left my 2011 edge in service for front end work & a black screen. While there, a few problems developed which was the service departments fault. Dave Watt took over the service problems and kept me informed. He went beyond what was necessary to make sure I left being a happy customer. Although i am not totally happy with the service workers, I am pleased how Dave handled things and took care of all the issues. Thankyou again Dave! More
Scott offered me a great deal on a 2019 Mustang. Great ride Scott made me a great deal on my 2019 Mustang. Customer service was fabulous. I will return to this dealership when it’s time to purchase another vehi Scott made me a great deal on my 2019 Mustang. Customer service was fabulous. I will return to this dealership when it’s time to purchase another vehicle. More
Pleased with salesperson and dealership Kathy Hone is by far one of the best sales consultant, I know. Very knowledgeable, kind, understands a customer needs. Got my new F150 ready for deliv Kathy Hone is by far one of the best sales consultant, I know. Very knowledgeable, kind, understands a customer needs. Got my new F150 ready for delivery in a timely fashion. I highly recommend if you need a vehicle go see her. She’ll take real good care if you. She won’t just sell you a vehicle, she get the right one that fits your needs. I will definitely go back and see her More